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Fremont Toyota

Fremont, CA

4.6
5,894 Reviews
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5851 Cushing Pkwy

Fremont, CA

94538

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Showing 5,895 reviews

October 13, 2020

The car had defects not mentioned in the carfax. It stopped in the middle of the freeway barely 48 hours after purchase. I had to return it because I didn't want a possible accident in the future. The More

by NONIDAYON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo Alcantara (?)
Oct 14, 2020 -

Fremont Toyota responded

Thank you for the feedback. Please let us know if there is anything more we can do for you at our dealership!

October 13, 2020

Quick and efficient service and very a nice experience. Will be back soon please keep it up all the best and do it again same way More

by CHETAN.SALIAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramiro
Oct 14, 2020 -

Fremont Toyota responded

Thank you for the 5-star review! If there is anything more we can do for you, please let us know! We look forward to working with you again in the future.

October 12, 2020

Belal is extremely professional and took care of everything very quick. He gave me a lot of information and left the decision up to me. Belal is passionate and helpful when I was looking for specifi More

by AMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Najib Razawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2020 -

Fremont Toyota responded

That's awesome. Thank you for providing this fantastic feedback on Belal. We are so glad that he provided service that was professional, passionate, and helpful, and we'll be sure to share these kind words with him and management. Thank you for choosing Fremont Toyota, and we hope you feel free to reach out to Belal and our offices for any future vehicle services or questions.

October 12, 2020

Went in for just an oil and filter change. Even had a coupon for the work that states $44.95. Came back for the car 2 hours later and the dealer took it upon themselves to do $300 of additional UNAUTHOR More

by GPSMAN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
None / can't remember
Oct 16, 2020 -

Fremont Toyota responded

Thank you for sharing your feedback with us. Please know that we strive for the utmost transparency when it comes to our services, so it’s disappointing to hear your concerns regarding the referenced service experience. We would like to further discuss this matter with you to help us fully understand what happened and how we can best address your concerns. At your convenience, please reach out to our General Manager, Mark Hashimi, at markhashimi@fremonttoyota.com.

October 12, 2020

Ken Costa was very passionate and helpful when I was looking for one of the hard to find car with the particular color I want in the Bay Area. He was very friendly and made a nerve wracking purchase wen More

by LOYULING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Costa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2020 -

Fremont Toyota responded

Thank you for choosing Fremont Toyota and allowing Ken to assist you in finding your scarce vehicle. He is a valued team member, and we are so glad you were able to see why at first hand. We'll be sure to share these kind words with him. Thank you for this amazing feedback and rating, and we hope to work with you again in the future.

October 12, 2020

The check-in and service were very good, even got my very dirty vehicle washed! Mr. Orozco was excellent, very enjoyable to work with. My only complaint is that after the air bag recall was completed the More

by dacesmith54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramiro Orozco
Oct 13, 2020 -

Fremont Toyota responded

Thank you for providing this valued feedback and rating of Ramiro and Fremont Toyota. We are glad to hear your visit was accompanied by good service and an enjoyable car wash. We'll be sure to share this feedback with Ramiro. Please feel free to contact our offices for any questions or concerns, like the noise from the dash, so that we can look do our best to resolve the issue.

October 12, 2020

Romero was very nice and professional and took care of everything very quick. He gave lots of info while no pressure to buy any extra items that in fact encouraged me to trust them. Thank you. More

by REZA_ARANI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Romero, Service department.
Oct 13, 2020 -

Fremont Toyota responded

That's awesome and so is Ramiro. We'll be sure to pass along this awesome feedback to him and management. Thank you for choosing Fremont Toyota sand congratulations on your purchase. Please feel free to reach out to our offices for any future services or questions. Thank you.

October 10, 2020

Keep up the good work next time I hope I won’t be waiting for more than 3 hrs. Just for a change oil job!!! Thank you! More

by TITO76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Oct 12, 2020 -

Fremont Toyota responded

Thank you for sharing your feedback with our team, Tito. We look forward to working with you again and trying to provide you with a 5-star worthy experience. Have a great day!

October 08, 2020

Pleasure working with everyone there with the purchase of our new Prius. The process was smooth without the hassle of new vehicle pricing. We got a fair quote and bought the vehicle. Ken was great. More

by RF6988
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Costa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2020 -

Fremont Toyota responded

Thank you for your 5-star rating and shout out for Ken! We're glad to hear you had a smooth process without any hassles for your purchase of your new Prius. We hope to work with you again.

October 08, 2020

We had a great experience with Ritchell! In fact, she came highly recommended and we were not disappointed. She was professional and knowledgeable and never pushed us. If we ever need another car we will More

by koosterkamp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ritchell Garganera
Oct 09, 2020 -

Fremont Toyota responded

Thank you for your 5-star rating and shout out for Ritchell! We're glad you had a great experience and look forward to working with you in the future.

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