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Freeway Ford
Bloomington, MN
951 Reviews
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September 03, 2019
Nolan was professional and extremely helpful. He spent extra time sitting with me in my new vehicle to help me sync my phone and taught me about all the op was professional and extremely helpful. He spent extra time sitting with me in my new vehicle to help me sync my phone and taught me about all the options. I was a very pleasant experience! More
by Tracy Grabowski
Employees Worked With
Nolan Monke
Helpful September 03, 2019
Above and beyond. Never owned a Ford. Nolan was knowledgeable and took the time to educate me on why I should buy a Ford. A great experience overall. Never owned a Ford. Nolan was knowledgeable and took the time to educate me on why I should buy a Ford. A great experience overall. More
by new2ford
Employees Worked With
Nolan Monke
September 02, 2019
Sales team and finance were awesome Good experience overall liked the sales team, they did great work , process was quick and they covered pretty much everything thing thank you will vis Good experience overall liked the sales team, they did great work , process was quick and they covered pretty much everything thing thank you will visit again More
by HAMDI_LABIR
Verified CustomerEmployees Worked With
Glen Saunders, Walter Odell, Paul Kunz
September 02, 2019
Quick Lane service Got the managers special, oil change, tire rotation, new wipers. I got a discount coupon in the mail and with that find it to be a very good deal. D Got the managers special, oil change, tire rotation, new wipers. I got a discount coupon in the mail and with that find it to be a very good deal. Down side was the wait time was not quick. Took Two hours. More
by KAPHINGS
Employees Worked With
Quick Lane
September 02, 2019
Incomplete My vehicle was given to me with the check engine light on and hoses and misc. parts not connected. They took the vehicle back and fixed the things tha My vehicle was given to me with the check engine light on and hoses and misc. parts not connected. They took the vehicle back and fixed the things that were disconnected and reset the light. More
by j43fitz
Employees Worked With
Tyler Sundberg
September 01, 2019
2020 Explorer ST Tim found me the Explorer I was looking for with all the accessories and options I was looking for and delivered in a matter or three days. Tim found me the Explorer I was looking for with all the accessories and options I was looking for and delivered in a matter or three days. More
by chansen975
Employees Worked With
Tim Ross
August 30, 2019
Quick, but caring service My car was giving an error message so I called to bring it in. The scheduler tried her best to get me in as soon as possible. The day I brought it in My car was giving an error message so I called to bring it in. The scheduler tried her best to get me in as soon as possible. The day I brought it in to Freeway Ford, they got me checked in. They offered to take me to get food and when I turned them down, someone escorted me to the waiting area. The new waiting area is beautiful, clean and comfortable. Employees checked on me multiple times to make sure I didn't need anything as I waited. It was less then an hour before Dean came to tell me what was wrong with my car. Thankfully they diagnosed and fixed it all very quickly! They just charged me the diagnostic fee and even washed the car for me. I've been a customer of theirs for years and was reminded of why on this visit. Thanks so much for taking good car of me and my car! More
by SHARONH
Employees Worked With
Dean Gustafson
August 30, 2019
Great Experience Everyone was very nice! They got my car in to get fixed within the next business day and provided a rental car so I could still get to my other commit Everyone was very nice! They got my car in to get fixed within the next business day and provided a rental car so I could still get to my other commitments. I would recommend! More
by AEROTH7
Employees Worked With
Tyler Sundberg
August 30, 2019
3 stars only because in the end it got fixed When I bought the truck I was told it at sync 3 with Apple car play. When I got home and plugged in a usb cable I found I did not. I called my salesma When I bought the truck I was told it at sync 3 with Apple car play. When I got home and plugged in a usb cable I found I did not. I called my salesman and he said stop in and they will fix it. I arrived at the service center and they laughed at me and said they didn’t have an appointment available for two weeks. My salesman should have told me to make an appointment before I drove there. When I arrived at my appointment two weeks later they did not have the media stack on the things to fix on my truck. So again I went to talk to my salesman. He then brought over a manager to tell me they don’t fix things if they were not in writing when I purchased the truck. Even though I had a been told by my salesman it had it. And have texts messaging also saying it had it. In the end he’s said they would fix it this one time. More
by mattnohava
Employees Worked With
Tim Ross, Tyler Sundberg
August 29, 2019
Top Notch Stopped at Quicklane for routine service. Parts were in for a recall, so decided to have that done as well. Truck was not completed as promised. Se Stopped at Quicklane for routine service. Parts were in for a recall, so decided to have that done as well. Truck was not completed as promised. Service manager comped the oil change because of delay. Freeway obviously valued me as a customer. More
by K0QC
Employees Worked With
Loretta and Rick, Bryan Stumpf
