Super-professional, courteous, and best of all, effective service department! My initial phone call (first time customer) involved me trying desperately to describe the noise my 2003 Jeep was making, then pleading with them to squeeze me in on a solidly-booked Saturday; they were patient and accommodating. When I dropped my Jeep off that weekend, I was pleasantly surprised with how clean and welcoming the service department counter and customer waiting area were. Later, when I went to pick up my vehicle, the employees took the time to answer my questions, explain all of the items on the service bill, and even brought me out to my car and pointed out the specific areas they'd looked at. The best part was that the total cost ended up being substantially less than what they'd thought it would be when I brought it in.