Freedom Chevrolet San Antonio

Greg Held is blunt to a FAULT My friend and I came in to see if she could get into a Silverado and we were greeted by Greg Held. He asked a few questions before he made a point of My friend and I came in to see if she could get into a Silverado and we were greeted by Greg Held. He asked a few questions before he made a point of insulting her previous car buying decision. This is not a strong arm technique but rather a sure fire way to lose business. He flat out ignored everything we were saying. I have never felt more disrespected at a car dealership before. I had no problem walking out on him without warning. Greg needs a refresher on customer service skills before taking another customer. More

Very bad experience Will never take vehicle to this dealership again. I am anxiously waiting for the survey to arrive in mail from General Motors, Just plain awful cus Will never take vehicle to this dealership again. I am anxiously waiting for the survey to arrive in mail from General Motors, Just plain awful customer service. More

Made me a believer I was sure I couldn’t be financed and Michelle did everything to get me in a vehicle. It was a seamless process and I love my 2019 Equinox! Michelle i I was sure I couldn’t be financed and Michelle did everything to get me in a vehicle. It was a seamless process and I love my 2019 Equinox! Michelle is AMAZING!!! More

Customer service is nonexistent I leased a 2016 Tahoe from this dealership. Now I would like to look at other options due to a change in my financial situation plus I am driving so m I leased a 2016 Tahoe from this dealership. Now I would like to look at other options due to a change in my financial situation plus I am driving so much more. I have called numerous managers, including the general manager on a daily basis. NO ONE will call me back anymore to help me. I’m disgusted with this dealership and will ensure everyone knows how awful they are. I do not have time to go sit in the dealership to get the run around. More

What a nightmare! Bought a $70k Tahoe, they sort of tossed the owners manual to us after we closed, someone had removed the wheel lock keys ($2500 upgrade we didnt want Bought a $70k Tahoe, they sort of tossed the owners manual to us after we closed, someone had removed the wheel lock keys ($2500 upgrade we didnt want) and when we had a accident and needed the wheels removed, Freedom was unresponsive and waiting on them to correct their mistake caused us $1000 car rental and a month of not having our vehicle. And their service department is so bad our salesman suggested we always go to a different dealwr unless we wanted to waste a lot of time. Never again! More

Bought a Great Truck from Freedom Chevrolet. Thanks "Casper" Had totaled my truck. Actually it was a 12 year old FX4 that I had bought new. I had driven a red Ford pickup since 1989. I had looked at a few Silver Had totaled my truck. Actually it was a 12 year old FX4 that I had bought new. I had driven a red Ford pickup since 1989. I had looked at a few Silverados as a possible replacement at a couple other dealers. My wife and I had just finished looking at trucks at the last dealer, leaving disappointed. She suggested we go to Freedom. I liked "Casper" right away. Kent (Casper) Kasperski asked me one question, "Did I want leather?" A few minutes later Casper pulled up with the perfect truck. I drove home in my new truck 2 hours later. Casper is the man. More

Kent "Casper" Kasperski is the best! We needed a new truck for my husband and had been looking several places. After several disappointing searches, we decided to go to Freedom. Right a We needed a new truck for my husband and had been looking several places. After several disappointing searches, we decided to go to Freedom. Right away, they made us feel welcome. Casper asked my husband a couple of questions then brought up a truck that fit the bill! We drove home in a new truck that day and my husband is so happy!!! Thank you Casper and Freedom!! More

Looking for a car I used consumer reports car buying services. I was contacted by Casper Kasperski (spelling) who was very helpful. However, another dealer had the ex I used consumer reports car buying services. I was contacted by Casper Kasperski (spelling) who was very helpful. However, another dealer had the exact car I wanted at a good price, Malibu Premiere without driver conf packages, so I bought it there. There was no pressure from Casper, and every time we were in contact, he showed me the utmost respect. Thank you. More

Massive overcharge! Do not go here! We were traveling from out of town, and our Saturn broke down. We were told it would be a $7,300 charge for new transmission. We had i Do not go here! We were traveling from out of town, and our Saturn broke down. We were told it would be a $7,300 charge for new transmission. We had it towed it home to Orlando Florida, and our mechanic changed fluids, and checked our car completely, for $200. It has been driving fine for 2 months and almost 1,500 miles. We were told by Freedom that the car had been test driven, but the mileage was the same as when we drove into the dealership. Neither the general manager nor the service manager could give us any explanation, nor provided ANY service recovery! I feel they both just shrugged their shoulders! I'm glad we do not live in San Antonio and need this dealership. If it were our parents, or someone older, they would have had to have it fixed in order to get home. Please pass this along! More

First time buyer. Being a first time buyer, I couldn't have asked for a better experience, Casper was awesome, he made sure we were taken care of. The process was quick Being a first time buyer, I couldn't have asked for a better experience, Casper was awesome, he made sure we were taken care of. The process was quick and when we explained exactly what we were looking for, he did just that get us what we wanted. Thank you! Definitely the place to get your new vehicle. Casper the man!! More