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Freedom Honda

4.8

571 Lifetime Reviews

4955 New Car Drive, Colorado Springs, Colorado 80923
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Top Reviewed Employees

Gilbert  La Febre III at Freedom Honda

Gilbert La Febre III

Product Specialist
5.0
Robert Weeres at Freedom Honda

Robert Weeres

Product Specialist
5.0
Mario Martinez at Freedom Honda

Mario Martinez

Finance Manager
4.9
Kimberly Mennecke at Freedom Honda

Kimberly Mennecke

Business Development Manager
4.9

Latest Reviews

January 22, 2020

"Jesse, Joel and Julio were very friendly and..."

- EdandGlo

Jesse, Joel and Julio were very friendly and professional. The entire experience was very easy and relaxed The facility was very clean, modern and comfortable

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Employees Worked With

Jesse Nestor, Joel Ewing, Julio Sandoval

January 17, 2020

"We were very happy with our sales associate Seth U. He..."

- 68GTX

We were very happy with our sales associate Seth U. He didn’t pressure us at all which was very much appreciated. We were also pleased with the sales manager and finance manager. The entire team was very professional. 10 out of 10. Thank you!

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Employees Worked With

Other Employees : Seth U

December 23, 2019

"STAY AWAY FROM FREEDOM HONDA AT ALL COST"

- jdrogers436

STAY AWAY!!!! HAD TO SPEND $7K OUT OF POCKET EXPENSE AFTER HAVING THE CAR FOR LESS THEN 1 WEEK. FREEDOM HONDA DID NOT COVER ANY EXPENSE NOR DID THEIR WARRANTY COMPANY. If I can give a 0 rating I would. I bought a 2012 Audi A4 and immediately began experience problems with the car. Within the first week the car would not start and took it in and they said there was no issues (just so they would get through the hassle-free 5 day return period). I took the car in three times due to the car not starting. Freedom Honda basically accused me of lying and did nothing to help. The following week the car misfired and after having it towed to Freedom Honda they said they could not work on my car and that I had to tow to Audi. After Audi diagnosed the misfire it was found that two exhaust valves had melted and $4k worth of work had to be done. After going back and forth with the dealership warranty company (two weeks in the shop for two separate inspections) and endless conversations with serval claims adjustors, they ended up paying for parts. Within one week my car consumed 1.25 qts of oil and this began a three week process of several systems tests and diagnostics conducted by Audi. I was with out my car for five weeks before Audi deemed that all my pistons had to be replaced. At that point in time and in addition to being without my car for several weeks and having to pay $1500 for the melted exhaust valve parts, not once did Freedom Honda return my calls or provide any type of rental car compensation. Once my car was deemed that the pistons needed to be replaced I went through another two week inspection process with the dealership warranty company. I found out that their inspection was extremely limited and they did everything they could to get out of covering the cost to replace the pistons. Even with piston replacement being considered power train components the dealership warranty company denied the claim and did not pay a dime. I had to pay an additional $5700 for the piston replacement on top of the $1500 exhaust valve parts cost leaving a total of $7200 of out pocket expenses (50% of my loan value). I have contacted Freedom Honda through-out this entire process and they have yet to call me back. STAY AWAY FROM THESE SNAKES AT ALL COST!! I have bought over a half of dozen cars and not once have I ever dealt with such a horrible experience. Their dealership warranty is no different from buying a car As-Is and they do not stand by their warranty one bit. I have tried to get in touch with Jeremy Lehrman, Joel Ewing, and GM Bret Petersen and not one has returned my calls. I plan to hire an attorney and report Freedom Honda to the BB since the issue dated back to first day I drove the car off their lot. Josh Rogers

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Employees Worked With

Other Employees : Keith Jackson, Joel Ewing

Photos & Amenities

  • Cable TV
  • Children's Play Room
  • Customer Lounge Area
  • Pet Friendly
  • Drive-In Service
  • Free Coffee
  • Free Drinks
  • Automated Car Wash
  • Express Service
  • Free WiFi
  • Instant Financing
  • Authorized Parts Store
  • Shuttle Service
  • Television
  • Vending Machines
  • After Hours Drop-Off
  • Authorized Accessories Store
  • Rental Car Service Onsite
Freedom Honda, Colorado Springs, CO, 80923