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Fremont Toyota - Service Center

Fremont, CA

4.6
3,583 Reviews

3,583 Reviews of Fremont Toyota - Service Center

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November 15, 2023

Maria Castillo had very great customer service and was very helpful explain to me very well More

by MROXANNE34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2023 -

Fremont Toyota responded

Thank you for the review and for your kind words about our dealership! We are glad to hear that we have been able to provide you great service when you bring your vehicle in. We appreciate you choosing Fremont Toyota and we hope to see you again soon.

November 15, 2023

Maria was very helpful and full of positive energy. Go 49ers!!!!!!! Will be coming back More

by da_phetus59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2023 -

Fremont Toyota responded

Thank you for this wonderful review! Your loyalty is very much appreciated. Our service team at Fremont Toyota are thankful for customers like you! Come again soon!

November 14, 2023

Great customer service and fast service. Will come back again for car services. Recommended to you. More

by JULIELIZOU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2023 -

Fremont Toyota responded

Thanks for the great review! Our team works hard to get our customers back out on the road efficiently and safely, and we're happy to know they succeeded. Thank you for choosing Fremont Toyota for your service needs and we hope to work with you again next time.

November 14, 2023

Waited 4 hours for a tire rotation and to check my fluid. If I knew I would have been a busy day full of appointments I would have picked another day More

by MOGADDEDI_MARWAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maria Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2023 -

Fremont Toyota responded

Thank you for your feedback. We’re disappointed to read that your service experience did not go as expected due to longer than expected wait times. At our dealership, our goal is to provide the best customer experience. If you would like to discuss this further, please contact General Manager, Bill Mason, at bmason@fremonttoyota.com.

November 14, 2023

I was saddened to leave the dealership I brought our vehicles to regularly. Not anymore! Great hire in Yvonne, she's the best! More

by newhorizon73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Atalig
Nov 15, 2023 -

Fremont Toyota responded

A sincere thank you for your kind words and for us giving the opportunity to serve you. We are grateful for your loyalty to Fremont Toyota. All the staff will continue to work hard to provide great customer service for each visit.

November 14, 2023

I have been using Fremont Toyota's Service for years and will continue to as I believe the technicians who service my car are competent. More

by ROSEKANE_MAIL
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat O'Brien
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2023 -

Fremont Toyota responded

Thank you for this wonderful review! Your loyalty is very much appreciated. Our service team at Fremont Toyota are thankful for customers like you! Come again soon!

November 14, 2023

I like the service and the personnel are very accommodating especially the one incharge of my car check up Arvin Sunga More

by romanowilfredo2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ervin Sunga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2023 -

Fremont Toyota responded

Thank you for the great feedback! We're very proud of our team and we love to hear shout-outs like this! We always aim to provide you with a five-star service experience at Fremont Toyota. Thank you for your business and we look forward to seeing you back again next time!

November 11, 2023

The service team at Toyota fremont Friendly and knowledgeable. Maria was very friendly and also gave me good advice on the needs of my car for upcoming services. More

by kristin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2023 -

Fremont Toyota responded

Great to hear! We are thrilled to hear that the team could do a great job and we look forward to having you back at Fremont Toyota sometime soon!

November 09, 2023

Quick and easy, no hassles. Staff were pleasant and answered my questions. I had a good experience! More

by imjen80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Balal
Nov 10, 2023 -

Fremont Toyota responded

We appreciate the kind words! This is what we strive for here at Fremont Toyota! We endeavor to provide 100% satisfaction to our customers, and we're glad we met your expectations. Thank you for choosing us and we look forward to your return!

November 09, 2023

Very good service from technician. I recommend Fremont Toyota for your vehicle. Good price too! More

by jauxiliadora89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolas Munoz
Nov 10, 2023 -

Fremont Toyota responded

Thank you, for taking the time to leave such a kind review of your experience here at Fremont Toyota. Customers like you are why we love coming to work every day. We cannot thank you enough for your patronage, and we look forward to continuing our relationship in the future.

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