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Fremont Toyota

Fremont, CA

4.6
5,772 Reviews
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5851 Cushing Pkwy

Fremont, CA

94538

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Showing 5,772 reviews

July 22, 2020

If I could give a 0 star, I’d do that. They know if you’re a first time buyer and instead of helping you with making your first purchase, they’ll trick you by including service contracts that they didn More

by Amanda
Recommend Dealer
No
Employees Worked With
Michael Prak, David Zalmai
Jul 24, 2020 -

Fremont Toyota responded

Thank you for taking the time to provide your feedback from your recent buying experience with our team, Amanda. It’s disappointing to hear you’re frustrated with the customer service you received and the pricing transparency, as those are both areas that our team prioritizes. We hope for an opportunity to address these concerns with you, while working to remedy the situation. Please contact our General Manager, Mark Hashimi, at markhashimi@fremonttoyota.com at your convenience.

July 20, 2020

Thanks for getting us an appointment convenient for us. As always Steve Sako is the best. I would also like to thank the technicians/mechanics. Great job! More

by ICBAN
Recommend Dealer
Yes
Employees Worked With
Steve Sako
Jul 21, 2020 -

Fremont Toyota responded

Thanks for the great feedback! We're glad to hear you had a good experience working with Steve and the service team. Thanks for choosing Fremont Toyota for your service needs and we'll see you back next time!

July 20, 2020

Satisfied Staff were friendly and clear. Service was what I expected. Overall it was nice to use the service at this place and definitely I will recommend this More

by NATASHACHIRKIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I did not asked for name. Next time I will ask
Jul 21, 2020 -

Fremont Toyota responded

We're glad to hear it! We appreciate you choosing Fremont Toyota for your service needs and we'll see you back next time.

July 20, 2020

Long wait, 21/2 hrs for an oil change. Someone at the dealership changed my email without my consent staff not wearing masks be aware More

by ANDREJUNIOR76
Recommend Dealer
No
Employees Worked With
Steve
Jul 24, 2020 -

Fremont Toyota responded

Thank you for the review, Andre. We’re sorry to hear about the referenced frustrations from your recent service visit. We would like to personally discuss these matters to ensure all of your concerns are addressed and that we’re able to make any necessary improvements moving forward. At your convenience, please feel free to reach out to our General Manager, Mark Hashimi, at markhashimi@fremonttoyota.com.

July 17, 2020

Good experience so far. Nice showroom. Space for interaction and distancing. Sales is not pressuring or overbearing. Buying a vehicle was no stress. Price arranged mostly upf More

by Chris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raffi Hashemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2020 -

Fremont Toyota responded

This is what we strive for! Thank you for taking the time to share your experience, Chris. We are doing our best to make sure everyone stays safe. We value your business and look forward to seeing you on your next visit!

July 17, 2020

Just purchased my first vehicle from Veer Singh. He listened to what I was looking for and helped me choose the right car . I would (and already have) recommend him to people I know. I will be a return More

by Balraj Singh Sidhu
Recommend Dealer
Yes
Employees Worked With
Veer Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2020 -

Fremont Toyota responded

We are delighted to hear that Veer helped in giving you such a great car buying experience with us! He is a great asset to our team and was more than happy to help. Thank you so much for sharing your kind words, Balraj. We value your business and look forward to seeing you in the future! Thanks again!

July 17, 2020

Best place for Toyota Service Brought my Van in for Standard Toyota Care servicing. Everything always goes very smooth and fast here. Mark was my assistant service manager and made More

by Gary Jorgenson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Muth - Assistant Service Manager
Jul 20, 2020 -

Fremont Toyota responded

Thank you, Gary! We appreciate you taking the time to let us know how our Mark and our service department is doing. They will certainly be happy to hear your kind words! Please come back and see us for any of your future car needs!

July 16, 2020

Friendly, efficient staff Everyone maintained social distancing, the Service Technician was very courteous and opened doors so I didn`t have to touch the door handles. Excellen More

by TototaPriusFan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Markara Muth
Jul 17, 2020 -

Fremont Toyota responded

Thank you for your 5-star rating! We're happy to hear our efforts of keeping you safe had not gone unnoticed. We look forward to assisting you with future services.

July 16, 2020

My experience at Fremont Toyota was extremely pleasant. When I arrived, I was greeted by Roderick Buttram who helped me through the entire process from start to finish. Roderick was extremely thorough and More

by TAELER118
Recommend Dealer
Yes
Employees Worked With
Roderick Buttram
Jul 17, 2020 -

Fremont Toyota responded

Thank you for your 5-star rating and for sharing your experience of car shopping for a Toyota Camry with Roderick. We appreciate your recommendation of Fremont Toyota and look forward to working with you again.

July 16, 2020

Rodrick is always greatness we Appreciate all his help He has great customer service skills and keeps us up-to-date on all the cars He makes it easy when coming in to buy a new car More

by CARTERPATRICK23
Recommend Dealer
Yes
Employees Worked With
Rodrick
Jul 17, 2020 -

Fremont Toyota responded

Thank you for your 5-star rating and shout-out for Rodrick! We look forward to working with you in the future.

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