Freehold Hyundai

I want to share my "BAD" experience with Freehold Hyundai. I wanted to buy a Sonata and when I contacted them, their salesman Frank quoted a figure which was as per our budget. So we decided Freehold Hyundai. I wanted to buy a Sonata and when I contacted them, their salesman Frank quoted a figure which was as per our budget. So we decided to visit them. Antony was the salesman who attended us. I must say he was a good salesman. But when it came to quoting the final figures, he again and again went to his manager Pete McAndrew. The figures which they quoted were much higher than what they had initially quoted and we were surprised to hear them. I don't know why they called us to waste our time when we had clearly told them our budget in the beginning. Finally, Pete McAndrew called me inside his cabin (Antony asked my wife to stay out). Pete was such a rude sales manager. I really pity people who hired him. He cracked some jokes which were personal and I didn't like them at all. I don't know how he could speak in such a manner to his customers. Very rude, ill-mannered, a guy with attitude problem. He doesn't deserve to be a manager at all. His customer handling is so poor that I don't know how he is running this dealership. In my life, I have never met such an ill-mannered sales manager! There was another salesman in Pete's cabin, who was laughing on all this. I felt so insulted. These people are so unprofessional. Pete didn't even offer me a seat to sit. He was sitting in front of me as if he was my boss. I think a roadside vendor has better sales/ customer handling skills than Pete. When I showed my displeasure on all this, Pete tried to make the deal. How could he even think I will ever do business with him or recommend his dealership to anyone. This guy is so insensitive about his customers. I am giving this rating for poor customer handling and wrong price commitments and for the insult I faced there. More

The sales team at Freehold Hyundai exceeded my expectations in every way and were extremely helpful. Kevin Burwell was an outstanding salesman and did everything he could to make sure we got the expectations in every way and were extremely helpful. Kevin Burwell was an outstanding salesman and did everything he could to make sure we got the car we wanted at a price that fit our budget. I would definitely recommend this dealership to a friend and Kevin as a salesman. More

I am very pleased with Freehold Hyundai. I was in the market looking at new vehicles. I was not expecting in buying anything that day. Hyundai's have come a long way. I am glad with my purchase decision. market looking at new vehicles. I was not expecting in buying anything that day. Hyundai's have come a long way. I am glad with my purchase decision. More

The whole experience of buying my car from start to finish was awesome. My sister bought her car last year and Jim Sheridan was her salesman. She recommended that i also go to Jim. He was extremely hel finish was awesome. My sister bought her car last year and Jim Sheridan was her salesman. She recommended that i also go to Jim. He was extremely helpful. He made me feel comfortable and didn't make me feel pressured!! Jim answered all my questions and helped me to get the car i wanted. I was very pleased with the service i received. More

I purchased a used vehicle from Jim Sheridan at Freehold Hyundai and I can’t stop telling everyone about how I wanted it and I got it! I have always been skeptical when purchasing cars because honestly you Hyundai and I can’t stop telling everyone about how I wanted it and I got it! I have always been skeptical when purchasing cars because honestly you never know how the car was treated before you get it. Jim Sheridan greeted me at the door with a warm welcoming smile and made me feel comfortable throughout my car buying experience. I did not get a bad vibe with any of the employees making me feel like Freehold Hyundai could be trusted. Unfortunately, I do not have the expenses to pay a large sum of a car payment every month. I told Jim my price range and he found me a vehicle I could afford in that range! What I truly liked the most is that I did not feel pressured to go into a car with a higher payment, knowing I could not afford it. The day after I brought my car home, I went to a family mechanic and he checked EVERYTHING. He told me that the car was in better than perfect condition and that I paid a very reasonable price. Thank you Freehold Hyundai! Thank you JIM SHERIDAN!!!!! I refer Jim Sheridan to anyone!!!! Spread the word! More

The service and professionalism at Freehold Hyundai was above all expectations. I would recommend them and use them again. This team works with you till you are completely happy. Jay made our experience e above all expectations. I would recommend them and use them again. This team works with you till you are completely happy. Jay made our experience extremely pleasant and super easy. He made sure the customer came first and that we received the best deal without all the hassle of back and forth negotiating. Bought the car two weeks ago and he is still contacting us to see how everything is going. We are very pleased and will return to purchase our next vehicle from him. More

Jay did an excellent job throughout the buying process. He as very knowledgable about each of the car models, and I did not feel like he was just trying to sell a car. He as very knowledgable about each of the car models, and I did not feel like he was just trying to sell a car. More

I went to visit freehold Hyundai. I had a great experiences. I left there with a brand new Hyundai Sonota Se. I love the deal i got... experiences. I left there with a brand new Hyundai Sonota Se. I love the deal i got... More

The staff was great and freindly, they understood what we wanted and even though our credit is horrible, we were able to get a car we could feel good about driving. Big Mike was attentive and treated us wit wanted and even though our credit is horrible, we were able to get a car we could feel good about driving. Big Mike was attentive and treated us with respect.Other dealers because of our credit just dismissed us.Thank you Mike and everyone. More

Mike and Pete were great in a snowstorm Mike found my daughter the car she wanted. Pete put numbers together and we drove home in a 2013 Hyundai. Mike made the experience as good as Freehold Mercedes. daughter the car she wanted. Pete put numbers together and we drove home in a 2013 Hyundai. Mike made the experience as good as Freehold Mercedes. More