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Fremont Toyota

Fremont, CA

4.6
6,153 Reviews
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5851 Cushing Pkwy

Fremont, CA

94538

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Showing 6,153 reviews

December 20, 2022

Nice waiting lounge. Good deal on regular maintenance with their coupon. It's a busy place. The service manager was swamped with work. He couldn't find time to come b More

by Peace4All
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Stravers
Dec 27, 2022 -

Fremont Toyota responded

Thank you so much for taking the time to share this thoughtful feedback with our team! We are always working to improve and hearing from customers like you helps us in that goal. Don't hesitate to reach out if there is anything else we can do, and we look forward to working with you again next time!

December 16, 2022

Did a good job showing the vehicle and eventually got to a decent deal and helped me get to bank for down payment More

by DR_SCOTT_LITTLE
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Robert Taguinod
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raffi
Dec 27, 2022 -

Fremont Toyota responded

Thank you for visiting our dealership and for sharing your thoughts with us. Let us know if there is anything else we can do to be of assistance!

December 15, 2022

Not as flexible as dealers I've dealt with in the past, but purchased a great vehicle at a very good price (I think). :) More

by malakas44
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mark Obee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason?
Dec 27, 2022 -

Fremont Toyota responded

We're happy to know you were able to get the vehicle you wanted! Thank you for taking the time to share this feedback about your time with our team. Don't hesitate to reach back out if there is anything else we can do to help in the future!

December 15, 2022

Maria Castillo was really helpful and nice. She made my experience at your dealership very easy! More

by greg0202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Castillo
Dec 27, 2022 -

Fremont Toyota responded

That's what we love to hear, Greg! Thank you for visiting us and for trusting us with your service needs. We hope to work with you again in the future!

December 10, 2022

Bad service with negligence, caused my car to be towed at one time. Didn’t offer any apologies, but instead the technician manager turned me away. More

by KungFu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Car technician manager
Dec 12, 2022 -

Fremont Toyota responded

We are saddened to know you feel this way after visiting our service department. Please reach out to our General Manager, Mark Hashimi, at mhashimi@fremonttoyota.com so we can learn more about your visit and work to resolve your concerns. Thank you.

December 09, 2022

I am not happy with the service department. My 2021 Rav 4 was towed in (on a Sat) to see why it wouldn't start. I did not get information on it until late on the Mon that it needs to be hooked More

by partima_n
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ervin and Balaal
Dec 09, 2022 -

Fremont Toyota responded

Thank you for taking the time to tell us about your recent experience with our service team. We understand the importance of consistent communication and we never want customers to feel in the dark about their vehicle status. You are very important to us and we would like to discuss this with you further to reach a resolution. Please email Mark Hashimi, our General Manager, at mhashimi@fremonttoyota.com at your convenience. Thank you.

December 06, 2022

Steve Sako is the best. Thank you for everything and keeping me up to date with all my vehicle needs. More

by 49RFAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sako
Dec 27, 2022 -

Fremont Toyota responded

You're very welcome! Thank you so much for the 5-stars and kind words!

December 06, 2022

Excellent service from Pat. He had my car fully checked, informed me of changes needed as well as some things that could wait to save me money. Appreciated this and the prompt a More

by PRAKASH_K_RAO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat
Dec 27, 2022 -

Fremont Toyota responded

It was our pleasure working with you and your vehicle! Thank you so much for choosing Fremont Toyota for your service needs. See you next time!

December 06, 2022

I have a 2021 Rav4: I've had my car serviced at the appropriately defined intervals at Fremont Toyota. The folks in the service depart have been nothing but kind to me. I've never had any problems sc More

by KRHODES2002A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat
Dec 27, 2022 -

Fremont Toyota responded

We're happy to know our team has been able to consistently provide you and your RAV4 with top notch service! Thanks so much for taking the time to leave us this review!

December 05, 2022

You think you are getting a deal but in reality overpriced, sneaking prices up just to sell. I do love the car though but if I knew I would go somewhere else More

by olga.tokar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Naim Noori
3.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Taguinod
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2022 -

Fremont Toyota responded

Thank you for taking the time to share your thoughts with us. We are happy you are enjoying your new ride, but we are very disappointed to know you were not satisfied with your experience at our dealership. We would like to speak with you to learn more; if you would, please email Mark Hashimi, our General Manager, at mhashimi@fremonttoyota.com when you have a moment. Thank you.

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