Fremont Toyota - Service Center

Over all it’s a good experience and happy for the service which Fremont Toyota provided for my Rav 4. Service manger is a smart and excellent. which Fremont Toyota provided for my Rav 4. Service manger is a smart and excellent. More

Appointment at 11am. Showed up and didn’t know what to do. Stood there for 10 minutes then finally went to ask someone what to do. After another 10 minutes finally found Showed up and didn’t know what to do. Stood there for 10 minutes then finally went to ask someone what to do. After another 10 minutes finally found someone who told me I was supposed to stay with my car. How was I supposed to know that?? Someone finally came to check me in around 11:30. Very confusing operation there. More

Wait to long to get my second key, they don't have the right communication between departments right communication between departments More

Very professional & efficient Patrick was very efficient & helpful & succinct. He made my visit seamless & helpful & succinct. He made my visit seamless More

Overcharged for work performed. Coupon not honored. Service manager didn't return my call after I was connected to him and call went to voicemail . Coupon not honored. Service manager didn't return my call after I was connected to him and call went to voicemail . More

I thought our Service Manager, Pat, did an excellent job. He was very professional, efficient, helpful with options. I thought the dealers cost for a simple service ($350), which was basically an oil chan He was very professional, efficient, helpful with options. I thought the dealers cost for a simple service ($350), which was basically an oil change, was extremely expensive. More

Overcharged for work performed. Coupon not honored. Service manager didn't return my call after I was connected to him and call went to voicemail . Coupon not honored. Service manager didn't return my call after I was connected to him and call went to voicemail . More

Overcharged for work performed. Coupon not honored. Service manager didn't return my call after I was connected to him and call went to voicemail . Coupon not honored. Service manager didn't return my call after I was connected to him and call went to voicemail . More

I always get Great service here, I purchased my car here. They are always really good with washing my cars and service They are always really good with washing my cars and service More

Should be more customer centric if someone can be there to take care of visiting customers to take care of visiting customers More