Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Fred Martin Superstore
Barberton, OH
2,644 Reviews
We’re Better, We’ll Prove It!
Our mission is to provide the highest quality new & used vehicles with world-class customer service.
We have over 1,500 new & used vehicles!
We are a proud multi-year recipient of the Customer First Award of Excellence.
We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers.
Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee!
We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including:
CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews.
We spend 2x as much on used car reconditioning than other dealers!
We Service All Makes & Models!
We take anything in on trade! You can even sell us your car outright and get paid the same day!
We Know Cars!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,644 reviews
May 21, 2016
Awesome Deal! Just bought a New Chrysler 200 S, we could not be happier, the salesman was great to work with, finance fought hard to get the deal we wanted and I've Just bought a New Chrysler 200 S, we could not be happier, the salesman was great to work with, finance fought hard to get the deal we wanted and I've always brought my Jeep to Fred Martin for Service. Couldn't be happier all the way around!!!! More
by Nelson's
Employees Worked With
David Constantine
May 17, 2016
Awesome sauce Rob Zabel was sweet efficient and fast. Great sales rep Rob Zabel was fantastic. AWESOME sales team.He really took care of me . Stayed in contact to make sure the process went smoothly. Great sales rep Rob Zabel was fantastic. AWESOME sales team.He really took care of me . Stayed in contact to make sure the process went smoothly. More
by Veronica Weaver
Employees Worked With
DAN MILLAT
May 17, 2016
Bruno is excellent Has a bad experience with Fred martin yrs ago. NOW I USED BRUNO FOR MY SALE MAN ,WHAT A GOOD EXPERIENCE. MY HUSBAND BOUGHT A CAR 2YR AGO USING BRUNO, Has a bad experience with Fred martin yrs ago. NOW I USED BRUNO FOR MY SALE MAN ,WHAT A GOOD EXPERIENCE. MY HUSBAND BOUGHT A CAR 2YR AGO USING BRUNO, I JUST BROUGHT A CAR WITH BRUNO. HE LISTEN TO YOU , HE DOES DO WHAT HE SAIDS HE WILL DO. I FEEL HE CARE THAT YOU ARE HAPPY . BRUNO ALSO HELP US WITH SERVICE TO THE CAR. ONLY USE BRUNO FOR OUTSTANDING BUYING EXPERIENCE. More
by K&M
Employees Worked With
BRUNO HE'S THE BEST
May 12, 2016
Great customer service We purchased a 2014 Jeep Grand Cherokee on a Saturday and found an upgraded model on their website the following Monday. It had a few more miles, so w We purchased a 2014 Jeep Grand Cherokee on a Saturday and found an upgraded model on their website the following Monday. It had a few more miles, so was a very similar price compared to what we had just purchased. We took advantage of their 10 day guarantee and swapped out the vehicles with no hassle! More
by Carbuyer44203
Employees Worked With
Ashley Wehr and Kit Wagner
May 11, 2016
getting what you want The sales person, Rob Z, was easy and nice to work with. He was pleasant, knows the inventory to help one in finding the vehicle they are looking for. The sales person, Rob Z, was easy and nice to work with. He was pleasant, knows the inventory to help one in finding the vehicle they are looking for. He explained the features of the vehicle completely. More
by jeep 4
Employees Worked With
Rob Zabel
May 11, 2016
Outstanding buying experience Very easy to work with. It was a hands down a better experience than I had when I purchased a jeep from the North Olmsted dealer. Very easy to work with. It was a hands down a better experience than I had when I purchased a jeep from the North Olmsted dealer. More
by baker
Employees Worked With
Rob Zabel
May 10, 2016
Great my husband liked it My husband loved the service but I didn't the salesman was pushy... like begging us to buy a jeep... First they wanted 7000.00 down than all of a sud My husband loved the service but I didn't the salesman was pushy... like begging us to buy a jeep... First they wanted 7000.00 down than all of a sudden 2000.00 down and BAM we re in a jeep. Before we went down there they said I was preapproved and I wanted to know how much they wouldn't tell me till I got down there to look at one... I didn't like it but my husband... I personally wouldn't buy another jeep from there... More
by Janice74
Employees Worked With
David Simon and one other guy
May 07, 2016
Awesome!!! They paid off my JUNK car from Wally Armour, terrible place. I got a 2016 Chrysler 200!I love it! I get free oil changes for three years! I first star They paid off my JUNK car from Wally Armour, terrible place. I got a 2016 Chrysler 200!I love it! I get free oil changes for three years! I first started off chatting with someone online then came in and got Bob Allen who was my awesome sales man!He actually has a personality! I highly recommend him if you plan on buying a car! More
by Jessicablotner1995
Employees Worked With
Bob Allen
May 06, 2016
Jeep Lease My girlfriend from Michigan recently leased a 2016 Cherokee from Fred Martin. I have leased four vehicles there since 2007 and have been very happy wi My girlfriend from Michigan recently leased a 2016 Cherokee from Fred Martin. I have leased four vehicles there since 2007 and have been very happy with the sales team and the service department. Rob Zabel assisted me with the last three of these. Rob is great. He is patient and helpful. He listens to what you want and does not push anything on you. This deal was done over the phone and almost all of the paper work was done when we arrived at the dealership. Rob respects your time. When my current lease runs out, I will be back. More
by Lapaz
Employees Worked With
Joe Lamptman assisted me in my first lease and is now the sales manager.
May 05, 2016
new car i was very impressed with the way i was taking care of at fred martin my car was in very poor condition but was still taken as trade , the sales peopl i was very impressed with the way i was taking care of at fred martin my car was in very poor condition but was still taken as trade , the sales people were very friendly and though at first i was very nervous put me at ease,my salesman took the time to find me the perfect car and it was just what i was looking for it was like god sent i am so glad i finally took the chance knowing my credit was not so good kept me at bay for awhile just wish i would have done it sooner. More
by cargirl1214
Employees Worked With
bob allen
