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Fremont Toyota

Fremont, CA

4.6
6,146 Reviews
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5851 Cushing Pkwy

Fremont, CA

94538

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Showing 6,146 reviews

September 18, 2019

Fast, easy checkin! Called and was given an appointment time the next day! Arrived at my appointed time and was checked in immediately. Got the car back faster than expec More

by COLOSSALPOPP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sara Tello
Sep 20, 2019 -

Fremont Toyota responded

We appreciate you taking the time to share feedback from your most recent service experience with us. It's great you enjoyed your overall experience from calling in to schedule an appointment all the way to reviewing the inspection sheet to highlight all of the details. Thank you and we're excited for the opportunity to continue helping you with any of your future service needs!

September 18, 2019

good service. needed front splash shield replaced. Took me on time, were accurate with cost and time involved. Always good service at Fremont, Toyota. Now is More

by LARAGGHIANTI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Patton
Sep 20, 2019 -

Fremont Toyota responded

Thank you for the review, Lara. We're glad to hear that our team was able to accommodate your service needs in a timely and quality manner. We look forward to working with you again!

September 16, 2019

keep it up... becuse Fremont Toyota Dealer is the best one compare to the others as example like Santa Cruz Dearler ship. there service department don't even care More

by KREAKSA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Muth at Service Department.
Sep 17, 2019 -

Fremont Toyota responded

Thank you for the review! It's awesome to hear how much you enjoyed working with our service team. Each and every individual works extremely hard to provide quality work and customer service, so it's great to hear you experienced that first hand. Please let us know if you need any additional assistance!

September 16, 2019

Great Service by Micky Gastrock Micky Gastrock was able to get me in/out a day earlier then my originally scheduled appointment. Very grateful and always a pleasure working with Mic More

by ChrisM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micky Gastrock
Sep 17, 2019 -

Fremont Toyota responded

Thank you for the review for Micky, Chris. He will be excited to hear how grateful you are of his willingness to move things around and provide quality work. We appreciate you choosing Fremont Toyota and we hope to work with you again!

September 16, 2019

Great Service The entire process was friendly and easy. I contacted Fremont Toyota through their website about a 2020 Corolla Hybrid and heard back from Sam Wali. W More

by DavidM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Taguinod
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Wali
Sep 17, 2019 -

Fremont Toyota responded

Hey, David. We're glad to hear that Sam was able to provide you with a pleasant experience from the beginning all the way to the final steps of the purchasing process. Please feel free to reach out if you need help with anything else. In the meantime, enjoy your new Corolla Hybrid!

September 14, 2019

Second Visit Was the Charm I initially visited in August because Fremont Toyota had the color 2020 Prius Prime I was interested in but after 3 pricing iterations with the salesm More

by Les
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo Alcantar, Julie Chang
Sep 16, 2019 -

Fremont Toyota responded

Hey, Les. While it's disappointing to hear we couldn't get on the same page with the pricing during your initial visit, we're glad you decided to return for a pleasant experience with Julie and Hugo. They will both be thrilled to hear that you enjoyed the service they were able to provide, all while helping you get the vehicle and the price in which you were hoping. We hope for an opportunity to work with you again - thank you!

September 13, 2019

TOP NOTCH Where else in the US do you get door to door service? It was a first for me, the car was brought to my door for a test drive and I bought it. Excellen More

by CTEXMEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Taguinod
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : SCOTT
Sep 16, 2019 -

Fremont Toyota responded

Thank you for the review. We're glad our team was able to provide you with a first, as we brought the test drive to you. Please let us know if you have any ongoing questions or would like any further assistance!

September 13, 2019

Poor service from the start. Worst customer service ever. Isaias tells me we’ll get a text when my Rav4 is done. Fine. We’re interested in buying a Tacoma or a Tundra so it’s the More

by JM
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Isaias Gonzales, Fahim Ahmad
Sep 16, 2019 -

Fremont Toyota responded

Thank you for taking the time to share your feedback with us. Given that our team works to prioritize customer service, it’s disappointing to read your comments. We would definitely like a chance to personally discuss your experience to make sure we get all of the details and can best address your concerns. At your earliest convenience, please reach out to our General Manager, Mark Hashimi, at markhashimi@fremonttoyota.com. We hope for the opportunity to earn back your trust!

September 12, 2019

Purchase of a new Rav 4 hybrid Agent showed me the car that I want and explained everything to me. He is very respectful to me and my husband and I would recommend him to my friend More

by LILY.CANINO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Taguinod
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leo Alansalon
Sep 13, 2019 -

Fremont Toyota responded

Thanks for stopping by, Lily, we're glad our team was able to help you and your husband. Let us know if you need any help with the new Toyota!

September 12, 2019

Purchase of new Toyota Prius Sam Wali went beyond his call of duty and made my experience very pleasant. He is very knowledgeable, efficient and friendly. He delivered my car an More

by RUPA.BANGARU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Wali
Sep 13, 2019 -

Fremont Toyota responded

Rupa, we're happy your time with Sam was pleasant. Take care of your new Prius, and let us know if we can do anything else for you in the future!

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