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Fremont Toyota

Fremont, CA

4.6
6,147 Reviews
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5851 Cushing Pkwy

Fremont, CA

94538

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Showing 6,147 reviews

November 18, 2020

The salesman was nice but the financial manager Treat me like xxxx Very bad experience with the financial manager I think his name is Jason no good to have it working for Fremont Toyota even know I had my a More

by LOPEZ8274MANUEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Najib Razawi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2020 -

Fremont Toyota responded

Thank you for taking the time to leave a review and share your feedback with us, Manuel. It’s disappointed that you feel as if you were mistreated in any way by the financial representative that you worked with during your experience. Given that customer service is a top priority for us, we would like to further discuss this matter with you. At your convenience, please reach out to our General Manager, Mark Hashimi, at markhashimi@fremonttoyota.com.

November 18, 2020

The sales staff’s service isThe sales staff's service is very good, and the car prices are very affordable. I will come next time I buy a Toyota. very good and the car prices are very affordable More

by ZHONGYUXUAN98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ritchell Garganera
Nov 19, 2020 -

Fremont Toyota responded

Thank you for taking the time to review us! We're happy to hear that you had such a wonderful experience. We appreciate you choosing Fremont Toyota and look forward to working with you again!

November 18, 2020

Fremont Toyota has been servicing our vehicles for 10+ years. They are a top notch service team, and I always trust that their recommendations are based in need and fact vs. what a service team wants to More

by Sarah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Muth
Nov 19, 2020 -

Fremont Toyota responded

Thank you for your kind words, Sarah! It has been our pleasure working with you for over ten years! Mark and the rest of our service team truly enjoy providing you with excellent service time and again. Please let us know if there is ever anything we can assist you with. Thank you for your continued business with us!

November 17, 2020

Ramiro Orozco is an excellent service manager. I drove in and only had to wait less than 5 minutes before my service manager was helping me. I had no ride home or to the dealership so he set me up with L More

by JKASSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramiro Orozco
Nov 18, 2020 -

Fremont Toyota responded

That's excellent, and so is Ramiro. We are so glad to hear that he made your service visit prompt and accommodating. Thank you for choosing Fremont Toyota, and we'll be sure to share this feedback with Ramiro.

November 17, 2020

Steve Sako does an outstanding job communicating with me regarding the condition of my vehicle. Fremont Toyota is the location that has serviced my vehicle. More

by RICHARDFUCHS
Recommend Dealer
Yes
Employees Worked With
Ken Costa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2020 -

Fremont Toyota responded

Thank you for choosing and continuing to choose Fremont Toyota. Steve Sako is a star on our team, and we are so glad he assisted you during your visit. We truly appreciate this feedback and your support, and we'll be sure to share this with Steve and management.

November 17, 2020

Mickey, our preferred service manager, listens to our concerns and always provide us with options and recommendation. Nice to talk to and with great customer service skills. More

by Sewol
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mickey
Nov 18, 2020 -

Fremont Toyota responded

Mickey is great, and we are so glad you think so as well. We are honored to have Mickey apart of our staff, and we are glad he is your preferred service manager. We'll be sure to pass this feedback to Mickey and the management team. Thank you for choosing Fremont Toyota, and we look forward to working with you all again.

November 17, 2020

Kenneth is very friendly . Show us the cars on sale while our car is in the service department. Very accommodating we will consider his recommendation together with his manager. More

by Bonbon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth
Nov 18, 2020 -

Fremont Toyota responded

Thank you for taking the time to allow Kenneth to share his recommendations with you during your visit. Also, thank you for choosing Fremont Toyota. We are glad to hear that your service visit with us was accommodating and friendly. We hope to work with you all again in the future to continue to provide this quality of service.

November 16, 2020

Steve Sako in the service department is the reason I bought my second vehicle from Fremont Toyota and the reason I keep returning for service. More

by bikrgranny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Sako
Nov 17, 2020 -

Fremont Toyota responded

Thank you for taking the time to leave us your review! We are glad that Steve always gives you the best service, and we look forward to continuing to work with you.

November 16, 2020

Kourosh was in excellent sales person since I call he give me all the attention and answer to all my questions and concerns. I’m Very happy!! More

by anaramirezgaeta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kourosh Ehsani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason
Nov 16, 2020 -

Fremont Toyota responded

That's fantastic to hear. Thank you for taking the time to provide this wonderful feedback on your visit with Kourosh. We are so glad that he was so well accommodating. Thank you also for choosing Fremont Toyota, and we'll be sure to share this feedback with Kourosh and management.

November 16, 2020

My Toyota Prius 2005 service appointment went very well. Ramiro Orozco has been my service representative for 15 years. Dealing with Ramiro is an excellent experience. My Prius is a dependable car which More

by MMHERSTORY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramiro Orozco
Nov 17, 2020 -

Fremont Toyota responded

Thank you for sharing your five-star experience with us! We are glad that Ramiro has given you excellent service for the past 15 years, and we look forward to seeing you again next time!

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