
Freehold Hyundai
Freehold, NJ
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Easy helpful After going back and forth between Elantra and Mazda 3 we decided to choose freehold Hyundai as our dealership to purchase our new Elantra! What a goo After going back and forth between Elantra and Mazda 3 we decided to choose freehold Hyundai as our dealership to purchase our new Elantra! What a good experience with Kyle and Carey. They answered all of our questions and made the process super easy and straight forward! See you in 3 years! More
happygirl I got a very good offer for my trade as they matched what was offered at another dealer and also got a great discount on the new car.There was no pres I got a very good offer for my trade as they matched what was offered at another dealer and also got a great discount on the new car.There was no pressure only a fantastic experience.Thank you audrienna,Kumar and cary. More
it was very easy and pleasant experience Our salesman was very pleasant and very helpful Michael Melendy also Kristina Melendy finance director went out of her way to help make my deal go thr Our salesman was very pleasant and very helpful Michael Melendy also Kristina Melendy finance director went out of her way to help make my deal go through. They made the whole experience wonderful and easy I will probably always go through Freehold Hyundia for all my future cars. Also Kevin Burwell was pleasant and made everything so easy. More
TAKEN ADVANTAGE OF My boyfriend and I purchased a vehicle back in Oct.. 2017. 24 hours after we purchased the vehicle, my boyfriend's promotion that he received from wor My boyfriend and I purchased a vehicle back in Oct.. 2017. 24 hours after we purchased the vehicle, my boyfriend's promotion that he received from work was rescinded and his salary dropped drastically. Trying to stick it out for a few months, he e-mailed Ray Robinson in January asking for any kind of help and finding out I am being deployed in the US Army. We were told in a lot of words, no, because the loan was too new. So, my boyfriend accepted this and tried harder. He is a 9-1-1 Dispatcher and an EMT. Always putting others before himself. For the past few months, he has been trying to settle this with Freehold Hyundai through Corporate and the GM, Ondra Mayfield. Last night, we decided to look at the contract and see how bad it is. We were OVER CHARGED/RIPPED OFF from the very beginning. A car that was supposed to be heavily discounted because it was a loaner car/parts runner/car for service...was OVER CHARGED by more than $2,000. Yes, we did have some equity because he was trying to help his mother out. But, nothing that couldn't have been adjusted. After trade in value and a cash down payment, the remaining equity was $3,000 (and change). I've have seen and heard of A LOT worse. According to other reviews on here and other Hyundai Dealerships, this is not the first horror story that has came out of Freehold Hyundai. But, being that I was an employee AT THE TIME OF PURCHASE, I recommended my boyfriend to come and speak with Freehold Hyundai. Big mistake obviously. If anyone would take my advise, it would be to STAY AWAY FROM THIS DEALERSHIP. We were ripped off and the GM has no intention on trying to make things right or even attempt to speak. We have multiple e-mails to him and Corporate for proof. More
Awesome shopping experience Had an awesome shopping experience purchasing a used Hyundai Genesis Everything went well and everybody was very helpful over recommend this place to Had an awesome shopping experience purchasing a used Hyundai Genesis Everything went well and everybody was very helpful over recommend this place to anyone The vehicle will be my new road trip vehicle for the family Nova Scotia here we come More
Great customer service As soon as we arrived, we were greeted by Bruce Benedict who informed us that our car was ready. We immediately started on the paperwork and he always As soon as we arrived, we were greeted by Bruce Benedict who informed us that our car was ready. We immediately started on the paperwork and he always checked on us to make sure we were being taken care of. More
Professional And friendly experience A very professional and clean dealership. The process was very quick and simple. Karen Lignelli was very kind and helpful throughout the whole process A very professional and clean dealership. The process was very quick and simple. Karen Lignelli was very kind and helpful throughout the whole process and very attentive too. More
Great Buying experience ! Lauren Johnson , the internet sales manager took a call when I was undecided without hesitation I went to the dealership were I got the best deal but Lauren Johnson , the internet sales manager took a call when I was undecided without hesitation I went to the dealership were I got the best deal but most of all a honest staff that satisfied my needs as a buyer. More
SALE/GENERAL MANAGER ************THIS IS SALES/MANAGEMENT ONLY!!!!!*********** I HAVE BEEN EMAILING AND REACHING OUT THE GENERAL MANAGER OF FREEHOLD HYUNDAI BACK IN OCTOB ************THIS IS SALES/MANAGEMENT ONLY!!!!!*********** I HAVE BEEN EMAILING AND REACHING OUT THE GENERAL MANAGER OF FREEHOLD HYUNDAI BACK IN OCTOBER. GOT COMPLETELY RIPPED OFF. THE FINANCE MAN WAS VERY NICE. HIS NAME WAS RAY. BUT AFTER GOING HOME AND SEEING THE DEAL... I WAS LIVID. I WAS TALKED INTO GET A DEMO ELANTRA (ONE OF THE CARS THEY USE FOR PART RUNS/RENTALS) BECAUSE "IT WOULD BE A DEAL I CANT REFUSE"... xxxxxxxx! HAVE E-MAILED THE GENERAL MANAGER, Ondra Mayfield, BEGGING FOR HELP AND HAVE NO RECEIVED ANYTHING. NO ANSWER ON E-MAIL, PHONE CALL NOTHING. SPOKE WITH HYUNDAI CORPORATE AND EVEN AFTER ADVISING HIM I WILL BE SEEKING FURTHER ACTION WITH CORPORATE, STILL NO ANSWER OR EVEN A CALL BACK. ABSOLUTELY UNPROFESSIONAL AND DISGUSTING BUSINESS MANAGEMENT. THE SERVICE DEPARTMENT IS 100% AMAZING AND RECOMMEND THEM. SALES.... ABSOLUTELY NOT! GO TO LESTER GLENN OR ANOTHER DEAL. PATHETIC! More
wonderful experience very professional and very well organised team.It was well orchestrated and very smooth transaction.thank you Cary and Kumar and Audrienna. for an exp very professional and very well organised team.It was well orchestrated and very smooth transaction.thank you Cary and Kumar and Audrienna. for an experience to remember More