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Fremont Toyota - Service Center

Fremont, CA

4.6
3,577 Reviews
Call Service Center (510) 252-5550

3,577 Reviews of Fremont Toyota - Service Center

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October 28, 2023

Best customer service with the kind of service Maria gives her customers I would go no where else the best! More

by TIFFANYCORDERO07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2023 -

Fremont Toyota responded

Great to hear! We are thrilled to hear that the team could do a great job and we look forward to having you back at Fremont Toyota sometime soon!

October 27, 2023

This dealer charge me a lot of money and I still have the same problem on my car , they want me to bring my car back and they want to charge me again ( this is what they said)for the same issue 🤷🏻‍♂️ More

by chavaurena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Micky Gastrock
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I forgot the manager name
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Oct 30, 2023 -

Fremont Toyota responded

Thank you for your candid feedback. We take customer feedback very seriously and try to continually improve our service to our customers. We’re disappointed to hear that your recent service experience with us was less than stellar, and we would like to speak with you regarding your visit to learn more. Please reach out to General Manager, Bill Mason, at bmason@fremonttoyota.com so we can discuss your concerns and try to restore your confidence in our business. Thank you.

October 26, 2023

the team at Fremont toyota helped inspect my car for windshield damage and supported me throughout the warranty replacement process . Muñoz and his teammate Eyvonne were really helpful, patient and coop More

by N23OEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Muñoz and Mrs. Eyvonne
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Oct 26, 2023 -

Fremont Toyota responded

We appreciate the kind words! We’re thrilled to hear that you had such a knock-out experience with our service department. Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with our staff. They will appreciate the shout out! We’re always happy to know that we’ve achieved our goal of 100% customer satisfaction at Fremont Toyota. Feel free to stop back in if there's ever anything else you need from us!

October 26, 2023

Great job, fast and easy turnaround on the maintenance. Service is superb and the employees are very accomodating More

by JBCDELENA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micky Gastrock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 27, 2023 -

Fremont Toyota responded

Thank you for the great feedback! We're very proud of our team and we love to hear shout-outs like this! We always aim to provide you with a five-star service experience at Fremont Toyota. Thank you for your business and we look forward to seeing you back again next time!

October 26, 2023

On time, and got the job done in a breeze. I would highly recommend the service department. More

by ZABEEHKHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ervin Sunga
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 26, 2023 -

Fremont Toyota responded

A sincere thank you for your kind words and for us giving the opportunity to serve you. We are grateful for your loyalty to Fremont Toyota. All the staff will continue to work hard to provide great customer service for each visit.

October 25, 2023

excellent work, and very good at attention I like to go over there and get my services. More

by elaguilablanca727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramiro Orozco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 26, 2023 -

Fremont Toyota responded

Thank you for this wonderful review! Your loyalty is very much appreciated. Our service team at Fremont Toyota are thankful for customers like you! Come again soon!

October 25, 2023

Ervin was very supportive throughout everything, explained everything really well. The technician Ariyan was very professional and helped me with all my needs More

by ariyanrayan36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ervin Sunga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 26, 2023 -

Fremont Toyota responded

Thank you so much for the glowing review! We do very much aim to have a warm and friendly environment here at Fremont Toyota - we're glad you appreciate that. We're looking forward to your next visit!

October 25, 2023

Service is okay and service advisor is friendly and knowledgeable about the work to be done. More

by GCABUGAO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ervin Sunga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 26, 2023 -

Fremont Toyota responded

Thank you for your kind words. At Fremont Toyota, we pride ourselves on customer service, and it's nice to know we have delivered. If you have any further automotive needs please let us know!

October 22, 2023

They did good job and fast I really appreciate to Maria Castillo and Toyota team More

by NARINDERSAMRA137
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara Tello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Micky Gastrock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramiro Orozco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Sako
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ervin Sunga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Stravers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2023 -

Fremont Toyota responded

Thank you for your kind words. At Fremont Toyota, we pride ourselves on customer service, and it's nice to know we have delivered. If you have any further automotive needs please let us know!

October 21, 2023

Best service ever. They worked on my car in minimum time and fixed everything properly. More

by KAMKAUR30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2023 -

Fremont Toyota responded

We appreciate the kind words! This is what we strive for here at Fremont Toyota! We endeavor to provide 100% satisfaction to our customers, and we're glad we met your expectations. Thank you for choosing us and we look forward to your return!

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