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Fremont Toyota

Fremont, CA

Overview
Reviews
Vehicles
4.6
6,972 Reviews
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5851 Cushing Pkwy

Fremont, CA

94538

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Showing 6,972 reviews

March 26, 2021

While we were working out the final details, they sold the car I thought was buying to someone else. Then they proceeded to sell me on another car. More

by BILLSCHOE
Recommend Dealer
No
Employees Worked With
Pasha (PJ) Alimohammadi, Raffi Hashemi, Fahim Ahmad
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Mar 29, 2021 -

Fremont Toyota responded

Thank you for taking the time to share your feedback with us. We understand that your experience with us was less than satisfactory and we want to make sure we personally address your concerns. At your convenience, please reach out to our General Manager Mark Hashimi at markhashimi@fremonttoyota.com.

Mar 30, 2021 -

BILLSCHOE responded

This is my third lease with Fremont Toyota. You would think that would command some consideration and respect. Unfortunately that was not the case. I guess greed overwhelms any sense of honesty and decency.

Mar 31, 2021 -

Fremont Toyota responded

We understand your experience was frustrating. Please reach out to our General Manager Mark Hashimi at markhashimi@fremonttoyota.com so we can personally address your concerns.

March 26, 2021

the Saler is helpful and professional, special thanks to Asley and Tan for helping me to get this car i am happy with this car More

by ANBINHTR
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tan Hoang, Ashley Onzo
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Mar 30, 2021 -

Fremont Toyota responded

We are thrilled you love your new car! It's always great to hear from our happy customers. Please do not hesitate to let us know if you need anything else!

March 26, 2021

Best car experience to date. Straight forward purchasing experience. Would recommend to anyone. We love our new c-hr! That you for the great experience. More

by STEVENGROUT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fahim Ahmad, Ritchell Garganera
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Mar 30, 2021 -

Fremont Toyota responded

Congrats on the new C-HR! We are thrilled you love it and had a great time with our team. We look forward to working with you again in the future!

March 26, 2021

Thanks Mike Razvan for his patience and all the help in getting me a great deal. I'd been looking for a car for a long time and finally I got my car there. More

by ROZHAN RABBANI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Razvan
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Mar 30, 2021 -

Fremont Toyota responded

Congratulations on the new car! We are thrilled you had a great experience with Mike and our team. Please let us know if you need anything else, we look forward to working with you again soon!

March 26, 2021

Romero is the best service advisor. I’ve been lucky to have my car serviced from him over 10 years. He’s professional and always very pleasant. More

by SOOYEONMIN
Recommend Dealer
Yes
Employees Worked With
Romero
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Mar 30, 2021 -

Fremont Toyota responded

We are thrilled you have always had a great experience with Romero and our service team! Please do not hesitate to let us know if you need anything else. We look forward to working with you again soon!

March 26, 2021

Thanks Mark Obee for making the sales experience so easy! You offered a great deal right from the beginning, found us the exact car we wanted, and you made sure we got all the possible rebates on our new Pr More

by MP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Onzo, Mark Obee
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Mar 30, 2021 -

Fremont Toyota responded

Thank you for the stellar review! We are always thrilled to hear from our happy customers. Please do not hesitate to let us know if you need anything else!

March 26, 2021

Good customer service at Fremont Toyota when I purchased Good customer service at Fremont Toyota when I purchased my vehicle. Simon, the guy who helped me, was very nice and cordial. I would recommend to an More

by KAMCHUNG
Recommend Dealer
Yes
Employees Worked With
Simon Dharmawan
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Mar 30, 2021 -

Fremont Toyota responded

Congrats on the new car! We are thrilled Simon was able to make your experience a great one. We look forward to working with you again soon!

March 25, 2021

It’s my first time to visit the Service Dept! I was impressed with their exceptional & fast service! Thanks for your help Pat O’Brien 😊 More

by CRISTINACAVE49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat O’Brien (service Advisor)
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Mar 26, 2021 -

Fremont Toyota responded

Thank you for choosing Fremont Toyota. We are so glad to hear that Pat O'Brien provided you with an exceptional and fast first experience with us. We'll be sure to share this feedback with Pat. It was a pleasure accommodating you, and we hope to work with you again in the future.

March 25, 2021

Customer service at the dealership was above and beyond inwhat I could have asked for. Simon Dharmawan helped us pick out a new car. His knowledge and excellent customer service made my first car purchase More

by Ryan C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simon Dharmawan
Report | Print
Mar 26, 2021 -

Fremont Toyota responded

Thank you, Ryan, for taking the time to provide us with this five-star worthy feedback and rating. Simon plays a big part in our team, and we are so glad that he assisted you during your visit with us. We'll be sure to share this feedback with Simon. Thank you for choosing Fremont Toyota for your first car purchase, and congratulations.

March 25, 2021

Purchased a used car and it came with only one key and was told by the salesman that he would be contacting me to get a 2nd key and was never called. More

by DA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Roderick Buttram
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Mar 29, 2021 -

Fremont Toyota responded

Thank you for you feedback. We’re sorry to learn that the communications with our team for your second key has not been up to par. We want to make sure that every customer feels like we have put their experience above all else. Please reach out to our General Manager Mark Hashimi at markhashimi@fremonttoyota.com at your convenience.

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