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Freeman Toyota

Hurst, TX

4.7
6,333 Reviews
At Freeman Toyota, we want your next vehicle purchase to be smooth, enjoyable and most importantly, fast! We offer our Tire price match guarantee, as well as 24-hour Roadside assistance through our ToyotaCare No-Cost Maintenance Plan. Come by and check out all our specials today
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204 NE Loop 820

Hurst, TX

76053

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Showing 6,333 reviews

March 04, 2021

This dealership honored its commitment which was provided pre-pandemic. Great reliable service and a friendly staff. I was even provided a ride to a local restaurant while I waited. More

by Sergio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
De'vante Washingon
Apr 08, 2021 -

Freeman Toyota responded

Thank you for taking the time to share your delightful review on our website. I am thrilled to hear that we have exceeded your expectations! At Freeman Toyota, we care about our customers and endeavor our best efforts to make their visit enjoyable and uncomplicated. We very much appreciate your kind words I will certainly share your favorable comments to the team! Again, thank you for the gift of feedback. We look forward to welcoming you back to Freeman Toyota. Best Regards, Terri Grimes Customer Relations Manager

March 04, 2021

4.5 Service department was friendly and informative. Kept us up to date on the timing and repairs. Had to wait for parts, otherwise would have given a 5. We will be back. More

by DLAMBERT12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
De'vante Washingon
Apr 08, 2021 -

Freeman Toyota responded

Thank you for the very kind words you mentioned concerning the fine service you received from our service team. We do have an excellent team here and it is very reassuring to know that we have met your expectations on the service provided to you. Again, thanks for your great review and we look forward to welcoming you back to Freeman Toyota. Best Regards, Terri Grimes Customer Relations Manager

March 04, 2021

Service was performed on time and as scheduled. My vehicle war returned to me freshly washed and looking great. I look forward to future visits for service and the purchase of my next Toyota vehicle. More

by Joebregar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sydney Crosby
Apr 08, 2021 -

Freeman Toyota responded

Thank you for taking the time to review our Dealership. I am delighted to hear that your overall experience was a pleasant one and that you were happy with our service. We are very appreciative of your kind comments and I will certainly pass on your positive feedback to our team.. Again, thank you for the feedback and we look forward to welcoming you back to Freeman Toyota, hopefully soon. Best Regards, Terri Grimes Customer Relations Manager

March 04, 2021

Fast and clear services provided. They got me right in on time and I had a small wait time. I would recommend Freeman to anyone.. More

by DENHAMTHEO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can't remember her name
Apr 08, 2021 -

Freeman Toyota responded

I am glad to hear that you enjoyed your Service experience at our dealership. Thank you for your delightful comments! It is very pleasing to know that you enjoyed our store and the friendly and helpful service of our associates. I will make sure to pass on your kind words to the team. We look forward to welcoming you back and thank you once again for sharing your positive experience online. Best Regards, Terri Grimes Customer Relations Manager

March 04, 2021

Great customer service and quick. Clean place and nice place to sit and wait 👍🏽 Easy drive in to turn the car in and a great clean place More

by BRONLEYBUNCH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mo Sayed
Apr 13, 2021 -

Freeman Toyota responded

Thank you BRONLEYBUNCH for your five-star review. I am so pleased to hear that your experience at our dealership has been an exceptional one, if there is anything else we can ever do for you please feel free to call or come by anytime. Your continued business and support is part of the reason why during these tough times we are still able to continue to be open and provide our customers with much needed customer service and help. Welcome to the Freeman Toyota family! Best Regards, Terri Grimes Customer Relations Manager

March 04, 2021

Very friendly and professional, helpful, quick but precise. They kept me informed and explained what they did, what to keep my eyes on and what to prepare for on my next visit. More

by racytay1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure who helped me
Apr 13, 2021 -

Freeman Toyota responded

Thank you for the kind review. I am so happy to hear that Service was able to answer all of your questions and help with your Service! If there is anything you need please call or come by as we pride ourselves on providing excellent customer service to the members of our Freeman Toyota Family! Best Regards, Terri Grimes Customer Relations Manager

March 04, 2021

thank you for being there and for an exceptional service, it is always a pleasure to visit your Service Center whether I made prior appointment or not, still Sydney would accommodate me when ever I am there More

by RDAUD58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sydney Crosby
March 04, 2021

Worked with me on trying to resolve the unknown / unexplainable computer issues that I was having with my 2020 Camry after the below freezing weather of 2021. More

by SHARON Greenaway
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Wilsie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edwin Flores, Santos Flores
March 04, 2021

Thank you Malorie for your professional help in servicing my vehicles. But most important thanks for being friendly. Your always looking out for me in getting the best price and job done right the first time More

by gdcaguilar4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Malorie Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2021 -

Freeman Toyota responded

I am very thrilled to read your wonderful feedback! Thank you for sharing your favorable comments online. It is always reassuring when we hear positive comments from our customers and learn that we have met their expectations. I am delighted that you enjoyed your interaction with the Service Team and will certainly share your kind words to them. We look forward to welcoming you back to Freeman Toyota, hopefully in the not-so-distant future. Best Regards, Terri Grimes Customer Relations Manager

March 04, 2021

Our family has bought or leased many vehicles from Freeman over the last 10 years. We keep coming back because of how we are treated from point of sale through the year to year service provided. More

by JOHN.CERAMI
Customer Service
Recommend Dealer
Yes
Employees Worked With
Malorie Williams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2021 -

Freeman Toyota responded

Thank you for your positive feedback! I am delighted to hear that you always enjoy your visits at our dealership and our friendly service. I appreciate your favorable comments, and I am privileged to be working with such a great team. We value the relationships we have developed with our customers and the repeat and referral business which we depend on. We look forward to welcoming you back to Freeman Toyota. Best Regards, Terri Grimes Customer Relations Manager

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