Freehold Hyundai

I have a 2007 Azera Limited. It is a great car. My results are the evidence for the quality of their service - Simply put, their repairs work. When one part was out of stock and the delay was 2 days - results are the evidence for the quality of their service - Simply put, their repairs work. When one part was out of stock and the delay was 2 days - then they gave me a loaner. I needed tha part because I went to an express type of oil change place and they messed up the oil pan cover re-installation after the change. It fell off on the highway, broke off and was destroyed. I now get my oil changes at the dealer (for 1/2 the price of the express place). I like that when I make an appointment, they estimate how long the job will take and best of all, they meet their time estimate. I live 30 minutes away from them and 10 minutes from another dealer - the 30 minutes drive gets me a much fairer repair price, on-time completion and zero arrogance. I always wait in the lobby for my service to be done rather than driving back and forth. But it is always a good thing. More

The staff was very attentive and helpful. They answered all of my questions and were very knowledgeable about their product. The paperwork was explained in detail and I didn't feel like I was being duped all of my questions and were very knowledgeable about their product. The paperwork was explained in detail and I didn't feel like I was being duped (as I have felt at other dealershiops). I had an awesome experience and would recommend this dearlership to anyone looking for a new car. Freehold Hyundai rocks! More

The staff was pleasant and very helpful. They were really very concerned about me being absolutely pleased with my choice. I felt they went out of their way and I was very grateful for that type of really very concerned about me being absolutely pleased with my choice. I felt they went out of their way and I was very grateful for that type of service. I would not hesitate to send any of my friends or family to Freehold Hyundai. I can't say that they really care, but they make you feel that your concerns are really important and I really appreciated that. More

I was nervous about buying a car - only because I was not in the mood to deal with what I remembered from my first experience - the obnoxious sales people/process. This turned out to be a bearable process. in the mood to deal with what I remembered from my first experience - the obnoxious sales people/process. This turned out to be a bearable process. The sales team seemed sincere and helpful - down to earth even. Cars cost so there was no getting around that, but I shopped around and they gave me the best price and the best customer service. Their follow-up was also appreciated. More

I purchased two new cars from dealership. Both experiences were great! I got the cars I wanted for the price I wanted. The staff (Aaron and Peyman) went out of their way to be sure I was pleased experiences were great! I got the cars I wanted for the price I wanted. The staff (Aaron and Peyman) went out of their way to be sure I was pleased with my purchases. Also, the Service Department is wonderful. Ron always goes above and beyond to take care of my service needs. I always get service "with a smile" both in sales and service. I highly recommend this dealership. More

Frank and Aaron were wonderful. I never felt pressure to buy. I told them what I wanted where I wanted my payments and they were able to help me with a wonderful new Hyundai Elantra for my daughter. I had t buy. I told them what I wanted where I wanted my payments and they were able to help me with a wonderful new Hyundai Elantra for my daughter. I had the most pleasant experience ever! I will definitely return. My son will need a car in a few years! =) More

Had a wonderful expierience purchasing my car. Every person I spoke to or dealt with was both polite and professional. I've been buying cars for twenty years and never felt so comfortable with the entir person I spoke to or dealt with was both polite and professional. I've been buying cars for twenty years and never felt so comfortable with the entire staff. I would not hesitate to recommend this dealer to any one looking to buy a new car. More

We found a car at this dealer (Toyota Rav) for $16,995. After much discussion and wasted time, we compromised on a price. When we were getting ready to sign papers, we found out the car was in two acciden After much discussion and wasted time, we compromised on a price. When we were getting ready to sign papers, we found out the car was in two accidents. Laura went as far as to show us on Kelly Books that the car was worth what they said it was worth, etc. My husband was willing to still buy the car and they agreed to allow us to take the car to our mechanic. We got home and did some more research and found out that the same car, with same VIN number, was on sale (online) for $12,995. When we submitted a request to be contacted they said that the price online was an error. Very dishonest people. The salesman went as far as to tell us he could put us on the phone with the woman who owned the car "right now" as we test rode the car to learn more about "this great car"... he never told us about the two car accidents either. More

I came into Freehold Hyundai seeking to purchase a 2011 Sonata. The initial quote was "high 500's/month". FIVE MINUTES LATER it was "high 300's/month". Apparently sales people there are TRAINED to assume t Sonata. The initial quote was "high 500's/month". FIVE MINUTES LATER it was "high 300's/month". Apparently sales people there are TRAINED to assume that their customers' credit rating is terrible and that the quotes should be lowered by the MINUTE! Well MY credit rating is an 840 so you can't assume that every sale at Freehold Hyundai should be GOUGED to a figure where the dealership will profit to the tune of $10,000 per car! I talked to the manager of Freehold Hyundai and she CONFIRMED that her salespeople must be trained to (a) assume a low credit from customers and (b)initiate negotiations with the potential customer at a ridiculously HIGH quote and go from there! Freehold Hyundai must be investigated for POOR training practices, POOR sales practices, and POOR management practices. This form of sales has been going on for YEARS and apparently they are seeking to GOUGE, not compete properly with other car dealerships! More

I was there to trade in my suv and the sales guy was at all nice it was like he didnt want to sell a car i asked him about 5000 deal and he said we rate your car atthe price of auction car which is way low all nice it was like he didnt want to sell a car i asked him about 5000 deal and he said we rate your car atthe price of auction car which is way low the the price of my car it was like they want to give u 50000 of the retail value but they will give u 10000 grand less of your car value then he said dont fell ashamed it happen with alot of people .they think i am ashamed aint it funny u go ti dealer to buy a car and they give u comments like this like u are a bagger and u are begging for the car abd they dont wanna tell u how much they wanna pay for your car when i tell him pls let me know how much u wanna give me for my car he said aint make no difference and laugh at us and said do u have 10 or 12 grands i was like so sad and then after our alot of request he just said ok i will give u 10000 grand i have a 2007 mazda fully loaded in mint condition with leather nevigation package heated seats and 22000 miles its like he is making fun of us. Iam thinking to go to the newspaper its a scam i bought cars from nissan and mercedez in freehold very nice dealerships but visiting freehold hyundai was the worst experience of my life. More