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Fremont Toyota - Service Center

Fremont, CA

4.6
3,580 Reviews
Call Service Center (510) 252-5550

3,580 Reviews of Fremont Toyota - Service Center

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November 17, 2023

I had a scheduled appointment and it still took them a bit more than three hours to do my oil change More

by erniescarpet.jr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ramiro Orozco
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2023 -

Fremont Toyota responded

Thank you for your feedback. We’re disappointed to read that your service experience did not go as expected due to longer than expected wait times. At our dealership, our goal is to provide the best customer experience. If you would like to discuss this further, please contact General Manager, Bill Mason, at bmason@fremonttoyota.com.

November 16, 2023

Advisor is knowledgeable and trustworthy. Keeps commitments. Pleasant to deal with. Goes the extra mile to provide prompt service. More

by UMARJOZI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Stravers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 16, 2023 -

UMARJOZI responded

Advisor provides good advice, gives great service.

Nov 16, 2023 -

UMARJOZI responded

N/A

November 16, 2023

Bilaal was the service manager. He did Toyota recommended service for 20000 mikes. The work was done in hour as promised. Thanks to everyone involved. More

by MAHBOOBULALEM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bilaal
Report | Print
Nov 16, 2023 -

Fremont Toyota responded

Thank you for taking the time out of your day to leave us such a kind review! We at Fremont Toyota are truly thankful for every piece of feedback we receive from our customers, and your review is no different. We've loved working with you, and we look forward to continuing our relationship. Thanks!

November 16, 2023

Excelente el servicio y las personas encargadas excelentes seres humanos en especial la señora Maria More

by FANNYLUF77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara Tello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Micky Gastrock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramiro Orozco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Sako
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ervin Sunga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Stravers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2023 -

Fremont Toyota responded

¡Gracias por los elogios y por elegirnos! Vuelva y visítenos para las necesidades futuras de su vehículo.

November 15, 2023

My dad took the Corolla for maintenance and it came back looking and working good. More

by PDHAR17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 16, 2023 -

Fremont Toyota responded

Thanks for the great review! Our team works hard to get our customers back out on the road efficiently and safely, and we're happy to know they succeeded. Thank you for choosing Fremont Toyota for your service needs and we hope to work with you again next time.

November 15, 2023

Maria Castillo had very great customer service and was very helpful explain to me very well More

by MROXANNE34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 16, 2023 -

Fremont Toyota responded

Thank you for the review and for your kind words about our dealership! We are glad to hear that we have been able to provide you great service when you bring your vehicle in. We appreciate you choosing Fremont Toyota and we hope to see you again soon.

November 15, 2023

Maria was very helpful and full of positive energy. Go 49ers!!!!!!! Will be coming back More

by da_phetus59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 16, 2023 -

Fremont Toyota responded

Thank you for this wonderful review! Your loyalty is very much appreciated. Our service team at Fremont Toyota are thankful for customers like you! Come again soon!

November 15, 2023

Philip is always great to work with and the service was completed so quickly it was all great! More

by S.CRUZ16447
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Stravers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 16, 2023 -

Fremont Toyota responded

Thank you for the great feedback! We're very proud of our team and we love to hear shout-outs like this! We always aim to provide you with a five-star service experience at Fremont Toyota. Thank you for your business and we look forward to seeing you back again next time!

November 15, 2023

Service was great. Very attentive and everything being done was explained. Will definitely continue to bring my vehicles to Fremont Toyota. More

by allenarmenta4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Atalig
Report | Print
Nov 16, 2023 -

Fremont Toyota responded

A sincere thank you for your kind words and for us giving the opportunity to serve you. We are grateful for your loyalty to Fremont Toyota. All the staff will continue to work hard to provide great customer service for each visit.

November 14, 2023

I was saddened to leave the dealership I brought our vehicles to regularly. Not anymore! Great hire in Yvonne, she's the best! More

by newhorizon73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Atalig
Report | Print
Nov 15, 2023 -

Fremont Toyota responded

A sincere thank you for your kind words and for us giving the opportunity to serve you. We are grateful for your loyalty to Fremont Toyota. All the staff will continue to work hard to provide great customer service for each visit.

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