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Fremont Toyota

Fremont, CA

4.6
6,858 Reviews
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5851 Cushing Pkwy

Fremont, CA

94538

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Showing 6,858 reviews

February 25, 2021

Ritchell is so nice and friendly she was very patient with me she explained everything detailed as well, as giving me comparisons of other cars and see which one I would like more. Also she would always More

by Karla pena
Recommend Dealer
Yes
Employees Worked With
Ritchell Garganera
Feb 25, 2021 -

Fremont Toyota responded

Thanks so much, Karla! We are so pleased to hear that Ritchell made your car buying experience so great! We hope you are enjoying your new car, but please reach out if there is anything else we can do to help.

February 24, 2021

The sales associate was fantastic! I found him to be helpful, personable, and knowledgeable. The financing is why I gave 4 stars. I was told they would hold the loan for 5 business days so I could procu More

by JHOPED1188
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fawad Gardizi, 3 stars, Kourosh Ehsani
Feb 25, 2021 -

Fremont Toyota responded

Thank you for taking the time to provide us this feedback and rating! We're happy to hear that your sales experience was great, but we would love to improve your financing experience. Please reach out with any lingering questions on the matter and we will be happy to help!

Feb 25, 2021 -

JHOPED1188 responded

Why did this happen?? It should have been seamless. Then, when I’m trying to do what I was told I would be able to do, Toyota financial gave me the run around telling me my loan hadn’t funded.... funny, because the automated system was more than willing to walk me through the process of making my first payment. To any who will listen, get your financing elsewhere!

February 24, 2021

Good deal, great car. Definitely ask for a better price because they’ll work with you! Rick and Aby were fantastic, I definitely enjoyed working with them. More

by CARINACECI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Naim Noori, Robert Taguinod, Rick Osmani
Feb 25, 2021 -

Fremont Toyota responded

Thank you so much, Carina! We appreciate your great rating and kind words about Rick and Aby. Let us know if there is anything else we can do to help!

February 24, 2021

Fremont service not taken care customer and cheating all the time. Simply ignore my protection plan and they system messed up and Heavy service charge More

by Noordeen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No one
Feb 25, 2021 -

Fremont Toyota responded

Thank you for sharing this candid feedback with our team. Please know our team takes customer care extremely seriously and because of that, we want to make sure we are able to personally address your concerns and answer any ongoing questions that you may have for us. At your convenience, please reach out to our General Manager, Mark Hashimi, at markhashimi@fremonttoyota.com.

February 24, 2021

Simple process, all questions answered, definitely my shortest experience when getting a new vehicle, which I love. Happy with my experience and looking forward to the next time. More

by Tanio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ritchell Garganera
Feb 24, 2021 -

Fremont Toyota responded

Thank you for the 5-star rating! We are thrilled to hear your car buying experience was a great one. Please do not hesitate to let us know if you need anything else!

February 23, 2021

Kourosh is the sales person to help me find a suitable vehicle for me in the Toyota dealer. He is very professional and reliable, he always put the customer as first consideration , I refer him to everyo More

by Weijie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kourosh Ehsani
Feb 24, 2021 -

Fremont Toyota responded

We appreciate you taking the time to leave such a kind review! Please let us know if you need anything else. We look forward to working with you again soon!

February 22, 2021

Kourosh Ehsani’s were very helpful...very determined to have my vehicle approved... even though I don’t have a good credit... professional indeed... very calm and kindly...I recommend him to my cousin’s f More

by ellennaufahu2287
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kourosh Ehsani
Feb 23, 2021 -

Fremont Toyota responded

Thank you for giving us 5 stars! It was our pleasure to help you out during your car search, and we are happy to hear that your visit was so pleasant. Please let us know if there is anything more we can do for you!

February 22, 2021

Thank you for the wonderful customer service and quick turn around on my vehicle. Reza was informative and thorough with what work was needed and I was given the opportunity to make an informed decision. More

by Alicia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reza Khan
Feb 23, 2021 -

Fremont Toyota responded

Thank you for choosing to service with us, Alicia! We are glad to hear that you had a 5-star experience at our dealership. We hope to see you again soon!

February 21, 2021

Excellent Service from Rick Osmani! We were in and out in about two hours with a brand new Toyota Camry. We got exactly the car we were looking for. Couldn’t have asked for a better sales person he was kind, More

by KELLYSC99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred (new employee), Robert Taguinod, Rick Osmani
Feb 22, 2021 -

Fremont Toyota responded

This is so great to hear! Thank you for the kind words and recommendation about your recent experience with Rick. He is a great asset to our team and was more than happy to help. If there is anything else we can help with in the future, please feel free to reach out to us!

February 20, 2021

Simon was awesome! The price was good, the car was exactly as described. Everything was super smooth and I was in and out in a couple of hours. More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simon Dharmawan
Feb 22, 2021 -

Fremont Toyota responded

We are so glad to hear that you enjoyed working with Simon! Thank you so much for the excellent review. We hope to see you again soon!

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