Freeland Chevrolet Superstore- Service Center

great experience Came in for a battery and they got me in and out with no problem all thanks to mr. Ellis Roberts his experience with this company really showed in an Came in for a battery and they got me in and out with no problem all thanks to mr. Ellis Roberts his experience with this company really showed in an amazing way thank you so much More

great people! Ellis was an amazing employees. He was kind, friendly, informative man. He went into detail of what to do before I take my car back thru emissions. Ellis was an amazing employees. He was kind, friendly, informative man. He went into detail of what to do before I take my car back thru emissions. More

Ryne Silva I recently had my vehicle serviced at your dealership. One of your employees that assisted me: Ryne Silva was very efficient and friendly. I would l I recently had my vehicle serviced at your dealership. One of your employees that assisted me: Ryne Silva was very efficient and friendly. I would like to recommend this young man for any advancements or other job opportunities with your company. He provided top notch customer service. Job well done Ryne! Sincerely Mrs.Ford More

Excellent help. While in Nashville traffic we heard a loud squeak coming from our truck. We were on a vacation trip and knew this needed to be checked out before tra While in Nashville traffic we heard a loud squeak coming from our truck. We were on a vacation trip and knew this needed to be checked out before traveling any further. Searching on a phone for the nearest Chevrolet dealer, we found Freeland Chevrolet so we headed there. Spoke with Ellis Roberts and he got us in and checked over within a reasonable amount of time since we didn't have an appointment. There was a rock between the passenger front brake rotor and backing plate. We were very pleased that they were able to remove it and get us back on the road. Thank you for your kind and helpful service Ellis!! More

Excellent service. Ellis went above and beyond helping us. We had a Griswold trip from Sarasota, Fl to Brentwood, Tn. Called and talked to Ellis the minute we hit Nashvi Ellis went above and beyond helping us. We had a Griswold trip from Sarasota, Fl to Brentwood, Tn. Called and talked to Ellis the minute we hit Nashville. He had our car repaired and back on the road in no time at all. All done with smiles. Thank you. More

Here's lookin at you.......... Ken? I am at times unbearable, hard to tolerate, or please. After a horrible, wretched, vile experience with a different chevy dealer in Madison, TN. I fou I am at times unbearable, hard to tolerate, or please. After a horrible, wretched, vile experience with a different chevy dealer in Madison, TN. I found myself at Freeland with a concern over the oil consumption with our 2015 SS camaro. Ken put on velvet gloves, and dealt with me more openly, honestly, and genuinely than the other dealer with concern to the matter that brought me there. He is a true professional and knows the meaning of respect, non-bias decsions, and handling irate, dissapointed and bullish customer. He took the time that the other dealer could care less to take in explaining to me completly, honestly, and clearly the situation with our vehicle. I rarely regret decisions that I make, but admit that I regret not buying our car at Freeland. They are closer to us than the lesser dealer that will never see us darken their door again. With staff like Ken, and Jonathon in Service Freeland is the better and more deserving GM dealer for not only our business but your business also. This dealers staff will take the time to LISTEN ! Something nobody on the north side of town took the time to do. Thank you Ken! Thank you Jonathon! I believe the other gentleman and I use the word gentlemen with all three of these employees, but the other gentleman who was there to assist was Greg Nippert from Naples, FL as I recall. He didn't say much but he did what Ken and Jonathon did........ he listened. I am prematurly giving stars across the board something I am usually hesitant to do based solely on the belief that if something isn't right a man like Ken will be just as reasonable as he was today! Thank you again and again. More

great service never thought that we would be able to get a new vehicle. we bought our vehicle in august and today I went for my first oil change. it was great to pu never thought that we would be able to get a new vehicle. we bought our vehicle in august and today I went for my first oil change. it was great to pull into the service bay and be treated like a real person. Thank you Freeland. More

Cindy Dunning is amazing!!!!!!!!!!! I am taking time out to write this review about Miss Cindy because she absolutely deserves it. I was so upset about my check engine light coming on th I am taking time out to write this review about Miss Cindy because she absolutely deserves it. I was so upset about my check engine light coming on the first time in my brand new car. I went in poured my heart about how took my car to other establishments that read the same error. Not only did she listen to me,she educated me.She genuinely cared. You just don't find people out here like her. I appreciate the outstanding customer service that was given. Also, the new lady(Allstate) who assisted with my loaner car was awesome!!! I am very please with my experience overall. More

Great service I started smelling gas, on the inside of my Chevy Equinox. I Called, Jonathan Stainton-James who works for Ben Freeland Chevrolet in Antioch, TN. He I started smelling gas, on the inside of my Chevy Equinox. I Called, Jonathan Stainton-James who works for Ben Freeland Chevrolet in Antioch, TN. He said, "bring it in and we'll take care of you," They did just that. They gave me a car to drive, while they installed a new fuel pump, which was under special warranty...My visit was painless and my service was awesome. This is my second visit this year, on two different matters. On both visits to the dealership, I was treated like family. I want to give a special shout out of thanks, to Jonathan Stainton and to the service department. Sincerely, Marsha Marcum More

Very Professional and Thorough Service Was visiting my daughter in Nashville when I noticed an unusual noise in front of our Venture. We thought it might be a wheel bearing so we wanted to Was visiting my daughter in Nashville when I noticed an unusual noise in front of our Venture. We thought it might be a wheel bearing so we wanted to get it fixed before we returned to South Carolina in a couple of days. We took vehicle to Freeland Chevrolet late Saturday morning. I was greeted in a friendly and professional manner by Service Consultant Ellis Roberts. He was very helpful. The repairs were finished shortly after the service area closed. I am very pleased with Ellis Roberts' customer relations skills, knowledge, and professionalism. If I lived in the Nashville area, I would make Freeland my "go to" dealership for sales and service and Ellis Roberts' as my "go to" Service Consultant. All employees were very friendly The whole experience was very pleasant. Fred Heatley More