Freeway Ford

Ford Truck Great service!!! I took my truck in due to a noise that I was hearing in the front end. Tyler was awesome. Dropped the truck off in the morning and Great service!!! I took my truck in due to a noise that I was hearing in the front end. Tyler was awesome. Dropped the truck off in the morning and received 3 updates on the situation. They are so customer focused. Hard to find that kind of customer service these days!! Thank you More

New battery/warranty work Vehicle was towed using Ford Roadside Assistance (which was amazing service with multiple updates via text) with the vehicle inspected the next day. Vehicle was towed using Ford Roadside Assistance (which was amazing service with multiple updates via text) with the vehicle inspected the next day. Was provided an accurate update on completion and price along with timely updates. More

Well done I've always had my vehicle serviced at Freeway, I don't think I would feel comfortable anywhere else Freeway has a very special team. I've always had my vehicle serviced at Freeway, I don't think I would feel comfortable anywhere else Freeway has a very special team. More

Consistent 5 Star service I appreciate the quality of care they put into my experience both at the Express Service Lane and the full service side. The cleanliness of the shop i I appreciate the quality of care they put into my experience both at the Express Service Lane and the full service side. The cleanliness of the shop is indicative of the pride they take in a job well done. I also appreciate the thorough inspections and when they find something of concern, they let me know and advise in a “no pressure to do it today” kind of way. More

Great customer service and patience while I test drove. I received a call about my recently expiring vehicle lease. I was presented with some attractive options and asked if I'd be interested in visiting t I received a call about my recently expiring vehicle lease. I was presented with some attractive options and asked if I'd be interested in visiting the dealer location. We set up a time for the weekend. When I walked into the showroom, I was immediately greeted and asked if I'd like water or a coffee. When I met the salesman (Anthony) I was asked what options I absolutely had to have and which ones I'd be interested in exploring. We looked at several cars and test drove 3 vehicles. Anthony answered my questions to the best of his ability and found the answers to the ones he couldn't answer himself. Anthony was very personable and never once made me feel like I was imposing when asking about driving another car. Once I made my decision, the transaction was smooth and quick. The finance department was quick and professional. All in all, a great purchasing experience. I've always been happy with the customer service and quality of Freeway Ford. It is our families third vehicle from them and we will recommend and purchase again in the future. Thank you! More

New 2019 Super Duty Rick and Greg were easy to deal with. I knew what I wanted and they gave me a fair price on my trade. I would buy again from Freeway Ford. Rick and Greg were easy to deal with. I knew what I wanted and they gave me a fair price on my trade. I would buy again from Freeway Ford. More

New-To-Me-Vehicle Purchase Would rate 10 stars if I could. I haven't purchased a vehicle from a dealership in over 10 years, and that was while married with almost perfect credi Would rate 10 stars if I could. I haven't purchased a vehicle from a dealership in over 10 years, and that was while married with almost perfect credit. I've been through a rough divorce since and my credit reeeally suffered. This month life circumstance put me in need of a new(er) vehicle but I seriously doubted I'd be approved for anything but a tin can. I applied for financing ONLINE, and heard within 2 hours that I was approved for the 2013 Ford Focus I was interested in. Everyone from Sales to Finance was so kind, helpful, and unbelievably efficient that I almost didn't lift a finger, and I just drove home in my new (to me) ruby red car. If you are in the market for a vehicle, new or used, listen. Stop by Freeway Ford. Shout out to Chris Hoffman, Brian Ward, Brian Steinhorst, and Joe (whose last name has left me but we'll call him Oz because he's the important guy behind the curtain) for staying past close to put me behind the wheel. You guys are good people. More

Awesome service Brought our vehicle to Freeway Ford for an oil change as well as for them to retrieve our seat belt that had slipped under the seat. John and his staf Brought our vehicle to Freeway Ford for an oil change as well as for them to retrieve our seat belt that had slipped under the seat. John and his staff did a great job!! They made sure it was completed the same day it was brought in, even though it was a "active" day for them. Surely appropriate that, as I needed the car the next day. More