
Freehold Hyundai
Freehold, NJ
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The facility was extremely great, treating everyone like family. Very warm and kind atmosphere with a large amount of knowledgeable and helpful staff. They were very concise with their presentation (which I family. Very warm and kind atmosphere with a large amount of knowledgeable and helpful staff. They were very concise with their presentation (which I like) and we got through the entire process easily without any kinks. End of the day, we now have 1 more car, a White 2012 Sonata SE 2.0T, a brilliant car. We will definitely recommend this facility to any friends or family that are thinking of buying a new car. More
For the best car buying experience I heartily recommend Rich and the Team at Freehold Hyundai. I got the car I wanted with all the features I asked for at a great price. But most important for me; I beli Rich and the Team at Freehold Hyundai. I got the car I wanted with all the features I asked for at a great price. But most important for me; I believed the support and dealership commitment would continue even after I walked out the door. Hyundai makes a great product and with dealers like the Team at Freehold Hyundai, it is no surprise that it is rapidly becoming one of the leading brands in the country. I was introduced to all the folks who would participate in my buying experience, the Team clearly explained the sales process, worked with me to find the right car and then executed flawlessly. My Sales person Rich guided the process effectively and efficiently explaining everything I needed to know about my Veloster, what to do if I required service, after market accessories, etc. I will be sure to not only recommend the Hyundai brand but also Rich and the folks at Freehold Hyundai. More
Advertisement for "cash for clunkers" was Advertisement for "cash for clunkers" was acknowledged to be a sales gimmick. Completely unprofessional and argumentative sales tactic by sales rep a Advertisement for "cash for clunkers" was acknowledged to be a sales gimmick. Completely unprofessional and argumentative sales tactic by sales rep and the dealership manager. Poor selection of automobiles. More
We went in with an old car that we still owed money on & had few options on this cold rainy Saturday... we left with a brand new car that fit our budget!Kevin Burwell welcomed us, sat us down, heard our s & had few options on this cold rainy Saturday... we left with a brand new car that fit our budget!Kevin Burwell welcomed us, sat us down, heard our story, then said, "Give me a few minutes... let me see what we can do for you." WOW, these are good people. FUN too- Loved ringing that sales gong! More
As soon as I enter the building they are so warm and As soon as I enter the building they are so warm and friendly. I had the best help from them. I was really nice dealing with them. As soon as I enter the building they are so warm and friendly. I had the best help from them. I was really nice dealing with them. More
i had purchased a used vehicle with the excellent help of raphael johnson, he was very helpful and i had a great experience! i would definately recommend this dealership to friends and family, i didnt feel r raphael johnson, he was very helpful and i had a great experience! i would definately recommend this dealership to friends and family, i didnt feel rushed, pushed or uncomfortable, thank you freehold hyundai!! i wanted it i got it!! :) More
Raphael did not try to overpower us with sales talk, he was not a pushy salesman. He was very polite and attentive. A few things had to be resolved after the completion of the deal, and in no time at all, was not a pushy salesman. He was very polite and attentive. A few things had to be resolved after the completion of the deal, and in no time at all, he responded to our problem and took care of everything. More
The salesman Usman was very condescending. He acts as tho he is superior to his potential customers. Very poor attitude. Walked out of there very disappointed. Apparently their motto of "You want it tho he is superior to his potential customers. Very poor attitude. Walked out of there very disappointed. Apparently their motto of "You want it, You got it" refers to poor attitude. More
I wanted it ...& Dennis Flood got it. He is the best!I got the car I wanted and it drives like a dream. The entire staff were so nice. Thank you so much Dennis! best!I got the car I wanted and it drives like a dream. The entire staff were so nice. Thank you so much Dennis! More
Raphael was great to deal with. He was friendly and not pushy in any way. We went in with the idea of pricing an Elantra but they talked us into a Sonata. We did not do any research on the Sonata but th pushy in any way. We went in with the idea of pricing an Elantra but they talked us into a Sonata. We did not do any research on the Sonata but they let us use their computers to check our usual research websites. They are clearly pushing to sell Sonatas! Their offer was within our price range and we felt the Sonata was a much better car. My wife thought the ride was much better and the safety ratings are higher. Oh... and the Sonata has a spare tire! The Elantra, and many other brands like it, only have a tire repair kit. After 3 weeks we are very pleased with the Sonata. We would have only preferred that the Sonata was brought up earlier in the discussion rather then after we agreed to a price of the Elantra. I would go back to this dealer. I would recommend it to others and I would recommend that they make sure whether the additional warranty that the dealer has is included in the price or not. It was the only confusion during the discussions. The bottom line was I thought we got a fair deal. More