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Fremont Toyota

Fremont, CA

4.6
6,114 Reviews
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5851 Cushing Pkwy

Fremont, CA

94538

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Showing 6,114 reviews

January 19, 2023

They don’t want to wash or clean the car. Asking for additional money when we have already paid for maintenance for 4 years and seldom use it. More

by RAMANVENKAT2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aaa
Jan 20, 2023 -

Fremont Toyota responded

We appreciate the time you took to leave us your feedback. Please let us know if there is anything we can do to make your next visit with us a five-star experience. Feel free to reach out directly to me, Mark Hashimi, General Manager, at mhashimi@fremonttoyota.com, and we will be happy to help in any way we can.

January 19, 2023

I think I overpaid for my RAV4 and because of that I have buyers remorse. I think I could have gotten a better deal if I would have looked around a little. Also I really wanted a 2023 and I have a text from More

by Sandrajrogers1218
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Robert Taguinod
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2023 -

Fremont Toyota responded

Thank you for taking the time to share your experience. We take customer feedback very seriously and try to continually provide the best service to our customers. We are disappointed to hear that you are not satisfied with your RAV4. Please reach out directly to me, Mark Hashimi, General Manager, at mhashimi@fremonttoyota.com at your earliest convenience.

January 19, 2023

Great customer service, Sarah was amazing. No hidden cost. Their prices are less than other local toyota services. More

by monar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah
Mar 21, 2023 -

Fremont Toyota responded

Thanks for letting us know about your experience! Customer service will always be one of the Fremont Toyota team's highest priorities and it's great to hear how much you enjoyed your visit. Thank you for your business and we hope to take care of any of your future car needs!

January 15, 2023

Kourosh and Robert were helpful and professional throughout the process. Very happy with our car purchase with Kourosh at Fremont Toyota! More

by ericlee2707
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kourosh Ehsani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Taguinod
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2023 -

Fremont Toyota responded

Thank you for leaving us a glowing review about your car-buying experience at Fremont Toyota! We pride ourselves on knowledgeable and honest staff members so we can ensure that you get exactly what you want and are comfortable with the entire buying process. Thank you for your business, and we hope to take care of any of your future car needs!

January 15, 2023

This dealership always provided me an excellent customer service with much care and understanding to our repair service needs. More

by ALLANRAMILO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ervin Sunga
Mar 21, 2023 -

Fremont Toyota responded

Thank you for your positive feedback about your recent experience with the team here at Fremont Toyota! Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with our team. Thanks for choosing Fremont Toyota, and we look forward to seeing you again next time!

January 15, 2023

Unreal. Took my car in Friday morning. Promises back Friday afternoon. Then promised Friday evening. then told Saturday because they couldn’t get the parts u More

by RECOZZETTE
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I worked with the service dept
Jan 20, 2023 -

Fremont Toyota responded

We appreciate you taking the time to let us know about your recent experience at Fremont Toyota. We regret to learn that you were disappointed in how your service was handled. Our number one goal is customer satisfaction and we want to do everything we can to meet your expectations. We appreciate your business and hope that you’ll give us another opportunity in the future to show our appreciation. If you’d like to discuss this further, please reach out directly to me, Mark Hashimi, General Manager, at mhashimi@fremonttoyota.com. Thank you for your business and for taking the time to share your experience with us.

January 15, 2023

I felt very comfortable with Cesar Arriola helping me on this transaction, for sure I'm going to recommend this dealer. More

by BANADEDAREK
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cesar Arriola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2023 -

Fremont Toyota responded

Thank you for your recommendation and positive feedback about your recent experience with the team here at Fremont Toyota! It's great to hear how much you enjoyed working with our team. Thanks for stopping in, and we look forward to seeing you again next time!

January 14, 2023

Naeem is a professional auto dealer. He helped me in a very nice manner. Soft spoken and transparent. More

by AHMEDTAUFIQ
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Naim Noori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Taguinod
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2023 -

Fremont Toyota responded

Thank you for the great review! We're glad to hear you had a 5-star experience here with us. Thank you for choosing Fremont Toyota!

January 12, 2023

We had timely excellent service. Maria Castillo is a hustler & great at explaining what has to done. She also coordinated with Mr. Ti to help us synchronize phone with car. He als More

by b.jacks01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Castillo; Mr Ti
Jan 12, 2023 -

Fremont Toyota responded

We're pleased to know Maria and the team could provide you with a great experience and answer your questions so you can take advantage of all of your vehicle's features. We see you left a 1-star rating with your review; if you have any lingering concerns please don't hesitate to reach out to us so we can make sure you are completely satisfied. Thank you for visiting us!

January 10, 2023

The best Service center I’ve been too Ervin is alway a great advisor and appreciate the help. More

by EESQUIVEL94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ervin sunga
Jan 10, 2023 -

Fremont Toyota responded

We are so happy to hear that Ervin helped in giving you a good experience with us! Thank you for the kind words and please come back and see us for any of your future car needs.

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