Fremont Toyota - Service Center

Maria was very friendly and helpful on checking in my scheduled maintenance appointment. This 15k miles and on my last 10k too scheduled maintenance appointment. This 15k miles and on my last 10k too More

Very good customer service prompt with schedules . Dependable and can be recommended to my friends Dependable and can be recommended to my friends More

I am satisfy with their service and behavior he is really professional he know everything about car and explain it with very details and answers the questions with patience professional he know everything about car and explain it with very details and answers the questions with patience More

I had several issues with my recent service appointment at Fremont Toyota. - I had a 10:30 am appointment and dropped off the vehicle on time. However, it wasn’t ready for pickup until 3:30 pm, despite at Fremont Toyota. - I had a 10:30 am appointment and dropped off the vehicle on time. However, it wasn’t ready for pickup until 3:30 pm, despite being a 5000-mile service with no oil changes. - The service advisor asked if the car needed to be washed, and I agreed. But it was dirty and unwashed when I picked it up. - When I came to pick up the car, it was nowhere to be found. After a 20-minute search, another employee found it in the back lot. - The employees told me the car was in the back because they thought service had been canceled. I’m not sure if any service was actually done. This was by far the worst service I’ve ever experienced at a dealership. And it was made worse by getting zero communication from the service department during this entire ordeal. More

Received great customer service from the moment I arrived. I felt confident with Maria's ability to take care of my needs and as usual she did it with a smile. arrived. I felt confident with Maria's ability to take care of my needs and as usual she did it with a smile. More

I am a graduate of the U. S. Naval Academy, proudly served our Nation as Naval Officer for 9 years and have been in Silicon Valley for 49 years. Without a doubt, Fremont Toyot S. Naval Academy, proudly served our Nation as Naval Officer for 9 years and have been in Silicon Valley for 49 years. Without a doubt, Fremont Toyota has had the finest Customer Service and Support that I have ever seen. It is not even close comparing them to the # 2 Customer. It was extremely easy to schedule the appointment. Mentioning my minor auto issue, Mr. Philip Stravers quickly analyzed the problem, within minutes in his Office and his estimated completion time was accurate. He and his technician did an Outstanding Job, as always. What I really appreciate is their proactive approach in determining potential problems. This entails immediate correction or “it can wait until the next visit.” This is my 5 th visit to Fremont Toyota and everyone always portrays True Professionalism, Technical Expertise, and Profound Courtesy for their Customers. Well Done, Fremont Toyota ! More

I spent $600+ dollars. And my car is still making noise from freont wheel. It's look like I wasted my money. I already told them let me tell from where its actually making And my car is still making noise from freont wheel. It's look like I wasted my money. I already told them let me tell from where its actually making noise. He said the service guy will look for it More

Fast check-in, clear list of work items and good turn-around time Appreciate the car wash turn-around time Appreciate the car wash More