Back

Freeman Toyota - Service Center

Hurst, TX

4.6
5,571 Reviews

5,571 Reviews of Freeman Toyota - Service Center

Sort by
July 05, 2023

Kyndall was a great service advisor - knowledgeable, friendly, great communication during the visit. The staff is great to work with and performs service correctly. More

by JeremyandMickey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyndal Stedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 04, 2023

They took care of everything as promised. Had on problem with a service representative, but the manager made everything right. More

by JAMESKINCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Xiong
5.0
This rating includes all reviews, with more weight given to recent reviews.
BJ Stankovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 03, 2023

I have been going to Freeman for many years for all of our cars. Tom C. leads a great team. Time is normally the service rep I work with and have yet to have a poor experience. Upfront and clear about More

by Joe Z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Farrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 03, 2023

Super convenient and great customer service. Overall great experience and appreciate being treated as a valued customer. More

by CHRIS2373
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Farrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 03, 2023

After completing an oil change the technician did not tighten the bolts on an access panel below the engine. I found the panel hanging by one bolt two days after my 4Runner was serviced. Not happy More

by RandyB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Malorie Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 03, 2023

Just had to purchase a car on short notice and was referred to Freeman and specifically Mark Smith by a trusted friend. He and Mike Daniels worked with me and got me into the perfect car for my needs More

by EMILY.ELSESSER
Recommend Dealer
Yes
Employees Worked With
Brandon Nabors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 03, 2023

The staff offered efficient service and was extremely helpful and kind. Scheduling the appointment was a breeze. More

by EMILEE.M.WALDROP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyndal Stedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 03, 2023

Excellent service by sales person, good communication, explained in details with process of paperwork. Thanks More

by BANDEALI
Recommend Dealer
Yes
Employees Worked With
Muhammad Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 03, 2023

Pete was my Service writer, he kept me informed regularly. Excellent overall. They were done within the time they told me it would take. More

by Je_0309
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter
July 03, 2023

The estimate of my diagnostic on the car was exagérate blown out of price I was really disappointed as I have been a loyal customer More

by MARYBEDOLLA815
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Charlene Gee
...
296
...