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Fred Martin Superstore

Barberton, OH

Overview
Employees
Reviews
Vehicles
4.7
2,654 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 1,500 new & used vehicles! We are a proud multi-year recipient of the Customer First Award of Excellence. We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers. Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including: CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews. We spend 2x as much on used car reconditioning than other dealers! We Service All Makes & Models! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3195 Barber Rd

Barberton, OH

44203

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Showing 2,654 reviews

March 09, 2024

Our salesperson Kelli was professional, respectful, and a pleasure to interact with. She went above and beyond to answer our questions, and provide support beyond the sale of our new vehicle. She distinguish More

by tfd07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelli Slavens
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2024 -

Fred Martin Superstore responded

Thank you so much for your kind words about Kelly and our team. It means a lot to us knowing that we were able to provide you with a great car buying experience. Please let us know if we can help with anything else. Thank you again and congratulations on your new Chrysler! We look forward to seeing you again!

March 08, 2024

Kelli had good knowledge of the vehicles that I looked at. She had patience with me as I had questions in which she answered. More

by michelle65rose
Recommend Dealer
Yes
Employees Worked With
Kelli Slavens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 08, 2024 -

Fred Martin Superstore responded

We love to hear it! Thank you for the kind words about Kelli and for choosing our team! Please reach out if there is anything else that we can help with. Thank you again and congratulations on your purchase!

March 08, 2024

Kelli helped me purchase my amazing used Honda and I'm very happy with how easy the process was. Everyone was very helpful. I had no issues during or after the transaction, and Kelli checked on me often a More

by gabiv
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelli Slavens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 11, 2024 -

Fred Martin Superstore responded

Thank you so much for your kind words about Kelli and our team! We're happy to hear we could provide a great experience! Congratulations on your Honda and we look forward to seeing you again for the next one!

March 07, 2024

The best cardealer in the world, very friendly, knows what he's doing and is good at his job More

by jason2jacobs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Boughton
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Mar 08, 2024 -

Fred Martin Superstore responded

Thank you for the kind words about Joe and for choosing to shop with us! Your business means a lot to us! Congratulations on your new Jeep and we look forward to seeing you again!

March 07, 2024

Joe Boughton is a professional and respectable salesman. He has a great knowledge of the car industry and is very helpful! More

by Davidperusek5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Boughton
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Mar 08, 2024 -

Fred Martin Superstore responded

We love to hear it! Thank you so much for your business and for your kind words about Joe! Please reach out if we can help with anything else. Thank you again and congratulations on your purchase!

March 07, 2024

This dealership has everything you need! They worked with me to get the deal I wanted. Good team effort. More

by Jay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Boughton
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Mar 08, 2024 -

Fred Martin Superstore responded

We're happy to hear that Joe and our team could help get you into the right vehicle! Thank you so much for your kind words and for your business, Jay! Congratulations on your purchase and we hope to see you back for the next one!

March 07, 2024

Joe was kind, patient, and most of all extremely helpful along the way of finding the perfect vehicle for me and my situation. 100% recommend Joe B and Fred Martin to anyone anxious about purchasing a vehic More

by Smarti98
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Boughton
Report | Print
Mar 08, 2024 -

Fred Martin Superstore responded

We love to hear it! Thank you so much for your kind words about Joe and our team! We're happy to hear that we were able to get the perfect vehicle for you! Please reach out if there is anything else that we can help out with. Thank you again and congratulations on your new Chrysler!

March 07, 2024

I highly recommend Fred Martin Superstore. And definitely ask for Joe Boughton! No high pressure and Joe really LISTENS to his customers. More

by boughtonvicki
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Boughton
Report | Print
Mar 08, 2024 -

Fred Martin Superstore responded

We love to hear it! Thank you so much for recommending Joe and our team! We're happy to hear we were able to provide a great car buying experience. Please reach out if we can help with anything else. Thank you again and we look forward to your next visit!

March 07, 2024

Joe was the best and most personable salesman I've ever had he made the process quick and easy and was just a joy and so positive More

by Craigisaacs97
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Boughton
Report | Print
Mar 08, 2024 -

Fred Martin Superstore responded

We're happy to hear Joe could provide such a great experience! Thank you so much for your kind words and for shopping with our team! Your business means a lot to us. Congratulations on your new Dodge and we look forward to seeing you again for the next one!

March 05, 2024

I’ve never felt more at ease while getting my vehicle serviced. I’m usually biting my nails waiting for them to tell me I owe an arm and a leg. Really good at listening and adapting to what I needed and More

by bribri01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Braeden Hull
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Mar 06, 2024 -

Fred Martin Superstore responded

We're happy to hear we could help get you fixed up and back on the road! Thank you so much for choosing our team! If you encounter any more problems, please reach out so we can help. Thank you again!

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