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Fremont Toyota - Service Center

Fremont, CA

4.6
3,577 Reviews
Call Service Center (510) 252-5550

3,577 Reviews of Fremont Toyota - Service Center

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October 12, 2023

I bought a CPO Corolla which came with a minor dent and single key, Fremont Toyota took care of both the issue immediately. This is an awesome team, Thank you team Fremont Toyota More

by nkurane
Recommend Dealer
Yes
Employees Worked With
Omar Fawad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Micky Gastrock
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yolanda gets five stars ??
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Oct 13, 2023 -

Fremont Toyota responded

A sincere thank you for your kind words and for us giving the opportunity to serve you. We are grateful for your loyalty to Fremont Toyota. All the staff will continue to work hard to provide great customer service for each visit.

October 12, 2023

Thanks very much for the efficient work and providing a very friendly advice for further work More

by TYC1352000
Recommend Dealer
Yes
Employees Worked With
Ramiro Orozco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 13, 2023 -

Fremont Toyota responded

Thank you for your kind words. At Fremont Toyota, we pride ourselves on customer service, and it's nice to know we have delivered. If you have any further automotive needs please let us know!

October 12, 2023

Phil understood the purpose of my servicing and was precise in getting my car issues addressed. He called me to inform when the car was ready for pick up and provided details on fixes done. I would More

by Dkharabe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Stravers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 13, 2023 -

Fremont Toyota responded

Thank you for your recommendation and positive feedback about your recent experience with the team here at Fremont Toyota! Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with our team. It’s customers like you that we enjoy seeing time and time again! Thanks for stopping in and we look forward to seeing you again next time!

October 11, 2023

service advise sucks , poor communication, didn’t care about customers, holding customers vehicle too long More

by caynguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Omar Fawad
1.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Stravers
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 12, 2023 -

Fremont Toyota responded

Thank you for taking the time to share your feedback. We take customer feedback very seriously and try to continually improve our service to our customers. We’re disappointed to hear that your recent experience with us was less than stellar, and we would like to speak with you more regarding your service visit to learn more. Please reach out to General Manager, Bill Mason, at bmason@fremonttoyota.com so we can discuss your concerns and try to restore your confidence in our business. We hope to hear from you soon.

Oct 12, 2023 -

caynguyen responded

i bought my brand new toyota tacoma in January 01-2023 after got it a month the roof rack cover fly off when i was on freeway in raining day so i stopped on freeway and get the strips that cover the roof rack bolts holes . and in september i note it the headline had a water stain, ì brought my tacoma back to dealership and they examined my truck and said i try to put the roof rack on my truck and took off that’s why water is leaking thru my headliner,, but i got the truck brand new ,, i never did anything to my truck that’s what i told the service guys, but they didn’t believe me ,, and kept my truck for 3 weeks and didn’t do anything besides sealed all bolt’s holes and retailers the headliner, but the stain stills there , they waisted my time and the truck didn’t get done right,, i will call the bureau auto repair to take care of this mess

October 11, 2023

Overall, it was a good experience. I am very happy with the service delivered. Thanks. More

by DVIJ_SJ12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne
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Oct 12, 2023 -

Fremont Toyota responded

A sincere thank you for your kind words and for us giving the opportunity to serve you. We are grateful for your loyalty to Fremont Toyota. All the staff will continue to work hard to provide great customer service for each visit.

October 11, 2023

Yvonne was a delight to work with. Very attentive and patient listening to what all I wanted to get looked at and the recommendations on what were needed immediately More

by KALYAN.GUMMADAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne
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Oct 12, 2023 -

Fremont Toyota responded

Thank you for this wonderful review! Your loyalty is very much appreciated. Our service team at Fremont Toyota are thankful for customers like you! Come again soon!

October 11, 2023

A little pleased with the work that was done to my truck. Leaking still needs to be addressed More

by ESBANAAG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micky Gastrock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 12, 2023 -

Fremont Toyota responded

Thanks for taking the time to let us know how we are doing! We are delighted to hear that you had such a great service experience with us here at Fremont Toyota! We're pleased to hear that our team took care of you and that everything went smoothly. Please let us know if there is anything else we can do for you!

October 11, 2023

I am a former Navy Officer, who made the rank of Lieutenant Commander. I have been in Fremont/Silicon Valley for 46 years.Fremont Toyota has the Best Customer Service that I have ever experienced. M More

by Gerald.Sobeck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 12, 2023 -

Fremont Toyota responded

We appreciate the feedback. It was our pleasure to work with you, and we look forward to seeing you again at Fremont Toyota in the future!

October 11, 2023

Ervin is great! Very helpful and reassuring with our concerns regarding an upcoming road trip to souther California More

by KJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ervin Sunga
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 12, 2023 -

Fremont Toyota responded

Thank you for the review and for your kind words about our dealership! We are glad to hear that we have been able to provide you great service when you bring your vehicle in. We appreciate you choosing Fremont Toyota and we hope to see you again soon.

October 11, 2023

Ramiro always does great work on my cars and is very friendly. Will continue coming here for him More

by MARYCIRCLE
Recommend Dealer
Yes
Employees Worked With
Ramiro Orozco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 12, 2023 -

Fremont Toyota responded

Thanks for the great review! Our team works hard to get our customers back out on the road efficiently and safely, and we're happy to know they succeeded. Thank you for choosing Fremont Toyota for your service needs and we hope to work with you again next time.

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