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Freeman Toyota

Hurst, TX

4.7
8,403 Reviews
At Freeman Toyota, we want your next vehicle purchase to be smooth, enjoyable and most importantly, fast! We offer our Tire price match guarantee, as well as 24-hour Roadside assistance through our ToyotaCare No-Cost Maintenance Plan. Come by and check out all our specials today
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204 NE Loop 820

Hurst, TX

76053

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Showing 8,403 reviews

February 19, 2021

I went for an oil change with Haley and she made the process super easy. She super friendly. 10/10 recommend Haley as your advisor!! More

by RKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haley Shortnacy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2021 -

Freeman Toyota responded

Thank you for the very kind words you mentioned concerning the fine service you received from our service team and especially Haley. We do have an excellent team here and it is very reassuring to know that we have met your expectations on the service provided to you. Again, thanks for your great review and we look forward to welcoming you back to Freeman Toyota. Yours sincerely, Mark Fusselman Manager

Feb 23, 2021 -

Freeman Toyota responded

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February 19, 2021

Ed Wallace, despite what he says, does not always know his dealers well. I bought at Freeman because of Ed Wallace. We'll see. I was disconcerted and apprehensive about inconsistencies in pricing and More

by LINDAARGUMANIZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 22, 2021 -

Freeman Toyota responded

Thank you for taking the time to review our Dealership. I am delighted to hear that your overall experience was a pleasant one and that you were happy with our team. On the other hand, I am sorry to hear of your minor disappointment with the pricing. We are committed to maintaining the high level of communication and service and please be assured I will pass your comments on to our Service Manager for an immediate follow up. Again, thank you for the feedback and we look forward to welcoming you back to Freeman Toyota, hopefully soon. Yours sincerely, Mark Fusselman Manager

February 19, 2021

Buen servicio al cliente excelente técnicos y resuelven todas las dudas con respecto a tu vehículo, espero sigan prestando ese excelente servicio a los clientes More

by nery segura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Santos Flores
Feb 19, 2021 -

Freeman Toyota responded

¡Estoy encantado de saber que ha disfrutado de su visita de servicio! Gracias por compartir su reseña favorable de nuestro Departamento de Servicio y Santos Flores. Tuyo sinceramente, Mark Fusselman Gerente

Mar 01, 2023 -

nery segura responded

Gracias por el excelente servicio

February 19, 2021

Always a pleasant experience at Freeman, and Sydney Crosby as my service advisor, is personable, knowledgeable, and efficient. She is a definitely an asset for Freeman! More

by sharonasue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Crosby
Feb 19, 2021 -

Freeman Toyota responded

I am delighted to learn that you have enjoyed your Service visit! Thank you for sharing your favorable review of our Service Department and Sydney Crosby. Thank you also for your kind words concerning our service and staff which I will surely pass on to our Service Manager & his team. We look forward to welcoming you back to Freeman Toyota, hopefully soon. Best Regards, Terri Grimes Customer Relations Manager

February 19, 2021

Everyone was awesome. Had a wonderful time. The whole process was hassle free. The offices were clean and welcoming. The employees were all knowledgeable and I love my car More

by Toyin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Padillla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Nabors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Gentry
5.0
This rating includes all reviews, with more weight given to recent reviews.
BJ Stankovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hamza "Z", Nate Gamill, Adam Ramsey, Mo Sayed
Feb 19, 2021 -

Freeman Toyota responded

I am glad to hear that you enjoyed your purchase experience at our dealership. Thank you for your delightful comments! It is very pleasing to know that you enjoyed our store and the friendly and helpful service of our associates. I will make sure to pass on your kind words to he and the team. I am equally pleased that you are enjoying your car. We look forward to welcoming you back and thank you once again for sharing your positive experience online. Yours sincerely, Mark Fusselman Manager

February 18, 2021

Fast, friendly service. They know my vehicle, and I appreciate the attention given when I come in for service. Steve Curry is always willing to listen and help. More

by C Poole
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2021

Great customer service and they were on schedule. Lobby was clean and they were in COVID. Loved that they washed my car. Thank you Toyota! More

by TEXASJAMESGANG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2021 -

Freeman Toyota responded

I am very thrilled to read your wonderful feedback! Thank you for sharing your favorable comments online. It is always reassuring when we hear positive comments from our customers and learn that we have met their expectations. I am delighted that you enjoyed your interaction with the Sales Team and will certainly share your kind words to them. We look forward to welcoming you back to Freeman Toyota, hopefully in the not so distant future. Yours sincerely, Mark Fusselman Manager

February 18, 2021

Davin Williams is a good salesman (in my opinion). I have worked with him on several vehicles I have purchased from Toyota in the past. He always seems to be fair and he tries to work with what he has been g More

by AJ2578
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Davin Williams
February 18, 2021

I am very pleased with their services, I dropped my truck off for service and they had courtesy drop off and pick up , that was very convenient because I did not a have More

by LOPHOTHAVY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Farrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2021

FEEMAN IS THE ONLY PLACE IEVER GO TO GET MY CARS FEEMAN IS THE ONLY PLACE I EVER GO TO GET MY CARS SERVICED! FOR THE LAST 12 YEARS THEY HAVE KEPT MY CARS IN TOP RUNNING CONDITION! SANTOS IS VERY D More

by pittman14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Santos Flores
Feb 18, 2021 -

Freeman Toyota responded

Thank you for the very kind words you mentioned concerning the fine service you received from our service team and especially Santos. We do have an excellent team here and it is very reassuring to know that we have met your expectations on the service provided to you. Again, thanks for your great review and we look forward to welcoming you back to Freeman Toyota. Yours sincerely, Mark Fusselman Manager

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