
Freehold Hyundai
Freehold, NJ
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This was the best car buying experience I have ever had! From the minute I walked into the showroom, EVERYONE was friendly and super helpful. There was never any pressure. Our salesperson, Jason, was fr From the minute I walked into the showroom, EVERYONE was friendly and super helpful. There was never any pressure. Our salesperson, Jason, was friendly, courteous, answered all our questions, and helped us complete an excellent purchase. Everything Jason told us was 100% accurate and there were no surprises or increased costs. Even after the sale, Jason gave us a lot of help with our new car and was always available to answer all our questions. Jason is as friendly after the sale as he was during the sale. Jason made buying this car a very pleasant experience and is the main reason we decided to buy our car at Freehold. Everyone else that was part of this purchase is also AMAZING! Mike in insurance got our new car added to our policy quickly, easily, with no problems, and made sure we had the proper documentation. We have bought several cars in the past and I was not looking forward to the meeting with the Finance Manager. But Ephraim is truly special. Ephraim is friendly, patient, and a real finance expert. Ephraim answered all our questions - sometimes several times - and made sure all the paperwork was 100% correct. There were no surprises. Ephraim saved us many hundreds of dollars and made the meeting very pleasant. Finally, before we drove away in our new car, Amani explained many of the car's new and advanced electronic features. Amani is very enthusiastic about the new systems and enjoys teaching new owners how to get the most out of their cars. We will soon need to replace another car, and I will definitely come to Freehold again. I can't say enough good things about Jason and the other people at Freehold. Thanks to everyone for making buying a car so enjoyable. PS. This is a very different car dealership. In addition to the very high quality people I mentioned above, as soon as you enter the showroom, someone approaches you and asks if you need help and directs you to the person or department you need. Everyone is polite, courteous, and friendly. When we started shopping for our new car, I never thought it would be so enjoyable. More
Dylan was my salesman and I can’t say enough great things about him and my overall experience. Great customer service and an amazing team from Dylan, to Kevin in Finance to Kyle and Sean in management. Woul about him and my overall experience. Great customer service and an amazing team from Dylan, to Kevin in Finance to Kyle and Sean in management. Would definitely recommend Dyland and the rest of the team. More
I was very happy with the customer service I received. .mu salesperson was Kayla Mauro and was just perfect..NOT pushy, just perfect for a Senior Citizen to deal with.. .mu salesperson was Kayla Mauro and was just perfect..NOT pushy, just perfect for a Senior Citizen to deal with.. More
Jason was knowledgeable and attentive. Followed up several days later to ensure satisfaction. Sought input on opinion of vehicle and elicited questions when picking up plates. Followed up several days later to ensure satisfaction. Sought input on opinion of vehicle and elicited questions when picking up plates. More
Fake positive reviews! !! Just look up their Yelp rating. Worst mistake ever coming here. First, I come and wait there for 8 HOURS….just to be told that they have to order t !! Just look up their Yelp rating. Worst mistake ever coming here. First, I come and wait there for 8 HOURS….just to be told that they have to order the part and I waited for no reason. It literally took them all day to tell me I have to come back. It’s over an hour round trip for me and I was waiting there ALL DAY. Then may finally get the part almost two weeks later and once AGAIN, I’m told it’ll be done same day but that it’ll take all day so to come back. So I get someone to drive with me (once again over an hour round trip) to drop off the car. Do they finish it that day like they said the would. No. But considering how slow they are, I graciously wait ANOTHER full day, only to be told that it’s STILL not ready. I have a 2 year old that I have to find someone to watch . These people don’t care about you at all and this dealership will be getting reported to corporate.m What a HORRIBLE first experience with Hyundai. I should’ve stuck with Kia, where they actually respect your time. Last time I’ll buy Hyundai again. More
I just purchased a 20205 Genesis GV80 at Freehold Hyundai and Genesis, It was a great experience. The staff is very warm, friendly and very helpful. This is the second car that I purchase there, I would defi and Genesis, It was a great experience. The staff is very warm, friendly and very helpful. This is the second car that I purchase there, I would definitely recommend this dealership. More
Overall really enjoyed the experience my husband and I had at Freehold Hyundai - sometimes you go to dealerships and you’re rushed around and not prioritized. However, from when we walked in we were liste had at Freehold Hyundai - sometimes you go to dealerships and you’re rushed around and not prioritized. However, from when we walked in we were listened to and our point of contact, Dylan, was so kind and helpful. We ended up buying a car from Freehold Hyundai and we couldn’t be happier! More
My experience was top notch which is saying a lot considering I typically don't look forward to car shopping. Jason was professional and didn't make me feel pressured in any way. His proactiveness considering I typically don't look forward to car shopping. Jason was professional and didn't make me feel pressured in any way. His proactiveness and eagerness to help truly showed. He diligently worked with the manager to get numbers that were doable for me. The rest of the staff that I interacted with were very friendly and helpful as well. Thanks again to Freehold Hyundai and I look forward to working with Jason and their dealership in the future. More