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Fremont Toyota - Service Center

Fremont, CA

4.6
3,782 Reviews
Call Service Center (510) 252-5550

3,782 Reviews of Fremont Toyota - Service Center

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October 11, 2023

A little pleased with the work that was done to my truck. Leaking still needs to be addressed More

by ESBANAAG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micky Gastrock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 12, 2023 -

Fremont Toyota responded

Thanks for taking the time to let us know how we are doing! We are delighted to hear that you had such a great service experience with us here at Fremont Toyota! We're pleased to hear that our team took care of you and that everything went smoothly. Please let us know if there is anything else we can do for you!

October 11, 2023

Overall, it was a good experience. I am very happy with the service delivered. Thanks. More

by DVIJ_SJ12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne
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Oct 12, 2023 -

Fremont Toyota responded

A sincere thank you for your kind words and for us giving the opportunity to serve you. We are grateful for your loyalty to Fremont Toyota. All the staff will continue to work hard to provide great customer service for each visit.

October 11, 2023

Excellent attention, quality,Clarity , attention y my language, fast service and many options, thanks for coffe More

by NIETOCEDIOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 12, 2023 -

Fremont Toyota responded

Thank you for the great feedback! We're very proud of our team and we love to hear shout-outs like this! We always aim to provide you with a five-star service experience at Fremont Toyota. Thank you for your business and we look forward to seeing you back again next time!

October 11, 2023

service advise sucks , poor communication, didn’t care about customers, holding customers vehicle too long More

by caynguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Omar Fawad
1.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Stravers
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 12, 2023 -

Fremont Toyota responded

Thank you for taking the time to share your feedback. We take customer feedback very seriously and try to continually improve our service to our customers. We’re disappointed to hear that your recent experience with us was less than stellar, and we would like to speak with you more regarding your service visit to learn more. Please reach out to General Manager, Bill Mason, at bmason@fremonttoyota.com so we can discuss your concerns and try to restore your confidence in our business. We hope to hear from you soon.

Oct 12, 2023 -

caynguyen responded

i bought my brand new toyota tacoma in January 01-2023 after got it a month the roof rack cover fly off when i was on freeway in raining day so i stopped on freeway and get the strips that cover the roof rack bolts holes . and in september i note it the headline had a water stain, ì brought my tacoma back to dealership and they examined my truck and said i try to put the roof rack on my truck and took off that’s why water is leaking thru my headliner,, but i got the truck brand new ,, i never did anything to my truck that’s what i told the service guys, but they didn’t believe me ,, and kept my truck for 3 weeks and didn’t do anything besides sealed all bolt’s holes and retailers the headliner, but the stain stills there , they waisted my time and the truck didn’t get done right,, i will call the bureau auto repair to take care of this mess

October 11, 2023

I am a former Navy Officer, who made the rank of Lieutenant Commander. I have been in Fremont/Silicon Valley for 46 years.Fremont Toyota has the Best Customer Service that I have ever experienced. M More

by Gerald.Sobeck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 12, 2023 -

Fremont Toyota responded

We appreciate the feedback. It was our pleasure to work with you, and we look forward to seeing you again at Fremont Toyota in the future!

October 11, 2023

Yvonne was a delight to work with. Very attentive and patient listening to what all I wanted to get looked at and the recommendations on what were needed immediately More

by KALYAN.GUMMADAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne
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Oct 12, 2023 -

Fremont Toyota responded

Thank you for this wonderful review! Your loyalty is very much appreciated. Our service team at Fremont Toyota are thankful for customers like you! Come again soon!

October 10, 2023

Yvonne was friendly and responsive and made servicing my car an easy task. Thank you! More

by Chien
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Atalig
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Oct 11, 2023 -

Fremont Toyota responded

Thank you for the review and for your kind words about our dealership! We are glad to hear that we have been able to provide you great service when you bring your vehicle in. We appreciate you choosing Fremont Toyota and we hope to see you again soon.

October 10, 2023

Maria Castillo is an awesome customer service representative. She is the sole reason I continue to do business at Fremont Toyota! Thank you Maria. More

by thelaux5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 11, 2023 -

Fremont Toyota responded

What a testimony indeed! Thank you so much for the incredible words about our service department and thank you so much for your business! We hope to continue to see you at Fremont Toyota. Have a fantastic day!

October 10, 2023

Good Customer Services with details about my Car needs in the time theme promised and the reasonable cost More

by WILFREDO.DIMAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolas Munoz
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Oct 11, 2023 -

Fremont Toyota responded

Thank you for the five-star review! Our expert service team strives to get our customers back out on the road as efficiently and painlessly as possible, and we're glad to hear we succeeded. Thanks for choosing Fremont Toyota for your service needs and we hope to see you back again in the future.

October 08, 2023

Maria privies excellent customer service, demonstrates high level knowledge, and goes the extra mile to deliver outstanding customer support. More

by dmg8200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 09, 2023 -

Fremont Toyota responded

We appreciate the kind words! We’re thrilled to hear that you had such a knock-out experience with our service department. Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with our staff. They will appreciate the shout out! We’re always happy to know that we’ve achieved our goal of 100% customer satisfaction at Fremont Toyota. Feel free to stop back in if there's ever anything else you need from us!

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