Freedom Buick GMC by Ed Morse

My daughter & her hisband went in to purchase a vehicle and they tried to completely rip them off. I worked in dealerships for years and they had sent me some details and it was a fair deal but when she we and they tried to completely rip them off. I worked in dealerships for years and they had sent me some details and it was a fair deal but when she went in they shorted her trade by over $7,000 which was the amount she was planning on putting down. When it was all said and done they were about 10k over what they originally and after figuring the payments they wanted to charge her 14-15% interest when they had requested the promotional financing of 5.9% which was on original documents. My daughter has excellent credit so financing isnt an isaue. This is a bunch of con artisits that thought they could take advantage of a younger family. They lost a sale to a dealer in the metroplex who treated them right. More

Have had 3 bad experiences with this dealership. One during oil change, they put oil filter on so tight had to destroy it to get it off. Second and third was lied to both times about wait times. Use One during oil change, they put oil filter on so tight had to destroy it to get it off. Second and third was lied to both times about wait times. Use at your own risk. I will never again. More

Both the salesman and the F&I manager were professional, friendly and informed. My whole buying experience was very pleasant, and i. Love my car. friendly and informed. My whole buying experience was very pleasant, and i. Love my car. More

Danny is solid. Stuck behind a 1970's style management driven "rip the customer off" mentality. Must buy $2500 bed cover and pixie drippings to coat all vehicles. Stuck behind a 1970's style management driven "rip the customer off" mentality. Must buy $2500 bed cover and pixie drippings to coat all vehicles. Good price...until the fine print. More

Jonathan, our dealer representative, was very personable, friendly, and professional throughout our new vehicle purchase! I greatly appreciated working with him and would recommend working with him and the E friendly, and professional throughout our new vehicle purchase! I greatly appreciated working with him and would recommend working with him and the Ed Morse team to anyone I know looking for a new vehicle! More

Other GM dealership price gouging loyal GM customers, focused on short term greed versus long term customer relationships. focused on short term greed versus long term customer relationships. More

Not sure what has happened here maybe new change of management but they have fallen off a cliff, caution avoid their service department. I took my truck in because the check engine light was on, it wa management but they have fallen off a cliff, caution avoid their service department. I took my truck in because the check engine light was on, it was also time to get my oil changed and other regular matinee done. After a week or so they finally called me to let me know my car was ready to go. Once i got the car back back i realized they didn’t do anything else that i requested. So just talking to them you quickly see they have zero management handling things up there now. So i went to the next dealer and got to see all the things that was missed by them not doing a proper job. If can go to anther dealership this one used to be good but it no longer is More

Bought 5 vehicles over the years. All a great experience Over the last 5+ years, I have bought 5 vehicles from Southwest Buick GMC, for myself, wife and daughters. Always a great experience. They also give Over the last 5+ years, I have bought 5 vehicles from Southwest Buick GMC, for myself, wife and daughters. Always a great experience. They also give a straight up price, no stereo-typical dealership run around, and never any pressure. GMC and Buick products are high quality built, and very well designed. Also high marks for the service department. I cannot express enough gratitude for the professionalism mixed with a laid back atmosphere. Thank you Justin and Skyler! More

keep looking this place is a bad idea! I recently purchased a new truck from this dealership and after driving it for a few days and having multiple issues with the onstar system i decided I recently purchased a new truck from this dealership and after driving it for a few days and having multiple issues with the onstar system i decided that i made a bad decision, I called the dealership to try and get my old truck back but was advised that it was too late. It has been a week today and my onstar still doesnt work the salesman said that he would take care of the issue for me after multiple attempts on my end with onstar have failed. I still havent heard from him or onstar, poor customer service they were very eager to sell me the truck but left me out to dry after the purchase. If you want a great experience purchasing a new vehicle steer clear of this dealership. More