Fred Martin Superstore

Great experience Bob Allen was attentive and very personable..he helped us find the rote vehicle and the right loan even though our credit is less than perfect Bob Allen was attentive and very personable..he helped us find the rote vehicle and the right loan even though our credit is less than perfect More

Wonderful car buying experience I've purchased many vehicles from them and it's always a very good experience. No hastle and just a great vehicle purchasing experience.. I return abo I've purchased many vehicles from them and it's always a very good experience. No hastle and just a great vehicle purchasing experience.. I return about every three years for my new vehicle and occasionally my wife's also. More

People Make The Difference My wife was seeking this special Jeep, having Jeeps from Fred Martin before. We were fortunate enough to be introduced to Rob Zabel who made the proce My wife was seeking this special Jeep, having Jeeps from Fred Martin before. We were fortunate enough to be introduced to Rob Zabel who made the process excellent. He was over the top excellent in service and make the deal to our pleasure and quick. I would recommend him to everyone!! More

Service Excellence Sometimes excellence is not visible. Dan Weiss who is my service advisor over and over again is beyond the top in knowledge and customer service. He g Sometimes excellence is not visible. Dan Weiss who is my service advisor over and over again is beyond the top in knowledge and customer service. He goes beyond to make every experience perfect. A true salesman at heart, Dan has sold me tires even for my Mercedes !!!! he has sold us on buying THREE jeeps!!! Excellent Management candidate!! More

Great car Got a great car. Wish we could have seen more in our price range, though. After being told there weren't too many, we saw at least four more options t Got a great car. Wish we could have seen more in our price range, though. After being told there weren't too many, we saw at least four more options the next day on the Saturday morning commercial they put on. Still, overall very happy with our experience. More

Continued Excellent Service! This was our third purchase from Fred Martin, over the years. We worked with Mike Naumovski, who we have known and worked with over the last 20 years This was our third purchase from Fred Martin, over the years. We worked with Mike Naumovski, who we have known and worked with over the last 20 years, and Rob Zabel who also has been in the business for a long time. It was a very pleasurable experience and not only would I do it again I would recommend all my friends and relatives to go to Fred Martin also. We researched our vehicle and talked to several other dealerships but were not treated as well as we are always treated at Fred Martin -we always end up back at Fred Martin because of the way we are treated and their service department is the best! More

Unorganzied/Confusion I recently purchased a 2016 Vehicle at this dealership about 3 weeks ago. At first the Salesman was helpful in getting my paperwork together and help I recently purchased a 2016 Vehicle at this dealership about 3 weeks ago. At first the Salesman was helpful in getting my paperwork together and help me purchase this beautiful car. Then a week into me owning this vehicle, I kept receiving calls and emails about the dealership needing paperwork that was already given to them at the time of purchase. The support staff kept losing mine and my co-signer's needed paperwork for the loan to be approved. I was driving back and forth with the salesman at least 2 days in a row because something kept coming up missing. This put me in a panic because I thought my car would be taken from me just like they taken it from someone else. Then when I thought everything has settled I get another call and this is week 3.The lender department today calls me asking for proof of a previous loan being up to date. I was assured 3 weeks ago that this dealership received this but they didn't follow up. This of course puts me in another panic. Overall the salesman was very nice but ill prepared and confused majority of the time and also confused me in the process. I suggest calling ahead of time and ask what is needed for the staff so that you don't have to drive back and forth and get multiple phone calls/emails throughout the day of paperwork being mishandled/lost. More

They get it done!! This is my third experience with Rob Zabel! Just a pleasure from start to finish. He made the process very understandable . Rob went out of his way to This is my third experience with Rob Zabel! Just a pleasure from start to finish. He made the process very understandable . Rob went out of his way to locate a great car for my daughter in law, and made it affordable. More

Will be back again I had the best experience ive had with dealerships here especially with the sales rep Michael blasbel he was very professional and did everything he c I had the best experience ive had with dealerships here especially with the sales rep Michael blasbel he was very professional and did everything he could to get me in the vehicle that I wanted at the price I could afford he was very understanding thanks again Michael. More

Truck Three time buying a vechicle from them and always have great experience, but i think the car salesman got confused this time and even called the next Three time buying a vechicle from them and always have great experience, but i think the car salesman got confused this time and even called the next day after we left and asked how my truck was and i didnt have it yet it was still at dealer ship, but over all would go back More