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Fred Martin Superstore
Barberton, OH
2,656 Reviews
We’re Better, We’ll Prove It!
Our mission is to provide the highest quality new & used vehicles with world-class customer service.
We have over 1,500 new & used vehicles!
We are a proud multi-year recipient of the Customer First Award of Excellence.
We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers.
Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee!
We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including:
CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews.
We spend 2x as much on used car reconditioning than other dealers!
We Service All Makes & Models!
We take anything in on trade! You can even sell us your car outright and get paid the same day!
We Know Cars!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,656 reviews
October 05, 2016
quick and efficient service I went in looking for a lease on a specific vehicle and the process went smoothly even with my two small children running around. They gave them each I went in looking for a lease on a specific vehicle and the process went smoothly even with my two small children running around. They gave them each a couple of matchbox cars that kept them entertained for most of the stay as well as riding in the motorized car onsite for kids. More
by Weldonm
Employees Worked With
forgot their names
October 05, 2016
Great experience Purchased our new Jeep Wrangler from this dealership and the whole experience was fantastic from start to finish. No high pressure, no gimmicks, just Purchased our new Jeep Wrangler from this dealership and the whole experience was fantastic from start to finish. No high pressure, no gimmicks, just a pleasurable purchase. We highly recommend that if you are looking to purchase a vehicle, do yourself a favor and stop here and ask to see Jeremy Wooten. You will not be sorry . More
by Mike
Employees Worked With
Jeremy Wooten
October 05, 2016
Beautiful detail! Took my 4-year-old Chrysler 200 to be detailed, and when I picked it up I truly thought it was a brand new car! It sparkles from top to bottom, insi Took my 4-year-old Chrysler 200 to be detailed, and when I picked it up I truly thought it was a brand new car! It sparkles from top to bottom, inside and out! GREAT job and one-day service! More
by bjkschool73
Employees Worked With
Ray
October 05, 2016
Easy Sale I stopped by the dealership to check out a used vehicle and can say that this was an enjoyable experience. I called ahead to make sure they had what I I stopped by the dealership to check out a used vehicle and can say that this was an enjoyable experience. I called ahead to make sure they had what I wanted to see and they took the time to make sure it was actually still there. When I arrived it was waiting for me to test drive. After I made my decision they were able to work with me to give em a deal I was satisfied with and even gassed it up. I would recommend this dealership. More
by jddworkman
Employees Worked With
Edward Surovi
October 05, 2016
Great Customer service The staff at Fred Martin are very nice and easy to get along with. They are honest and reliable. I rave about them all the time! The staff at Fred Martin are very nice and easy to get along with. They are honest and reliable. I rave about them all the time! More
by SB2006
Employees Worked With
Mark
October 05, 2016
Top shelf! These ladies and gentlemen are great. I had to custom order a vehicle for my wife. They not only made it happen, but made it happen fast. I had a cust These ladies and gentlemen are great. I had to custom order a vehicle for my wife. They not only made it happen, but made it happen fast. I had a custom order delivered in under 3 weeks. Follow up from the dealership has been fantastic! More
by Nick Q
Employees Worked With
Tom Dunn
October 05, 2016
Outstanding Salesmen & Service Salesmen at this dealership are wonderful not over bearing. And the service is exceptional..Would and have recommended them by far over any others.Tha Salesmen at this dealership are wonderful not over bearing. And the service is exceptional..Would and have recommended them by far over any others.Thank you Adam Huff and Tom Dunn and Brett. More
by Harley1Deb
Employees Worked With
Jennifer, Brett
October 05, 2016
No loss time In and out quickly. No loss time of my day. Will be back in November for oil change. The associates were very helpful and explained to me everything t In and out quickly. No loss time of my day. Will be back in November for oil change. The associates were very helpful and explained to me everything they were doing to my Equinox. More
by Thumper
Employees Worked With
Scott and Jared
October 05, 2016
Wonderful buying experience The salesman we had I believe made the difference. Anthony Goodson didn't pressure me in any way, answered all my questions, and sought out answers to The salesman we had I believe made the difference. Anthony Goodson didn't pressure me in any way, answered all my questions, and sought out answers to questions he wasn't sure about. We smoothly negotiated my deal and trade-in over the phone (without them seeing the vehicle) He has followed-up faithfully every 6 to 8 months to make sure I'm satisfied with my purchase and to see if there is any thing he could help me with. They definitely didn't forget about me after they got their money. More
by MetricManiac
Employees Worked With
Anthony Goodson
October 05, 2016
Understanding willing to help I had a very good experience with salesman Jim Young. He was a great pleasure to work with. Not pushy at all. Then my finance man was awesome to. He w I had a very good experience with salesman Jim Young. He was a great pleasure to work with. Not pushy at all. Then my finance man was awesome to. He was newer there. My daughter enjoyed chatting with him while signing papers. Thank you both for the great service. More
by Rednavarre
Employees Worked With
Jim Young and the newer male finance person.
