Freeland Chevrolet Superstore

My experience with Freeland Chevrolet (Ascent Auto) was one of the best I have had with purchasing a vehicle. There were a few times when I had issues they were always helpful and willing to work with me. one of the best I have had with purchasing a vehicle. There were a few times when I had issues they were always helpful and willing to work with me. Susan Rice was my contact person at Ascent and she is a very professional kind and compassionate to her clients and there needs. My overall experience was GREAT!!!!!!!!!!!!!!!!!!! I would definitely recommend Freeland Chevy (Ascent Auto) to all my friends and family. More

My experience wuth Freeland was great from dealing with my car salesman down to the finance team. One person in particular is Susan, she has gone above and beyond customer satisfaction. I would reccomend F my car salesman down to the finance team. One person in particular is Susan, she has gone above and beyond customer satisfaction. I would reccomend Freeland Chevrolet for a great car buying experience. More

I just love Susan! Susan is a very patient, thoughtful and honest. When I call in I ask for Susan, because I know that I will be greeted with smiles through the phone. Susan does not take things persona and honest. When I call in I ask for Susan, because I know that I will be greeted with smiles through the phone. Susan does not take things personal she allows customers to vent and always comes back with something positive and encouraging. I will recommend others and would get my next car at Freeland, a soley on the business ethics of Susan! More

I would strongly reccomend Freeland Chevrolet to anyone looking to buy a car! My experience was amazing. My car was recently totaled and I needed to find a new car. I went to a few dealerships before comin looking to buy a car! My experience was amazing. My car was recently totaled and I needed to find a new car. I went to a few dealerships before coming to Freeland and none compare with the atmosphere and customer service I experenced at Freeland. I walked in and spoke with Dean. He was very friendly and listened to what I wanted. He is new there but he was able to get me the information I needed. I knew the class of car I wanted, what I could put down and what I wanted to pay each month. I had my eye on the 2013 Chevy Sonic and immediately fell in love with the chevy sonic RS sitting on the showroom floor. That very day Sean Donaldson sat down with me to discuss financing and got me an AMAZING interest rate considering my situation. I was not ready to buy just yet but I came back the next day and test drove the vehicle. Lee walked me through all the features and the cool things I could do with my phone in the car. With the interest rate, extended warranty and the great experience I had I was ready to go for it! Sean and his team really took care of me and explained everything well, answered all my questions and I didn't feel pressured like at some dealerships. I signed all the papers and went through the process and everyone was so friendly. My car took longer than expected to get ready for me so they treated my to lunch they brought in for their employees. They really take care of you and treat you right at Freeland. I will be recommending them again. And I love my car!!!! More

From the moment we met Darrell we felt a kinship unlike any other salesman in the past. He was never pushy at any but rather took the time to listen to our 'wish list', answering our questions and addressi any other salesman in the past. He was never pushy at any but rather took the time to listen to our 'wish list', answering our questions and addressing any questions we posed to him. Not only did Darrell work extremely hard working with us but so did the financial staff we also deserve a 'nod of the head' for their effort and the quality of the work they too bring to their jobs. It is wonderful to have a dealership such as Freeland offers and we will certainly return for future auto needs and recommend them highly. They make car shopping a pleasure! Thanks to all of you. More

I brought a Chevy Impala and it runs great! Jim Bean is very knowledgeable of the cars and can get you in! Nick Rice is very sweet and nice and he sold me my car. Susan Rice handles the financing and she very knowledgeable of the cars and can get you in! Nick Rice is very sweet and nice and he sold me my car. Susan Rice handles the financing and she is very passionate about making the deal work for you! Susan cares about seeing you happy in the car that you need. Go see them and they will get you in a nice car! More

Salesperson Darrell was very helpful; financing employees Teresa and Susan were extremely polite and answered all questions. Called Susan numerous times during my finance period to ask payoff questions and Teresa and Susan were extremely polite and answered all questions. Called Susan numerous times during my finance period to ask payoff questions and she was always helpful. Have recommended this dealership to many people over our 3 year experience with them. Would definitely consider when buying our next vehicle. More

I did not know what I wanted to buy so I needed to test drive several different cars to find out what I liked. My saleman was so patient with me. He did not try to push me towards any particular vehicle. H drive several different cars to find out what I liked. My saleman was so patient with me. He did not try to push me towards any particular vehicle. He spent between 5 - 6 hours showing me what was available on the lot and sharing his thoughts about each vehicle we took for a test drive. The last car he showed me was in the garage getting cleaned up to put out on the lot. It was exactly the one I was looking. I had owned the same make of car in the past. I am very happt with my purchase. Thank you Carlos! More

Susan is very nice and great customer service skills and dealing with me as a customer was great always a smiling face.. She had knowlege about the my car and loan questions as needed...She help me with (Gr dealing with me as a customer was great always a smiling face.. She had knowlege about the my car and loan questions as needed...She help me with (Greg approval and his compassion as head Ascent Finance) with the car repair issues I had with my car; They had the service department fix my car with no charge and also provided me with transportation with a rental...Also I had a personal tradey and I was treated with empathy and compassion worked with me during that time period with my car note payment issues the entire time..I was not treated like a nameless customer with a car payment due...She appreicated my business and treated with dignity during this peroid...I would recommend anyone purchasing a car with this dealership..I am a customer for life..Even though my car is paid in full..When I decide to make a new purchase..Ascent Auto will be my fiance place of choice.. More

Well, how I can start, since the beginning when I just started looking for a online quote this dealership show so much professionalism, the employ who took care from our case was Mr John Brow whose answer started looking for a online quote this dealership show so much professionalism, the employ who took care from our case was Mr John Brow whose answer all our questions and set up a driving test for the car we were interesting on Once we got there for our appointment everyone in the dealer ship was very friendly and respectful with us, and John immediately take care of us with the greatest kindness I had never seen before in my life When I explain John what I was looking for, he helps and show us everything we need with so much efficiency and dedication The car we purchase was for 16th year older daughter and he makes us feel like he knew us from so long ago, in one point it was just talking with a friend and not with a simple car dealer man who was just trying to close one more sale for that day This quiet not sounds right to say, but it is something I have to pointed out, we are latinos, and we never feel uncomfortable with the way they trade us, it is more I will highly recommended to any of my community members to visit this dealership since they trade us with some much respect and never have the feel of not being take with kindness and respect Anyone there were so great people, they listen and help us so much, making our decision of buy there so easy to take, I can see why they are one of the best dealerships in our area As a parent something very important it is who people make feel our children, and John had done a wonderful job on that perspective, almost to make my girl confirm that John is now not just her favorite sales man in the world, it is also his friend, and I do appreciate that so much Thank you so much John and al the people in Freeland Superstore, if is anything else that we can do for all you we will more than happy to do it and show everyone out there that you are the best place to select in case you are looking for a new or use car Sincerely David More