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Freedom Chevrolet San Antonio

San Antonio, TX

4.0
401 Reviews

13483 I-10 West

San Antonio, TX

78260

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401 Reviews of Freedom Chevrolet San Antonio

March 13, 2021

PLEASE PEOPLE BEWARE OFF THIS PLACE NOT WORTHY TO CALL THEMSELVES A DEALERSHIP THEY ARE PEOPLE THERE JUST TO GET A PAYCHECK NO CUSTOMER SERVICE WHAT SO EVER NO DESIRE IN HELPING A CUSTOMER WHEN ASKED I WI More

by outlawband72@live.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Manager And Gm both, Digital AirStrike
Mar 17, 2021 -

Freedom Chevrolet San Antonio responded

We're sorry that after further attempts to resolve your concerns that we were unable to meet your expectations. If there is ever anything we can do for you in the future, we hope you’ll give us the opportunity to earn your business back.

February 01, 2021

Horrible!!! Stay away! I purchased a certified Chevrolet from this dealership and expressed concerns right after the purchase after being told lies about the vehicle condition. The vehicle also went to anot More

by T.E
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
used car sales
Feb 03, 2021 -

Freedom Chevrolet San Antonio responded

We're sorry that after further attempts to resolve your concerns with your vehicle that we were unable to meet your expectations. If there is ever anything we can do for you in the future, we hope you’ll give us the opportunity to earn your business back. Adam Scott General Manager

December 26, 2020

Worst dealership. I bought my truck here 2 years ago, it has been a nightmare since. First, some finance shenanigans. Could have been my fault. 30 days after getting my truck, hit something on the highwa More

by Irreverent_Texan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Digital AirStrike
Dec 30, 2020 -

Freedom Chevrolet San Antonio responded

Thank you for your feedback about your oil change and recall experience, because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more? Rick Lawver Service Manager rlawver@freedomchevy.com

Dec 30, 2020 -

Irreverent_Texan responded

I sent you an email today Rick.

November 19, 2020

Horrible...stay away.. customer profiling.. didn’t work with me because of my negative equity. Didn’t go out their way to help, or ask me if I had another trade or if I wanted to money down.. I wanted the More

by Jpovo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michelle or finance
Nov 23, 2020 -

Freedom Chevrolet San Antonio responded

We're sorry that after further attempts to resolve your concerns with your shopping experience that we were unable to meet your expectations. If there is ever anything we can do for you in the future, we hope you’ll give us the opportunity to earn your business back. Adam Scott General Manager

November 18, 2020

They are super efficient at Freedom! Will go back whenever I need servicing or a new car. They washed my car before returning it and had the part in stock so made it easy to schedule my recall fix. More

by Smenard207
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel
Nov 21, 2020 -

Freedom Chevrolet San Antonio responded

Thank you for being our customer, we appreciate your kind words. We are thrilled that you had a pleasant service visit! We thank you for your business and look forward to your next visit!

November 01, 2020

I should have read the reviews before I decided to purchase a vehicle at this dealership. Worst auto purchase ever made. Granted, I bought a used a car being that I am a currently servicing in Militar More

by Joe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
James, Marcus, Digital AirStrike
Nov 16, 2020 -

Freedom Chevrolet San Antonio responded

Thank you for speaking with us about your purchase with us and your service for it. We truly appreciate your business and hope everything was resolved to your satisfaction. If there is ever anything I can assist you with in the future, please feel free to contact me at adamscott@freedomchevy.com. Adam Scott General Manager

October 22, 2020

Lee Baer provided fantastic service when I brought my vehicle in for an oil change. Though I purchased my vehicle from Freedom Chevrolet, I’ve always had it serviced elsewhere. From now on I will see L More

by Maverick6672
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee Baer - service advisor
Oct 27, 2020 -

Freedom Chevrolet San Antonio responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. -Freedom Chevrolet Team

June 16, 2020

MILITARY AND VETERANS BEWARE OF THIS DEALERSHIP BECAUSE THEY DO NOT CARE ABOUT VETERANS. 1.Had a quote off of the USAA car buying service. Took it in with me and they manipulated the figures More

by Ernest
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Adam Scott, Mark Montz
April 08, 2020

Trash I went to Freedom Chevrolet with the full intention of purchasing a brand new truck from this dealership. The salesman who was helping me was named Ja More

by bread20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jarren, Charles, Sam
March 06, 2020

Misled during sales experience & 3 months to fix a USB port My sales experience was pleasant, and my salesman seemed to go above and beyond to earn our business. However, my experience after the sale has left a More

by nikki2020
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
James Stumpff, Adam Scott
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