Freehold Hyundai

Good and sincere people When I visited Freehold Hyundai I was greeted by Karen who was very helpful and professional. She answered all of my questions and was a genuine pers When I visited Freehold Hyundai I was greeted by Karen who was very helpful and professional. She answered all of my questions and was a genuine person. I had visited other dealerships prior to yours and could tell that the other sales people were not sincere. This is important to me as a consumer and I will be back when I'm ready to buy again. Dave More

Unsatisfied with Misleading Service Center On January 12, 2017 I went to Freehold Hyundai on Rt 9 North to have an issue looked at with my 2013 Elantra. My service representative was Nick. On January 12, 2017 I went to Freehold Hyundai on Rt 9 North to have an issue looked at with my 2013 Elantra. My service representative was Nick. I explained to him that when I turn my key out of the ignition when my car is in park, it intermittently gets stuck and will not come out. He explained to me that there was also a recall on the car to replace the shifter clip which I agreed to have done and which would cost nothing. After having me sign a form stating that if there was nothing wrong with the car when checked, I would have to pay $125. The mechanics at Hyundai first replaced the shifter clip before looking at my issue the key. Little did I know that this shifter clip directly affects the key issue. If the car is in any gear other than park, the key could not be removed. The recall on the clip was due to a chance of the car not being completely in park. Some cars have actually rolled away when being placed in what the consumer thought was park and would also cause starting issues. Being that I did not know about this at the time I was there, I felt it very misleading and sneaky that the respresentative still went ahead to have the mechanics diagnositcally check the car for said issue with the key above. Knowing there was a recall on the clip; they should have been honest with me and not have me pay $125 to diagnose an issue that they fix FREE on a recall. I would really like to have my money reimbursed. However, I may have to go to the Better Business Bureau to help this avoid happennig to someone else as I feel this dealership is not reputible. They also tried to sell me a battery for $250 telling me that my battery failed a test... which passed later that day at Advanced Auto. I will never use this dealership again and will be giving my business to Sansone. More

Very pleasant experience My salesman Tom made my experience a very positive one. He is an asset to your team at Freehold Hyundai. I will be returning in the near future when m My salesman Tom made my experience a very positive one. He is an asset to your team at Freehold Hyundai. I will be returning in the near future when my wife's car will need to be upgraded. More

Awesome Great attention to our needs. Very knowledgeable and found us the right pick. He was concerned with my daughters needs for her lease and help guide us Great attention to our needs. Very knowledgeable and found us the right pick. He was concerned with my daughters needs for her lease and help guide us. More

Genesis Wow The salesman and store manager did everything possible to make this deal happen! He wasn't flustered after bringing many cars for me to test drive. Wh The salesman and store manager did everything possible to make this deal happen! He wasn't flustered after bringing many cars for me to test drive. When I wasn't happy with any of the affordable cars, the manager made the Genesis possible. More

Great Experience This is my third Hyundai lease. My sales person was the best yet. I leased the vehicle for my daughter. She was treated with respect and her needs This is my third Hyundai lease. My sales person was the best yet. I leased the vehicle for my daughter. She was treated with respect and her needs were met as well. We will be continued customers. More

Fine My sales person was very good. Only thing is a coffee would have been nice but then again I never asked. Thank you for help. My sales person was very good. Only thing is a coffee would have been nice but then again I never asked. Thank you for help. More

Excellent Staff was very helpful and worked with us to get the right car at the price we could afford. Excellent staff. I would definitely be interested in purc Staff was very helpful and worked with us to get the right car at the price we could afford. Excellent staff. I would definitely be interested in purchasing another vehicle at this dealer. More

Salesmanship Jim Sheriden was excellent in his presentation of the G 90 . He was friendly and informative concerning the essentials of the G90. Would recommend hi Jim Sheriden was excellent in his presentation of the G 90 . He was friendly and informative concerning the essentials of the G90. Would recommend him to others who would be interested in the vehicle. More

New sonata Great dealership everyone is pleasant and they don't try to push you into what you don't want I really hate that would recommend them to anyone lookin Great dealership everyone is pleasant and they don't try to push you into what you don't want I really hate that would recommend them to anyone looking for a great buying experience More