Freeman Toyota - Service Center

The Auto Live process is pretty cool. More importantly, the work was done correctly the first time! More importantly, the work was done correctly the first time! More

Was gave 2 keys to my car I purchased. When we arrived home we realized one of them was NOT for the car I purchased. Tried to get you to send me another key fob that would open and start t When we arrived home we realized one of them was NOT for the car I purchased. Tried to get you to send me another key fob that would open and start the car as normal. You all sent some guy to my house who made me a spare key to unlock the car only! I'm sure you all would call that great service but it's not! More

Fantastic as always. Theres a reason why we’ve only purchased at Freeman since 2012 Theres a reason why we’ve only purchased at Freeman since 2012 More

Trey was very Helpful and showed great communication throughout the service process. I will make sure to work with him for all of my freeman service needs. throughout the service process. I will make sure to work with him for all of my freeman service needs. More

I've had my highlander serviced at this dealership since I purchased in 2019. I'm currently at 80k miles. I've done ALL dealer recommended maintenance as well. However, on my recent visit, I had my serpe I purchased in 2019. I'm currently at 80k miles. I've done ALL dealer recommended maintenance as well. However, on my recent visit, I had my serpentine belt replaced which was last item on my recommendation prior to this 80k service. I was very proud of myself until I received an email from Freeman stating I need a service done on my vehicle. I was confused so I responded to text only to find out that DURING THE REPLACEMENT OF MY SERPENTINE BELT, my technician found evidence that my timing cover is leaking oil and it will cost me $5,745.31 (yes it was on my receipt that I did NOT look at because I thought ALL was good with servicing my vehicle until 85k. BUT nor was it discussed with me prior to my leaving the service dept. Trae was busy with other customers, not sure of guy who checked me out, but something recommended in this amount, I fell SOMEONE should've discuss this with me on the spot ) ........so you mean to tell me that ALLLLLLLLLLL of the other times my car was serviced, NO ONE SAW THIS ???? Especially prior to end of 60k manufacture warranty that would have covered this ....I call this Bull . . . . . I have lost all confidence in having my car serviced at this dealership. More

Great service; Quick in and out. Happy with the comfortable environment. Too many reviews, though. Happy with the comfortable environment. Too many reviews, though. More

The service advisor Matt was ok, however I took the vehicle in for my 20k maintained service, my window shield fluid was NOT filled, how do you miss this, very disappointed with the service. vehicle in for my 20k maintained service, my window shield fluid was NOT filled, how do you miss this, very disappointed with the service. More

Working with Kenneth by email and then in person was a pleasant experience in buying our new RAV4 hybrid pleasant experience in buying our new RAV4 hybrid More

Freeman Toyota was very easy to work with. We contacted them and told them what we needed and they had everything under control when we got there. All the paperwork was done. All we had to do We contacted them and told them what we needed and they had everything under control when we got there. All the paperwork was done. All we had to do was sign. They are extremely friendly and will always go above and beyond. Jacob Walker was our salesman and he did an outstanding job and I highly recommend him. More

Done the vehicle service for an airbag recall. On the way back it started making heavy noise and I am not able to drive it now. I have to take it to some repair shop to identify what is the issue. On the way back it started making heavy noise and I am not able to drive it now. I have to take it to some repair shop to identify what is the issue. I am not sure how much it's going to cost me. Also after the service it's not even checked whether the tire is having enough air pressure. More