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Fred Martin Superstore

Barberton, OH

4.7
2,641 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 1,500 new & used vehicles! We are a proud multi-year recipient of the Customer First Award of Excellence. We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers. Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including: CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews. We spend 2x as much on used car reconditioning than other dealers! We Service All Makes & Models! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3195 Barber Rd

Barberton, OH

44203

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Showing 2,641 reviews

July 22, 2012

In May of 2012 I took my 2010 Dodge Journey in for an oil change and for my steering wheel to be looked at as it was pealing after only owning it a year and a half. at that time pictures were taken and Chry More

by Sillylala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Manager
June 24, 2012

Our experience with Fred Martin has been great. This is the second vehicle we have purchased from them, and both times our experiences were awesome. We walked into the dealership the second time expecting More

by rbtma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Davis
June 22, 2012

With my credit score, I never thought that I would be able to get a decent car. I went into the dealership hoping that I would be able to get something that will get me to and from work, but left the dea More

by ncarkic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Davis
June 16, 2012

Rob "Z" Zabel is so great to work with! Second family car - each of us a first-time Chrysler buyer (former Ford and GM owners) and couldn't be happier with the quality of vehicles and service! The More

by calesoh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Zabel
June 01, 2012

I had been putting off getting an new truck because I was dreading going through the usual hassels/negotiations of buying a new truck. I gave them what I was looking for and the price range that I wanted. Th More

by dave1619
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Zabel
May 29, 2012

Called dealer to see if they had the van we wanted, many were sold out of that model year, They said yes. We went their to purchase and couldn't even test drive it because, they let an employee use it as a More

by auto-purchase
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't Remember
May 29, 2012

Fred Martin is a wonderful dealership. I never felt pressured one time while I was their and our salesman Lonnie went out of his way to make us feel at ease. More

by dfensch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie
May 29, 2012

I applied online for approval and was immediately responded to. I spoke with Cheryl and told her I was coming that evening after work. She set me up with Dennis and in fact he was expecting me when I More

by rybred33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Huffman, Cheryl Sullivan
May 21, 2012

This is the third car I have bought here. I have found that not all dealers take women seriously. I have always been treated fairly and with respect by Jack. This time, I came to Fred Martin and Jack with More

by catherinestratis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Lewis
May 20, 2012

Jack Lewis was our Sales Rep, We have purchased 3 cars from Jack..We had fun, we had a great experience all the way around. It was a pleasure to do business there..The folks at Fred Martin know thier stuf More

by Rick Stratis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Lewis
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