Freeman Toyota - Service Center

Tim made the process super easy, and my car was done well before the promised time. before the promised time. More

2023 Toyota Rav4 purchased new from Freeman Toyota in Hurst TX. Vehicle with 1,803 actual miles and 27 months of a 36 months warranty failed to reimburse for a dead battery that failed still under full w Hurst TX. Vehicle with 1,803 actual miles and 27 months of a 36 months warranty failed to reimburse for a dead battery that failed still under full warranty. Failed to honor, live up to the promised warranty as expected . Is the reason always skeptical of warranty promises. Not to be trusted, not credible as is is the case here 100 per cent. So I had to incur expense of dead unreliable battery replacement while clearly still under promised warranty and a towing fee for this problematic, unreliable Toyota Rav4 purchased new from Freeman Toyota in March 2023. Will have 2nd thoughts about another Toyota purchase in the future. Concerned my purchase is a Lemon. Michael. R. North. Ft. Worth Texas. More

Trey provided excellent service! We will be back to Freeman every time! Nothing negative to say~ We will be back to Freeman every time! Nothing negative to say~ More

They were punctual, friendly and knowledgeable. I enjoyed working with them. Trey worked with me on the price I enjoyed working with them. Trey worked with me on the price More

Excellent service by Steve Curry and Technician… She was very knowledgeable and did good job. I believe she is much better than male service technicians…. very knowledgeable and did good job. I believe she is much better than male service technicians…. More

Adam was knowledgeable and friendly. He answered all our questions and gave us information about the trucks without being pushy. Seamless buying process with clear and fair pricing. 10/1 He answered all our questions and gave us information about the trucks without being pushy. Seamless buying process with clear and fair pricing. 10/10 recommend! More

Muy amable en respecto al abla en español y su trabajo q ase muy bueno en la atencion al cliente ase muy bueno en la atencion al cliente More

Quick service and fast return to the customer when the service is done .i am happy with that . service is done .i am happy with that . More

I bought 4 tires on April 25, 2025. Ashley Morales gave a price for all 4 tires and said that was the total price for the tires. After agreeing to the price and getting the tires, I was Ashley Morales gave a price for all 4 tires and said that was the total price for the tires. After agreeing to the price and getting the tires, I was at checkout for $1,036.62 which was about $200 more than I was expecting. I understand an alignment has to be completed after getting new tires, but I wish it would have been explained in better detail when we were discussing pricing. I always appreciate upfront conversations and don’t like surprises when the bill arrives. When I inquired about the final price, Ashley explained about the alignment which wasn’t explained prior to purchasing. That is what threw me off and made me feel uncomfortable with my relationship with this dealership. I performed a careful research with Discount Tires and other tire companies. Their pricing for everything in total was much cheaper than the total I paid for Toyota for the same exact brand/type of tires. I had chosen Toyota thinking it was better value/service/pricing but later received a bill much higher than I was expecting. I still appreciate the time to work with me but ask that advisors are more upfront with their services and pricing they offer just to be more transparent and show that they care about their customers and their money more than just making a sale on services. More

Dien Luong helped me with my vehicle purchase. He was very nice, knowledgeable, and worked fast and efficiently. The finance department did not pressure me and was not aggressive during the transa He was very nice, knowledgeable, and worked fast and efficiently. The finance department did not pressure me and was not aggressive during the transaction. Bailey Berta helped me in the service department. He was very communicative, respectful, and honest with his expert recommendations. Thank you everyone at Freeman Toyota. More