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Fred Martin Superstore
Barberton, OH
2,644 Reviews
We’re Better, We’ll Prove It!
Our mission is to provide the highest quality new & used vehicles with world-class customer service.
We have over 1,500 new & used vehicles!
We are a proud multi-year recipient of the Customer First Award of Excellence.
We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers.
Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee!
We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including:
CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews.
We spend 2x as much on used car reconditioning than other dealers!
We Service All Makes & Models!
We take anything in on trade! You can even sell us your car outright and get paid the same day!
We Know Cars!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,644 reviews
May 05, 2016
" Don't judge a book by it's cover " My husband and I were ready to buy a new vehicle and we knew the exact one we wanted. I did some research online. I emailed the store and I received My husband and I were ready to buy a new vehicle and we knew the exact one we wanted. I did some research online. I emailed the store and I received a response back with in a hour and got a phone call by the next day. They said they had a car that may fit our needs. I decided to take a trip to the store by myself . I had great service from the day I walked in until the day I walked out with my new SUV. More
by Maria Moorehouse
Employees Worked With
Robert Zabel & Lonnie Murdock
May 02, 2016
2016 Jeep Cherokee I live in Northville, Michigan, and bought my Jeep from Fred Martin Superstore. My boyfriend lives in Akron, and has purchased four vehicles in the I live in Northville, Michigan, and bought my Jeep from Fred Martin Superstore. My boyfriend lives in Akron, and has purchased four vehicles in the past nine years from this dealership. Rob Zabel made the purchase process very easy, and had everything ready when we arrived to pick up the vehicle. Thanks to Rob, and the rest of the team there.....Jeremy for the test drives, and Rob for all the paperwork that needed to be signed. More
by judith415
Employees Worked With
Rob Zabel, Jeremy, and Rob.
April 29, 2016
Don't care about customers Purchased a new Jeep from them. I had an issue with the vehicle within hours of taking delivery. They told me tough and wouldn't let me switch to a Purchased a new Jeep from them. I had an issue with the vehicle within hours of taking delivery. They told me tough and wouldn't let me switch to a vehicle that wasn't having issues. They also lied to my wife and I and we will never purchase from them again. Our sales person was fine but management was poor. Stay away. More
by Chris Searles
Employees Worked With
John, floor manager lied over and over.
April 15, 2016
Love this dealer! This dealership seems to find the most pleasant, knowledgeable, courteous people of any dealer we've ever dealt with! We originally leased our Ram and This dealership seems to find the most pleasant, knowledgeable, courteous people of any dealer we've ever dealt with! We originally leased our Ram and then bought it out because we loved it so much. We've used their quick oil change service, their service dept. and of course their sales and finance people. Everyone has been awesome and we always tell people how great it is to go to this dealership. Today Rob Zabel took care of us and everything went smooth as always! More
by oldguy
Employees Worked With
Rob Zabel,
April 14, 2016
AWESOME This is a fabulous dealership! I have bought several vehicles from this dealership.I always use their salesman Rob Zabel. He is great! You won't find This is a fabulous dealership! I have bought several vehicles from this dealership.I always use their salesman Rob Zabel. He is great! You won't find a more honest salesman than this guy.He pulls no punches , tells you the honest truth -not your typical salesman at all! I have never had a bad experience at this plae.Everyone is always friendly ! I highly recommend them! And if they don't have what you're looking for they will find it for you! More
by shelbycrazy1
Employees Worked With
Rob Zabel
April 12, 2016
Great Service I received great service while purchasing my vehicle with Fred Martin Superstore. My sales person and the finance staff was excellent. I would recomme I received great service while purchasing my vehicle with Fred Martin Superstore. My sales person and the finance staff was excellent. I would recommend Fred Martin Superstore to my family and friends. More
by herdyc
Employees Worked With
Bob Allen
April 10, 2016
New car Ashley Wehr was my salesperson and she did a very good job. She explained everything to me in detail. Everyone was very helpful at the dealership with Ashley Wehr was my salesperson and she did a very good job. She explained everything to me in detail. Everyone was very helpful at the dealership with any questions I had. I would highly recommend going to Fred Martin superstore More
by Hbmiller
Employees Worked With
Ashley Wehr
April 10, 2016
the right choice sales team worked hard to complete sale that matched me needs with my wants. I was treated respectfully and importantly. while the whole buying proces sales team worked hard to complete sale that matched me needs with my wants. I was treated respectfully and importantly. while the whole buying process took more then four hours beginning to end It was for a good deal. In all I'm happy with my experience and my car. More
by mcla1207
Employees Worked With
bob allen
April 04, 2016
Fast and Easy Found the truck I have been looking for on the web site. Made an offer in the wee hours of the morning. Later that morning I was contacted via email b Found the truck I have been looking for on the web site. Made an offer in the wee hours of the morning. Later that morning I was contacted via email by Dave Constantine. We did the back and forth thing on price a few times and by mid afternoon had a deal. Went in a few days later to sign papers and take delivery of truck. When it came time to sign everything, it was as agreed upon. No tricks or switches. More
by Matt C
Employees Worked With
David Constantine
April 02, 2016
Great experience! I have been to number of dealers looking for a new car with no success. Ashley instantly made me feel comfortable and at ease and helped me find an a I have been to number of dealers looking for a new car with no success. Ashley instantly made me feel comfortable and at ease and helped me find an amazing new car! More
by Jackie T.
Employees Worked With
Ashley, Bruno
