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Freeman Toyota

Hurst, TX

Overview
Employees
Reviews
Vehicles
4.7
8,277 Reviews
At Freeman Toyota, we want your next vehicle purchase to be smooth, enjoyable and most importantly, fast! We offer our Tire price match guarantee, as well as 24-hour Roadside assistance through our ToyotaCare No-Cost Maintenance Plan. Come by and check out all our specials today
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204 NE Loop 820

Hurst, TX

76053

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Showing 8,277 reviews

February 27, 2021

Maverick and Steve are the epitome of professionalism. They listen and address every concern I have had. I bought you truck new from Maverick and Steve has taken care of all service needs. Would recom More

by donjackson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard "Maverick" Linck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 23, 2021 -

Freeman Toyota responded

Thank you donjackson for your five-star review. I am so pleased to hear that your experience at our dealership has been an exceptional one, if there is anything else we can ever do for you please feel free to call or come by anytime. Your continued business and support is part of the reason why during these tough times we are still able to continue to be open and provide our customers with much needed customer service and help. Welcome to the Freeman Toyota family! Best Regards, Terri Grimes Customer Relations Manager

February 27, 2021

Richard is a Super Star! Appreciated all his help in the purchase of our Tundra. Very helpful. We did the purchase remotely and he handled all the details. More

by Leroy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard "Maverick" Linck
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2021 -

Freeman Toyota responded

Thank you for taking the time to share your delightful review on our website. I am thrilled to hear that we have exceeded your expectations! At Freeman Toyota, we care about our customers and endeavor our best efforts to make their visit enjoyable and uncomplicated. We very much appreciate your kind words, particularly of Maverick who provided excellent service to assist you with your Tundra purchase. I will certainly share your favorable comments to the team! Again, thank you for the gift of feedback. We look forward to welcoming you back to Freeman Toyota. Best Regards, Terri Grimes Customer Relations Manager

February 27, 2021

It is always a pleasure shopping for a new vehicle when it involves working with Richard "Maverick" Linck, I will drive from Houston to Dallas each and every time. Great service. More

by mrmike0303
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard "Maverick" Linck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 24, 2021 -

Freeman Toyota responded

Thank you for the very kind words you mentioned concerning the fine service you received from our service team and especially Maverick. We do have an excellent team here and it is very reassuring to know that we have met your expectations on the service provided to you. Again, thanks for your great review and we look forward to welcoming you back to Freeman Toyota. Best Regards, Terri Grimes Customer Relations Manager

February 27, 2021

Amazing service. Everyone was super friendly and made the process really easy. I would definitely recommend them to everyone and anyone who needs a vehicle. More

by taylor.johnson1227
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Padillla
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2021 -

Freeman Toyota responded

Thank you for the kind review. If there is anything you need please call or come by as we pride ourselves on providing excellent customer service to the members of our Freeman Toyota Family! Best Regards, Terri Grimes Customer Relations Manager

February 26, 2021

Harry is always professional & caring! His goal is to fit our family’s needs in the best way possible & not just focus on meeting a sales quota. I will continue to refer friends & family to Harry and Freema More

by lcockerell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 23, 2021 -

Freeman Toyota responded

Thank you for your positive feedback! I am delighted to hear that you always enjoy your visits at our dealership and our friendly service. I appreciate your favorable comments on our associates Harry Cummings, and I am privileged to be working with such a great team. We value the relationships we have developed with our customers and the repeat and referral business which we depend on. We look forward to welcoming you back to Freeman Toyota. Best Regards, Terri Grimes Customer Relations Manager

February 26, 2021

I am very happy with the service I received at Freeman Toyota. Mr. Cummings, was very attentive and went out of his way to make sure that I got what I wanted at the price I wanted. More

by breynard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 23, 2021 -

Freeman Toyota responded

Thank you for the very kind words you mentioned concerning the fine service you received from our service team and especially Harry. We do have an excellent team here and it is very reassuring to know that we have met your expectations on the service provided to you. Again, thanks for your great review and we look forward to welcoming you back to Freeman Toyota. Best Regards, Terri Grimes Customer Relations Manager

February 26, 2021

Excellent Service! Mr. Harry Cummings was very detailed and went the extra mile for us in making us feel confortable with our decision. We’ll definitely recommend him. More

by lsccarrion
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 23, 2021 -

Freeman Toyota responded

Thank you for taking the time to review our Dealership. I am delighted to hear that your overall experience was a pleasant one and that you were happy with our service. We are very appreciative of your kind comments and I will certainly pass on your positive feedback to our team. Again, thank you for the feedback and we look forward to welcoming you back to Freeman Toyota, hopefully soon. Best Regards, Terri Grimes Customer Relations Manager

February 26, 2021

All the time when my wife and I .need to do something in the car or the truck we bring there and everyone are very friendly and professional. Thanks More

by ARAYACRISTIAN77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elizabeth Soward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley Shortnacy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Santos Flores
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Mar 23, 2021 -

Freeman Toyota responded

Thank you ARAYACRISTIAN77 for this beautiful review, I am so happy to hear that you had a pleasurable experience! We want to thank you for your patronage and support and if there is anything you need please call or come by as we pride ourselves on providing excellent customer service to the members of our Freeman Toyota Family! Best Regards, Terri Grimes Customer Relations Manager

February 26, 2021

I would rather go to a dentist than a car dealership... But Freeman and Kevin made it an enjoyable experience.. I am very pleased.. thx More

by Mark
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Feagins
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Mar 23, 2021 -

Freeman Toyota responded

Thank you Mark for your review. I am so pleased to hear that your experience at our dealership has been an exceptional one, if there is anything else we can ever do for you please feel free to call anytime. Your continued business and support is part of the reason why during these tough times we are still able to continue to be open and provide our customers with much needed customer service and help. Welcome to the Freeman Toyota family! Best Regards, Terri Grimes Customer Relations Manager

February 26, 2021

Freeman Toyota treats you like family. Whatever the staff can do to make your experience great, they will do. No matter if it is to get a new car, service your car, or get something in the parts dept, More

by Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Minkley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Nabors
5.0
This rating includes all reviews, with more weight given to recent reviews.
BJ Stankovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Malorie Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas White, Denise Howeth, Ken Laird, Mo Sayed
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Mar 23, 2021 -

Freeman Toyota responded

I am very thrilled to read your wonderful feedback! Thank you for sharing your favorable comments online. It is always reassuring when we hear positive comments from our customers and learn that we have met their expectations. I am delighted that you enjoyed your interaction with the Sales Team, Service Team and Parts Team and will certainly share your kind words to them. We look forward to welcoming you back to Freeman Toyota, hopefully in the not-so-distant future. Best Regards, Terri Grimes Customer Relations Manager

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