Freeway Ford

Consistently great customer service As a long time customer I am telling you the service is most often great. Have purchased 3 vehicles from the dealership and will probably be purchasi As a long time customer I am telling you the service is most often great. Have purchased 3 vehicles from the dealership and will probably be purchasing another soon. More

Service I highly recommend Walter in Service, after bringing my Flex here for three years a service writer you can trust. did exactly what said he would servi I highly recommend Walter in Service, after bringing my Flex here for three years a service writer you can trust. did exactly what said he would service and time. Had problems here in 1980's with my Turbo Coupe , and my Fathers LTD. Seems Freeway Fords current staff is better in Quick Lane Service then last three years. More

New battery. Brakes and rotors. Front sway links. Freeway Ford has done all my work for my Escape. I feel that they help me keep my vehicle safe and in top running condition. Freeway Ford has done all my work for my Escape. I feel that they help me keep my vehicle safe and in top running condition. More

Excellent Service They were prompt with the repairs and I was satisfied with the experience. They were very accommodating when the repair was going to take a little lon They were prompt with the repairs and I was satisfied with the experience. They were very accommodating when the repair was going to take a little longer than expected. I will go there again in the future. More

Routine Maintenance visit Very good experience with the team and the facility. Proficient employees (which wasn't always the case there) make it feel better. Easy and fast in Very good experience with the team and the facility. Proficient employees (which wasn't always the case there) make it feel better. Easy and fast in and out. More

F-350 Service Good service overall, few items that could be improved. First made appointment in December 10, couldn’t get me in till Dec 28 then had to push till Ja Good service overall, few items that could be improved. First made appointment in December 10, couldn’t get me in till Dec 28 then had to push till January 8 due to personnel issues. once truck was onsite Jan 8th it took two days to even get truck inside to look at.... maybe tighten up scheduling process a month to get in for service and then two days of truck just sitting seems inefficient. once problem found Ryan called gave me the info needed new water pump and two weeks to get one which was not the case. Water pump came in sooner truck was done sooner which is great but not communicated very well. Overall happy with Ryan service rep and truck getting fixed. More

Great Tim Ross earned our business with a number of other options on the table. No hard sell; just good information and a good read on what kind of custome Tim Ross earned our business with a number of other options on the table. No hard sell; just good information and a good read on what kind of customers we were. More

New Clutch for Ford Focus There were two warranty/recall items for this visit: a fuel tank issue (recall) and a transmission issue (warranty). It took several days to get the There were two warranty/recall items for this visit: a fuel tank issue (recall) and a transmission issue (warranty). It took several days to get the parts and do the repairs (the transmission work took a lot of hours), but I was happy with the work. Ryan did a great job of keeping me informed of progress. I am happy with the results. More

Recall work Very fast service with easy scheduling. Work was completed ahead of the original estimate. Very clean waiting area and friendly staff. I would use the Very fast service with easy scheduling. Work was completed ahead of the original estimate. Very clean waiting area and friendly staff. I would use them again. More

Awesome! First awesome thing was they found me a new focus RS... and now, a new escape! I can't believe how great of a job they did. Couldn't be happier. Good First awesome thing was they found me a new focus RS... and now, a new escape! I can't believe how great of a job they did. Couldn't be happier. Good job to freeway ford! More