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Freeway Ford
Bloomington, MN
951 Reviews
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Showing 951 reviews
January 09, 2019
New-To-Me-Vehicle Purchase Would rate 10 stars if I could. I haven't purchased a vehicle from a dealership in over 10 years, and that was while married with almost perfect credi Would rate 10 stars if I could. I haven't purchased a vehicle from a dealership in over 10 years, and that was while married with almost perfect credit. I've been through a rough divorce since and my credit reeeally suffered. This month life circumstance put me in need of a new(er) vehicle but I seriously doubted I'd be approved for anything but a tin can. I applied for financing ONLINE, and heard within 2 hours that I was approved for the 2013 Ford Focus I was interested in. Everyone from Sales to Finance was so kind, helpful, and unbelievably efficient that I almost didn't lift a finger, and I just drove home in my new (to me) ruby red car. If you are in the market for a vehicle, new or used, listen. Stop by Freeway Ford. Shout out to Chris Hoffman, Brian Ward, Brian Steinhorst, and Joe (whose last name has left me but we'll call him Oz because he's the important guy behind the curtain) for staying past close to put me behind the wheel. You guys are good people. More
by JoMama70
Employees Worked With
Joe (Oz), Brian Steinhorst, Brian Ward, Chris Hoffman
Helpful January 08, 2019
Good service they fixed the problem quickly and i got my car back running better than it was before i needed the repair. i would recommend sending your ford here. they fixed the problem quickly and i got my car back running better than it was before i needed the repair. i would recommend sending your ford here. More
by tom.sitzman
Verified CustomerEmployees Worked With
Dean Gustafson
January 08, 2019
Heffron Management and sales staff were knowledgable friendly and helpful. I would go back to this dealership in the future. Each individual I worked with k Management and sales staff were knowledgable friendly and helpful. I would go back to this dealership in the future. Each individual I worked with knew what they were doing. More
by wmjheffron
Employees Worked With
Rick Shocinski, Rob Stewart
January 08, 2019
New vehicle purchase We had a wonderful experience purchasing our new F-150 from Freeway Ford. We worked with Patrick Martin and he was very friendly and knowledgeable. Th We had a wonderful experience purchasing our new F-150 from Freeway Ford. We worked with Patrick Martin and he was very friendly and knowledgeable. They were not pushy in the least. They really made us feel like our business meant a lot to them, and they ensured we were taken care of. More
by TwinsFan19
Employees Worked With
Patrick Martin
January 08, 2019
Awesome! This is my third vehicle with Freeway Ford and I have always had an exceptional experience. I’ve never felt pressured, uncomfortable or rushed with th This is my third vehicle with Freeway Ford and I have always had an exceptional experience. I’ve never felt pressured, uncomfortable or rushed with the process. Everyone from sales to finance goes above and beyond to make it work for all parties. Freeway Ford makes me feel well informed and taken care of during an otherwise daunting process. More
by JILLASCHE
Employees Worked With
Shane Whittall, Lincoln Johnson, Gregg Brandt
January 07, 2019
Great service, good deal. Jonathan provided a completed explanation of the battery service. The car was ready at the time he said it would, including a free car wash. The cos Jonathan provided a completed explanation of the battery service. The car was ready at the time he said it would, including a free car wash. The cost was reasonable, and at the price he mentioned when I dropped the car off. Once again, great service, good deal. More
by PROWN29
Employees Worked With
Jonathan Fern
January 04, 2019
Service My service experience with Tyler was very pleasant and made my holiday travels less stressful. I would recommend the service department or anyone I kn My service experience with Tyler was very pleasant and made my holiday travels less stressful. I would recommend the service department or anyone I know. More
by Sprussell
Employees Worked With
Tyler Sundberg
January 04, 2019
Great experience Tyler was awesome to work with. I thought he was very professional, organized, and friendly. Great customer service experience. Would recommend Freew Tyler was awesome to work with. I thought he was very professional, organized, and friendly. Great customer service experience. Would recommend Freeway Ford to a friend. More
by justinsaeger
Employees Worked With
Tyler Sundberg
January 04, 2019
Satisfied customer Been dealing with Freeway Ford for the past decade and couldn't be happier with the way I have been treated in every single transaction. Been dealing with Freeway Ford for the past decade and couldn't be happier with the way I have been treated in every single transaction. More
by DOUGRUDNICKI
Employees Worked With
Gregg Brandt, Fernando Escobal
January 02, 2019
Very Little Effort to speed the process My vehicle was initially mis-diagnosed by the service department, which resulted in it taking about three weeks to do what should have taken no more t My vehicle was initially mis-diagnosed by the service department, which resulted in it taking about three weeks to do what should have taken no more than three days. Lots of excuses, very little communication and now I finally have it back and do not believe they correctly fixed my car. There is MUCH more road noise that there used to be and the wheels seem to vibrate once you get on the freeway. Nothing like what it drove like in the past. Very disappointing experience. More
by ROD.RASSMAN
Employees Worked With
Dean Gustafson
