Frederick Ford
Seaford, DE
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I located the vehicle myself threw various internet searches. The dealership tried to pay me way to little for my trade in. The sent me home on an empty tank, i had to take my vehicle to be inspected searches. The dealership tried to pay me way to little for my trade in. The sent me home on an empty tank, i had to take my vehicle to be inspected myself. And to top it all off, when my tags were ready for pick up. The dealership lost my tags. I would rate the dealership as mearly average to mediocre. More
Really great experience , fast friendly Customer service , great selection! I recommend this dealership in a heart beat :) the financing was easy, the service manager was very helpfully, sales associate Aim , great selection! I recommend this dealership in a heart beat :) the financing was easy, the service manager was very helpfully, sales associate Aimee was wonderful , More
By far the best experience I have ever had and I have bought alot of vehicles in my lifetime. The entire staff was courteous and friendly. We had shopped numerous dealers and this dealership got us the v bought alot of vehicles in my lifetime. The entire staff was courteous and friendly. We had shopped numerous dealers and this dealership got us the vehicle we wanted and did not charge us extra to get it like the other dealers were trying to do. Thank you for making our purchase experiece so pleasant. We will be back ! More
They offer a nice, friendly atmosphere that makes one feel as if we've been going there for years. Our salesman did a great job and made talking to him a pleasure. Thank you for your time. feel as if we've been going there for years. Our salesman did a great job and made talking to him a pleasure. Thank you for your time. More
I visited the dealership to look at the size of the cab on the F-150. I was going to settle for an XLT however after driving the Lariat Ecoboost I changed my mind. The salesman was very diligent on getting on the F-150. I was going to settle for an XLT however after driving the Lariat Ecoboost I changed my mind. The salesman was very diligent on getting the price and payments where I wanted them to be. I left the dealership a couple of times however the salesman would not let go and kept working on the deal. I was contacted a couple of times a day for several days to let me know he was still working on it and was not going to give up. More
When I was in the market for a new car, I went straight to Hertrich Ford. I had heard great things about the staff and decided I would give them a try. What a great decision. Randy helped me pick out the p to Hertrich Ford. I had heard great things about the staff and decided I would give them a try. What a great decision. Randy helped me pick out the perfect car, and had no problem taking time to answer all of my questions and concerns. Not only was it a great buying experience, Randy understands service after the sale. He called within the first two months of owning my new Ford to check and see how things were going, and to help with any problems I might have had (which I didn't). Between the great product and Randy's fantastic service, it's a no brainer; I'm going back to Hertrich Ford the next time I need any vehicle. More
Aimee goes the extra mile for her customers. She comes in on her days off and works tirelessly to ensure the best possible deal for her clients who, like me, return for second and third (6 for me) purchases! on her days off and works tirelessly to ensure the best possible deal for her clients who, like me, return for second and third (6 for me) purchases! More
I really felt like I could trust Randy and he wasn't going to try to trick me into buying something that wasn't right for me. He really took the time to figure out what my personal needs with the vehicl going to try to trick me into buying something that wasn't right for me. He really took the time to figure out what my personal needs with the vehicle I wanted were and also made other suggestions. You can tell he does his research. More
Yes I would recommend this Dealership. My salesman was friendly, courteous, and mindful to my needs. He didnt try to push me into something that I did not want and treated me with the upmost respect. friendly, courteous, and mindful to my needs. He didnt try to push me into something that I did not want and treated me with the upmost respect. More
The reason that I give this rating is because it is very frightening going into a car dealership and being ocerwhelmed by salesmen. Randy came up to us, was not pushy at all and gave us the space we needed frightening going into a car dealership and being ocerwhelmed by salesmen. Randy came up to us, was not pushy at all and gave us the space we needed to make our decision. When we were finally ready he was so easy to talk to. Thanks for the comfortable experience on a big decision... More