Freehold Mitsubishi

I’m extremely disappointed with my experience at this dealership. After purchasing my vehicle, there was a major issue with the title that was entirely the dealership’s responsibility. Because of their m dealership. After purchasing my vehicle, there was a major issue with the title that was entirely the dealership’s responsibility. Because of their mistake, I ended up having to pay extra fees that should never have been my burden. What’s worse is the complete lack of communication. I tried reaching out multiple times for clarification and support, but I was either ignored or given vague, unhelpful responses. No one took ownership of the issue, and I was left to deal with the consequences on my own. A simple acknowledgment or effort to make things right would have gone a long way, but unfortunately, that never happened. I would not recommend this dealership to anyone who values transparency, professionalism, or basic customer service. More

Do not buy a car from this dealership under any circumstances. They will sell you a defective car and take forever to get your title and registration, if you ever get one. Stay as far away as possi circumstances. They will sell you a defective car and take forever to get your title and registration, if you ever get one. Stay as far away as possible. If I’d read these reviews I would have saved myself a world of stress and hassle. More

I don't even know where to begin. Bottom line: breach of contract, deceptive advertising, mechanical issues, fraud, rude employees, won't answer telephone, won't reply to business or Bottom line: breach of contract, deceptive advertising, mechanical issues, fraud, rude employees, won't answer telephone, won't reply to business or personal calls/texts/emails, horrible customer service, deceptive employees, especially horrible experience for a single woman trying to purchase a used vehicle. Lies, deceptive, rude. If I could give 0 stars, I wouldn't hesitate! Please head my warning and put this disgusting dealership out of business! More

Stay away, bait switch place, will tell you car is available, when you come in, oh no just sold, but.... also if you call them, it might be easier to call the White House and actually get someone on t available, when you come in, oh no just sold, but.... also if you call them, it might be easier to call the White House and actually get someone on the phone, DO NOT BOTHER coming here, unless you want agitation and stress More

Don't buy a vehicle from Freehold Mitsubishi. They sold me a Honda CR-V in poor condition, and now they refuse to pay for the repairs, even though they've doubled the value of the vehicle. They'r They sold me a Honda CR-V in poor condition, and now they refuse to pay for the repairs, even though they've doubled the value of the vehicle. They're a scam, but the legal process is already underway, which I see many people scammed by this dealer. More

This is the worst dealership I have ever bought a car from and I have bought at least 30 cars over the years. I bought a 2020 Range Rover from them in December 2024. Car seemed fine when I test drove it, from and I have bought at least 30 cars over the years. I bought a 2020 Range Rover from them in December 2024. Car seemed fine when I test drove it, but by the time I got home to Maryland, 3 hours away and took it to my LandRover dealership for multiple alerts, it needed $3700 in repairs. Do not sign “purchased as is” at this place. Walk away if they insist. They promised to send me the second key to the car which they claimed was at their other dealership. They said they would send it when they mail me my Maryland plates and registration. Guess what? It’s been 4 months since I bought the car and it’s still not registered or titled in my name. I have had to file a complaint with Office of Consumer Protection | Division of Consumer Affairs NJ Office of the Attorney General. I’m hoping they can convince this unreliable dealership to get the car titled and registered. Maryland MVA confirmed for me that they did request a duplicate title last week. So that means they didn’t have the title to the car when they sold it to me 4 months ago. The duplicate title is in the previous owner’s name, so God only knows how long it will take this dealership to pay Maryland MVA the taxes and title fees I paid them to get the car titled to me. STAY AWAY FROM FREEHOLD MITSUBISHI! More

Horrible dealership! I purchased a car out of state. The entire management team that I had to deal with including the GM Belta survive on nothing but words. I can not get I purchased a car out of state. The entire management team that I had to deal with including the GM Belta survive on nothing but words. I can not get them to honor the warranties let alone have them give me my paperwork (which is illegal). They will not take nor respond to any calls or emails that have been sent. What do they have to hide? Would never recommend this place ever. More

I bought a car at Mitsubishi in Freehold. I can't get them to give me my registration nor title. My temporary registration has been expired for 1.5 months. I can't get anyone to respond to I can't get them to give me my registration nor title. My temporary registration has been expired for 1.5 months. I can't get anyone to respond to emails. The customer service person Phil O'Sullivan will not respond. Jennifer was texting me to help but she has either quit or blocked me. George S will not respond. Sebastion is useless or dishonest. This place is crapping on me. This place is either incompetent or scamming me. More

Mike and Isaiah did a great job getting me the car I wanted and I was in and out wanted and I was in and out More

Maserati of Monmouth is a scam dealership! ! Contacting the NJ Attorney General, the Monmouth County District Attorney, the NJ State Police and the Monmouth Sheriff’s Department to pursue crimi ! Contacting the NJ Attorney General, the Monmouth County District Attorney, the NJ State Police and the Monmouth Sheriff’s Department to pursue criminal and civil litigation. Also contacting Maserati to strongly encourage dissolving their franchise agreement. This place is not worthy of representing the brand. The most unprofessional and unethical customer service experience I ever had! They will take your money, keep the vehicle and ignore your efforts to communicate with them. Shameful and disgusting behavior! Avoid them like the plague unless you enjoy being lied to and stressed out! More