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Fremont Toyota

Fremont, CA

4.6
5,948 Reviews
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5851 Cushing Pkwy

Fremont, CA

94538

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Showing 5,948 reviews

July 14, 2021

Belal Najibyar was a delight to work with. He was extremely professional and went the extra mile to help you. His presence saved the day. More

by MASIH_HAMKAR
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Belal Najibyar
Jul 16, 2021 -

Fremont Toyota responded

Wonderful to hear, Masih! We are glad that your service was excellent! We strive to please our guests!! Thank you for your business and come again soon.

July 12, 2021

This is not at all fair to sell car over 20% of the earlier offers. you are not getting both previous 10-15% discounts on MSRP plus paying over 5-10% on MSRP. when you research a bit, you see that folk More

by pavamsanty
Customer Service
Friendliness
Price
Recommend Dealer
No
Jul 12, 2021 -

Fremont Toyota responded

Thank you for leaving your feedback. We're very sorry that your purchasing experience here did not meet your expectations. We want every customer who visits our dealership to leave with a vehicle they adore at a price they love, and we're sorry that wasn't your experience. If you have any questions regarding pricing, please reach out to our General Manager, Mark Hashimi, at markhashimi@fremonttoyota.com.

July 09, 2021

The mechanic forgotten to tighten the bolts in the rear brake. I hear a loud noise while driving. I was very fortunate my car did not break down on the freeway, I had the car towed back to Your shop. Th More

by NMY78
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Service
Jul 09, 2021 -

Fremont Toyota responded

Thank you for letting us know about your recent service experience with us. We are very disappointed to hear that the quality of work missed the mark and we understand the inconvenience that you have experienced. We are looking into the details of your visit. You should be hearing from us soon, but if you would like to reach out to us to speak about this, please reach out to Mark Hashimi, our General Manager, at markhashimi@fremonttoyota.com.

July 09, 2021

Overall I'm pleased with the service department. On this occasion I had to wait several days for parts but I'm satisfied with the service. I can't speak highly enough about the service manager, Pat. He alwa More

by MARK.WMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat
Jul 15, 2021 -

Fremont Toyota responded

Thanks for taking the time to let us know how we are doing, Mark! Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with Pat. We hope to see you back next time your car needs a tune-up!

July 09, 2021

East to find, most people inside wearing masks. I do wish there was a way to pare down the length of time needing to be spent filling out paperwork and such. 4 hours is a long time. More

by TANYAMACCONNELL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Eder
Jul 15, 2021 -

Fremont Toyota responded

Thank you for telling us how we are doing! Your feedback helps us to better our services. Next time we hope to make your experience with us even more enjoyable. We value your business and look forward to seeing you on your next visit!

July 09, 2021

Ken was very friendly and did his best to service me. Good service and they try their best to service client. Keep it up, everyone! More

by ONGBEATRICE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Costa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2021 -

Fremont Toyota responded

Wow, thank you for the kind words! We very much appreciate the shout out! Please let us know if there is anything else you need, and enjoy your new car! - Your Fremont Toyota team.

July 07, 2021

It was an average experiience, the service Manager did not go above and beyond to meet my needs. He was eager to clock out and I asked for a complementary car wash, which he didn't do at first and had to More

by SABRINASHABNAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micky (at Service Dept.)
Jul 09, 2021 -

Fremont Toyota responded

Sabrina, thank you for leaving us this review. We are sorry to hear that your experience with our service manager did not meet your expectations. It’s our goal to provide the best customer service possible and we’ll use your feedback to improve. We thank you for your patronage with us and hope you’ll give us another opportunity in the future to show our appreciation. If you would like to discuss this further, please feel free to reach out to our General Manager, Mark Hashimi, at Markhashimi@fremonttoyota.com. Have a great day.

July 07, 2021

Ritchel was very accommodating and assist us in every steps.... It is also the reason why we bought it here in fremont because she inform us all the details and did follow up. More

by GEM_VELASCO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ritchell Garganera
Jul 08, 2021 -

Fremont Toyota responded

Thank you for the 4+ star rating and your shout-out for Ritchell! We hope to work with you in the future.

July 07, 2021

I like the service The Service Manager Mickey treated me while I was waiting fir my service check. The oil change package will be ended at the end of Dec 2021, per him. He did advise me not to do the oi More

by HAVERY8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mickey at Service Center
Jul 08, 2021 -

Fremont Toyota responded

Thank you for the 4+ star rating and your shout-out for Mickey! We're glad to hear that he could assist you! We look forward to working with you on your next oil change and for anything else that comes up in the future.

July 05, 2021

Great service by Ervin Sunga. Attentive to details and polite. Recommended service options without Being pushy and aggressive. Have recommended him to a new customer More

by LGRLEA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Mgr
Jul 07, 2021 -

Fremont Toyota responded

Thank you so much! It's excellent to hear of your experience working with Ervin. Feel free to let us know if there is anything else you need, we will be happy to help!

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