My Fiance and I stopped in to test drive a new Acadia.
After viewing the ratings from this site, I called and made an appointment to talk to Ulises Ruiz. I made the introductions and mentioned that we a
After viewing the ratings from this site, I called and made an appointment to talk to Ulises Ruiz. I made the introductions and mentioned that we are researching a few different vehicles and that this vehicle will be primarily driven by my fiance. That was all Uli needed to hear as he then really switched over to talking with my fiance and asking her questions about what she was looking for and answering any questions she had. He took us out and showed us around the vehicle, got my fiance all situated, tossed us the keys and told us to have fun! When we returned from the drive he was waiting to great us and get our impressions. After a quick rundown of how it went, he gave us his card and basically said "I know you probably have other things to do today so here's my card, call me anytime with questions or if you feel like this is the vehicle you would like to purchase." I seriously cannot describe how refreshing it is to have a car salesman 1) treat my fiance as an equal and not act like I'm the one who knows best what she wants and 2) not try to pressure us into buying the vehicle as soon as we walked back in the door from the test drive. Another thing that kind of rubs me the wrong way is when a salesman is over the top friendly and treats you like they are your best friend and have known you forever. Or gives you a nickname after knowing you for five seconds. Uli was professional but didn't do any of that. He didn't have to! Unfortunately the vehicle we drove is not at the top of our list to buy after driving a couple other vehicles, and I actually feel bad that I can't go back and buy a vehicle at Fred Mueller. I cannot recommend Ulises highly enough to anyone who is in the market for a GMC or Buick, and I hope one day I can go back and give him and the dealership my business.