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Fred Martin Superstore
Barberton, OH
2,656 Reviews
We’re Better, We’ll Prove It!
Our mission is to provide the highest quality new & used vehicles with world-class customer service.
We have over 1,500 new & used vehicles!
We are a proud multi-year recipient of the Customer First Award of Excellence.
We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers.
Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee!
We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including:
CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews.
We spend 2x as much on used car reconditioning than other dealers!
We Service All Makes & Models!
We take anything in on trade! You can even sell us your car outright and get paid the same day!
We Know Cars!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,656 reviews
June 05, 2016
Best car buying experiance ever !! My old car was so worn out, I was badly in need of something safe and reliable. A friend recommended that I go to the Fred Martin Superstore. I lik My old car was so worn out, I was badly in need of something safe and reliable. A friend recommended that I go to the Fred Martin Superstore. I liked the new Jeep products, and so I went there to look around. I was met at the front door by a sales rep, who introduced Himself as, Andy Hagen. From the moment I walked in, everything was so easy ! Andy took the time to ask about my needs for new vehicle, "what did I need it to do ?", " What features did I want in my new car ?", and, ( this is the best part ), what did I NOT WANT, in my new car. That was so awesome. He showed me several different models, and explained the options and benefits of each one. I decided on test driving a new Jeep Compass and fell in love with it immediately. I was on a budget for my payments, and so Andy crunched the numbers and came up with a lease program that fit right in with what I able to afford. The process was fast and easy, and I drove off with the best car I have ever had ! Oh, and they even gave me free popcorn !! More
by HollyGirl
Employees Worked With
Andy Hagen
May 29, 2016
I was searching online for minivan, found one and called WOW !! Bruno was SUPER, he helped us in a professional yet friendly manner. The finance person was GREAT in helping us in finding the best financing WOW !! Bruno was SUPER, he helped us in a professional yet friendly manner. The finance person was GREAT in helping us in finding the best financing available, and what options were the best choice for my wife & me. This is our 3rd car that was bought from this dealership and would recommend it to anyone of my friends or family. ANOTHER WELL DONE FRED MARTIN !!! More
by David R Delozier
Employees Worked With
2
May 21, 2016
Awesome Deal! Just bought a New Chrysler 200 S, we could not be happier, the salesman was great to work with, finance fought hard to get the deal we wanted and I've Just bought a New Chrysler 200 S, we could not be happier, the salesman was great to work with, finance fought hard to get the deal we wanted and I've always brought my Jeep to Fred Martin for Service. Couldn't be happier all the way around!!!! More
by Nelson's
Employees Worked With
David Constantine
May 17, 2016
Awesome sauce Rob Zabel was sweet efficient and fast. Great sales rep Rob Zabel was fantastic. AWESOME sales team.He really took care of me . Stayed in contact to make sure the process went smoothly. Great sales rep Rob Zabel was fantastic. AWESOME sales team.He really took care of me . Stayed in contact to make sure the process went smoothly. More
by Veronica Weaver
Employees Worked With
DAN MILLAT
May 17, 2016
Bruno is excellent Has a bad experience with Fred martin yrs ago. NOW I USED BRUNO FOR MY SALE MAN ,WHAT A GOOD EXPERIENCE. MY HUSBAND BOUGHT A CAR 2YR AGO USING BRUNO, Has a bad experience with Fred martin yrs ago. NOW I USED BRUNO FOR MY SALE MAN ,WHAT A GOOD EXPERIENCE. MY HUSBAND BOUGHT A CAR 2YR AGO USING BRUNO, I JUST BROUGHT A CAR WITH BRUNO. HE LISTEN TO YOU , HE DOES DO WHAT HE SAIDS HE WILL DO. I FEEL HE CARE THAT YOU ARE HAPPY . BRUNO ALSO HELP US WITH SERVICE TO THE CAR. ONLY USE BRUNO FOR OUTSTANDING BUYING EXPERIENCE. More
by K&M
Employees Worked With
BRUNO HE'S THE BEST
May 12, 2016
Great customer service We purchased a 2014 Jeep Grand Cherokee on a Saturday and found an upgraded model on their website the following Monday. It had a few more miles, so w We purchased a 2014 Jeep Grand Cherokee on a Saturday and found an upgraded model on their website the following Monday. It had a few more miles, so was a very similar price compared to what we had just purchased. We took advantage of their 10 day guarantee and swapped out the vehicles with no hassle! More
by Carbuyer44203
Employees Worked With
Ashley Wehr and Kit Wagner
May 11, 2016
getting what you want The sales person, Rob Z, was easy and nice to work with. He was pleasant, knows the inventory to help one in finding the vehicle they are looking for. The sales person, Rob Z, was easy and nice to work with. He was pleasant, knows the inventory to help one in finding the vehicle they are looking for. He explained the features of the vehicle completely. More
by jeep 4
Employees Worked With
Rob Zabel
May 11, 2016
Outstanding buying experience Very easy to work with. It was a hands down a better experience than I had when I purchased a jeep from the North Olmsted dealer. Very easy to work with. It was a hands down a better experience than I had when I purchased a jeep from the North Olmsted dealer. More
by baker
Employees Worked With
Rob Zabel
May 10, 2016
Great my husband liked it My husband loved the service but I didn't the salesman was pushy... like begging us to buy a jeep... First they wanted 7000.00 down than all of a sud My husband loved the service but I didn't the salesman was pushy... like begging us to buy a jeep... First they wanted 7000.00 down than all of a sudden 2000.00 down and BAM we re in a jeep. Before we went down there they said I was preapproved and I wanted to know how much they wouldn't tell me till I got down there to look at one... I didn't like it but my husband... I personally wouldn't buy another jeep from there... More
by Janice74
Employees Worked With
David Simon and one other guy
May 07, 2016
Awesome!!! They paid off my JUNK car from Wally Armour, terrible place. I got a 2016 Chrysler 200!I love it! I get free oil changes for three years! I first star They paid off my JUNK car from Wally Armour, terrible place. I got a 2016 Chrysler 200!I love it! I get free oil changes for three years! I first started off chatting with someone online then came in and got Bob Allen who was my awesome sales man!He actually has a personality! I highly recommend him if you plan on buying a car! More
by Jessicablotner1995
Employees Worked With
Bob Allen
