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Fremont Toyota

Fremont, CA

4.6
6,539 Reviews
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5851 Cushing Pkwy

Fremont, CA

94538

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Showing 6,539 reviews

July 31, 2019

10K Maintenance Great Customer Service. Steve Ferrell is great. Reviews what will be happening with the vehicle and updates everything that was done during pickup. More

by JOHN.SUE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ferrell
Aug 01, 2019 -

Fremont Toyota responded

We really appreciate you taking the time to leave us this awesome review, John! We're glad to hear you enjoyed working with Steve and found him to be extremely informative throughout the service process. Thank you for choosing Fremont Toyota and we look forward to continuing to work with you!

July 29, 2019

Nice service I serviced by Ramiro orozco( Assistant service manager) I met him few times he always nice and out side workers is very gentle. My English is not good More

by SARAH.PARK281
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramiro orozco
Jul 30, 2019 -

Fremont Toyota responded

Thank you for the awesome review for Ramiro and our team, Sarah! We're glad to hear Ramiro always treats you in a friendly manner that helps in making for the most comfortable experience possible. We hope to work with you again!

July 29, 2019

Missing reminder sticker Great customer service from Steve, however I realized my sienna did not come with a service reminder sticker. How can I obtain one to put on my sienna More

by CALJOY911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Reyes
Jul 30, 2019 -

Fremont Toyota responded

We appreciate you taking the time to leave us a review, Cal! Steve will be excited to hear you enjoyed the customer service that he was able to provide during your visit with us. As for the service reminder, please reach out to our General Manager, Mark Hashimi, at markhashimi@fremonttoyota.com and he will be able to get you squared away. Thank you!

July 29, 2019

Service check i went in to get my car serviced, Kelly was great and informed me that i only needed to get my tired rotated and general inspected which saved me 100$ More

by charlottemorelos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LLOYD VILLANUEVA
Jul 30, 2019 -

Fremont Toyota responded

We appreciate the review, Charlotte! We're glad that Kelly was able to efficiently accommodate your service needs, while also saving you money in the process. Kelly and the team will be excited to hear your desire to return for future services. Thank you and we look forward to your next visit!

July 29, 2019

5K Service Waiting area needs to be updated. The chairs are hard as rocks at at previous dealerships I have worked with, a coffee/light food bar was available. More

by CHRISTINA.IKNER
Recommend Dealer
No
Employees Worked With
I don't recall who I worked with
Jul 30, 2019 -

Fremont Toyota responded

Thank you for your feedback, Christina. Please know that your comments will be forwarded to the proper manager. If you have any additional thoughts regarding your experience with our team, please feel free to reach out to our General Manager, Mark Hashimi, at markhashimi@fremonttoyota.com.

July 27, 2019

Verónica was fantastic! Toyota was great. If you are looking to buy a car ask for Veronica she has helped all 3 of my kids (including myslef) purchase their first car and mad More

by LETYFG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Veronica Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2019 -

Fremont Toyota responded

Thank you for the review and for continuing to visit Veronica and Fremont Toyota for all of your car buying needs. It's great to hear how she's continued to help your family and done so in a smooth, hassle-free manner. She will be absolutely ecstatic to hear about your comments. On behalf of the entire Fremont Toyota team - we truly look forward to working with you again!

July 26, 2019

Efficient work The workers here are nice and efficient and tried to do the paperwork quickly and effectively, while still explaining the process clearly. It was a cl More

by ALICE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Costa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack Nayeb (would give 5 stars), David Zalmai
Jul 29, 2019 -

Fremont Toyota responded

Thank your for the review, Alice! We're glad you enjoyed working with our team and appreciated their efforts in providing you with a clear, efficient experience. Please feel free to reach back out if there is any additional feedback you'd like to share or if you need help with anything else!

July 26, 2019

Excellent! Extremely knowledgeable, courteous & Patient. The lease was up on my current vehicle, and I wanted a newer same type Toyota with a new lease. I communicated with the Sales Manager by phone and em More

by JANETDUTRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simon Dharmawan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Prak, Finance Manager
Jul 26, 2019 -

Fremont Toyota responded

We truly appreciate this awesome review, Janet! It's awesome that our sales team was able to provide you with the best possible experience from initial discussions via phone and email to your actual appointment. Our team puts a large focus on putting the customer's needs first, and we're beyond happy to read your comments on how you've been able to continually experience that for over 30-years of business. Thank your ongoing business and we truly look forward to working with you for years to come!

July 26, 2019

7 AM oil change Mark was very nice and friendly first thing in the morning. New to California and will do all my service here now. Wish there was at least 1 salespe More

by NATE.R.IRBY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc the assistant service manager
Jul 29, 2019 -

Fremont Toyota responded

Welcome to California, Nate! We appreciate your feedback as well as you choosing Fremont Toyota for your first service experience in your new home. We're really glad to hear that you enjoyed your time with our team and that they could best help to promptly address your needs. We look forward to working with you again. Thank you!

July 25, 2019

Awesome! I bought my Prius at Toyota Fremont and the experienced was fantastic. The sales person was so professional and has a full knowledge of all the featur More

by CHRISMARI1102
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Finance manager, Mark Cruz
Jul 25, 2019 -

Fremont Toyota responded

Thank you for providing some feedback from your buying experience at Fremont Toyota, Steve! Our team works extremely hard and is very knowledgeable, which helps in making each customer's buying experience more informative, transparent, and efficient - we're glad you had a chance to experience that! Enjoy your new Prius!

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