Freeman Toyota

Edwin Flores was respectful and very helpful ,I was looking for a car on a budget and he helped me find just the right match and never rushed me or pushed to get something I wasn’t comfortable getting looking for a car on a budget and he helped me find just the right match and never rushed me or pushed to get something I wasn’t comfortable getting . He was great help and explained everything through and answered any questions I had ,I walked away with a new car and I couldn’t have been any happier with the deal and the help from Edwin . More

Clean organized helpful and easy way to make a purchase and get your car serviced and get your car serviced More

Friendly with little pressure. The buying process was fast and stress free. Good buying experience. The buying process was fast and stress free. Good buying experience. More

Another positive review for the service team at Freeman. Quick appointment turnaround and friendly staff Quick appointment turnaround and friendly staff More

I recently had an appointment in the service department at Freeman Toyota. This was my first time there. My service rep was Darryl Cavitt. I was informed that my repairs would take 3 to 4 hours. After wait at Freeman Toyota. This was my first time there. My service rep was Darryl Cavitt. I was informed that my repairs would take 3 to 4 hours. After waiting in the customer lounge for 4 hours and expecting my vehicle to be ready so I could leave, I discovered that absolutely nothing had been done to my vehicle at all. An attempt was made to begin my repairs at that time (4 hours after my arrival), but I declined and took my vehicle elsewhere. So I do not recommend. The service manager, Dusty Jager, was very apologetic and concerned after he discovered what occurred. He was very understanding and tried to offer what he could to remedy the situation, but unfortunately the damage had already been done and I will not be returning. Since this was my first time there, a level of trust was never established and it is imperative to have that for a customer to have a desire to return. More

They go the extra mile in providing exceptional customer service. Special thanks to BJ and Dusty. service. Special thanks to BJ and Dusty. More

Wish there could be more service advisors in the world like Tim! He did an excellent job keeping me informed on the status of my vehicle the entire time it was in the shop and also was very proactive, he like Tim! He did an excellent job keeping me informed on the status of my vehicle the entire time it was in the shop and also was very proactive, he had my second key on order before we even spoke on the phone. Also really appreciate him listening to all my requests and doing everything within his authority to address my concerns. BIG thank you for not washing my vehicle as I had asked, you’d be surprised how many dealerships screw that up… I will definitely be coming back for future service on both my Toyotas. More

Great service and staff especially Kyndal were terrific! Would highly recommend to anyone needing service! Would highly recommend to anyone needing service! More

Ask for feedback, but when given, there is no follow up to the poor service. Why send me multiple emails when you don’t have any intention of addressing the issues? to the poor service. Why send me multiple emails when you don’t have any intention of addressing the issues? More

Everyone was great. No back and forth. Exactly what I asked for. 4th car from them. Will keep going back and recommending. No back and forth. Exactly what I asked for. 4th car from them. Will keep going back and recommending. More